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Hotel Casa Alpha

Photo gallery for Hotel Casa Alpha

Terrace/patio
Terrace/patio
View from room
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Hotel Casa Alpha

Hotel Casa Alpha

3.0 star property
City centre hotel in Cartagena

8.2/10 Very good

14 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Map
Calle 69 No. 5- 38, Centro Historico, Calle Estanco Aguardiente 5-38, Cartagena, 130001
Main amenities
  • Daily housekeeping
  • Near the beach
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free toiletries

Room options

About this area

What's nearby

  • In Marbella
  • Clock Tower - 16 min drive
  • Walled City of Cartagena - 15 min drive
  • Bocagrande Beach - 13 min drive
  • Ayala Center - 16 min drive
  • Blanca Beach - 97 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 1 min drive

Restaurants

  • Amasa - - 2 min walk
  • Blas El Teso - 4 min drive
  • Erre De Ramon Freixa - 4 min drive
  • La Langosta - 5 min drive
  • Restaurante el zaguan - 6 min drive

About this property

Hotel Casa Alpha

Hotel Casa Alpha puts you only 0.2 mi (0.3 km) from the airport, and 4.1 mi (6.6 km) from Ayala Center. Free perks include WiFi and full breakfast daily between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 10 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Room service (limited hours)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have lifts.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Casa Alpha Hotel
Hotel Casa Alpha Cartagena
Hotel Casa Alpha Hotel Cartagena

Frequently asked questions

Does Hotel Casa Alpha offer free cancellation for a full refund?
Yes, Hotel Casa Alpha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Casa Alpha?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Casa Alpha?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Casa Alpha?
Sorry, there's no on-site parking at Hotel Casa Alpha.
What are the check-in and check-out times at Hotel Casa Alpha?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Casa Alpha?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (20-min drive) is nearby.
Are there restaurants at or near Hotel Casa Alpha?
Yes. Nearby restaurants include La Langosta (2.3 mi), La Galeria Gourmet (2.7 mi) and Teriyaki (2.7 mi).
What's the area around Hotel Casa Alpha like?
Hotel Casa Alpha is in Marbella, a short 1-minute drive from Cartagena (CTG-Rafael Nunez Intl.) and 17 minutes' walk from Marbella Beach.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

9.4/10

Staff & service

7.3/10

Amenities

8.3/10

Property conditions & facilities

4/10 Fair

The plumbing had problems, there was no window in our room and the staff didn't wake us on time for our flight. But the worst problem, and this was Expedia's fault, is that the address was wrong (street) on the Expedia website. The cab driver took us on a half hour ride trying to find it.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

En ascenso
Casa Alpha mejora año tras año. Llevo 3 años hospedándome en este hotel y siempre veo un aumento en la calidad. Para aquellos que vamos al Hay Festival es la mejor opción, por precio y ubicación.
Alejandro, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Localização e atendimento dos funcionários excelentes. Café da manhã com opções pré definidas e pode ser repetido. Quarto com água quente e frigobar. Roupa de cama nao me pareceu tão limpa.
6-night romance trip
Verified Expedia guest review

10/10 Exceptional

La amabilidad y calidez de su personal. Siempre dispuestos a atender las necesidades de los viajeros Es la segunda vez que me alojo en casa Alpha y sin dudas regresaria
6-night trip
Verified Expedia guest review

8/10 Very good

Ótimo custo beneficio
juliane, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Estadia en Cartagena
Hemos pasado una exelente estadia en Cartagena. Estuvimos muy bien acojidos en el hotel Casa Alpha. Todo super bien.
4-night romance trip
Verified Hotels.com guest review

6/10 Good

Falta porta no banheiro (chuveiro) que é dividido do restante do quarto apenas por uma cortina.
Ivan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Ótima localização e custo benefício
Hotel limpo, silencioso, muito bem localizado, funcionários muito cordiais e sempre dispostos a ajudar. Cama confortável, ducha boa. Ótimo custo benefício. Só não consegui usar o secador de cabelos pois estava emprestado a outro hotel. Por ser um item barato sugiro que o hotel tenha mais de um.
ETHIANE, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

O quarto dava a impressão de ainda estar em montagem: sem criados-mudos nem cabeceira da cama. A água do chuveiro era fria (o que não é grande problema em Cartagena). O box era enorme, com o chuveiro em uma extremidade, perto demais da parede. O local do café da manhã era aberto às intempéries, o que foi um problema numa manhã de chuva. Achamos que a maçaneta da porta estava emperrada até descobrirmos que ela abria para cima (!). A impressão geral foi de boa intenção, mas execução improvisada e amadora. Limpeza impecável.
Ronald, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Muy bueno!
Por sobre todas las cosas, la calidez de sus dueños y la amabilidad de todo el personal.
6-night trip
Verified Expedia guest review