I’M Hotel

Photo gallery for I’M Hotel

Lobby
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Balcony

Overview of I’M Hotel

I’M Hotel

5.0 star property
Luxury hotel in Makati Downtown with 4 restaurants and spa

8.6/10 Fabulous

868 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $96
Price available on 8/20/2022
Map
Makati Avenue, corner Kalayaan Avenue, Makati, Manila, 1210
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • Room service
  • Business center
  • Airport shuttle
For families
  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
Cleaning & Safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks

Choose dates to view prices

About this area

What's nearby

  • In Makati Downtown
  • Fort Bonifacio - 15 min drive
  • Venice Grand Canal Mall - 22 min drive
  • Rizal Park - 32 min drive
  • Resorts World Manila - 22 min drive
  • Baywalk - 29 min drive
  • U.S. Embassy - 33 min drive
  • Manila Ocean Park - 32 min drive
  • SM Mall of Asia - 29 min drive
  • St. Luke's Medical Center - 34 min drive
  • Manila Bay - 31 min drive

Getting around

  • Ninoy Aquino Intl. Airport (MNL) - 33 min drive
  • Manila Buenidia Station - 3 min drive
  • Manila Vito Cruz Station - 4 min drive
  • Manila EDSA Station - 4 min drive
  • Ayala Station - 25 min walk
  • Ayala Center Station - 25 min walk
  • Guadalupe Station - 27 min walk
  • Airport shuttle (surcharge)

About this property

I’M Hotel

Placing you 5.6 mi (9 km) from SM Mall of Asia and 5 mi (8 km) from Resorts World Manila, I’M Hotel offers an airport shuttle (available 24 hours) for PHP 2000 per vehicle. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, body wraps, or facials. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers say good things about the comfortable beds and bar.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

At a glance

Hotel size

  • 434 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Traveling with children

  • Children stay free

Working away

  • Business center
  • Meeting rooms
  • Conference space (1830 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • 49-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Onsen Spa has 50 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: PHP 3000.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of PHP 810 for adults and PHP 410 for children (approximately)
  • Airport shuttle service is offered for an extra charge of PHP 2000 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Children & extra beds

  • Rollaway beds are available for PHP 1900.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards. Cash is not accepted.

Also known as

I'M Hotel
I’M Hotel Makati
I’M Makati
I'M Hotel Spa
I'M Hotel Residences
I’M Hotel Hotel
I’M Hotel Makati
I’M Hotel Hotel Makati

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.7/10

Property conditions & facilities

7.9/10

Eco-friendliness

6/10 Good

Familly staycation
We were in an executive suite with two bedrooms, and found our stay in this hotel a bit disappointing. Rooms were much smaller than the photos led us to believe. Floor was dirty. The restaurant at the roof deck is only available for 18+, so our family had a small restaurant at the lobby level with a very limited menu as the only in-hotel dining option. In the morning this gets extremely crowded for breakfast. We did not try the pool (too crowded) or the Spa, which might have swayed us otherwise. The hotel sits in the noisiest, most chaotic part of Makati. The complimentary parking was appreciated. The hotel must have had a flood on our floor - the wallpaper still shows the signs of it. The hotel is also currently understaffed. Slight confusion at check-out about breakfasts that were included but charged separately nonetheless, which was quickly resolved. All in all, we found this hotel to be relatively poor value for money.
Robert W, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great location big room!
Pros: 2 bedroom suite Great layout and enough room to stretch. Cons: Could do more with floor towels since the master bathroom can get slippery (very high bathtub) can be very dangerous. Needs more toiletries. No hot water in the 2nd bathroom.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Wayne, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Gnanapandithan, 2-night trip
Verified Expedia guest review

8/10 Very Good

thomas, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with amazing staff
David, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything is perfect
Perla, 3-night trip
Verified Expedia guest review

8/10 Very Good

All good except the boring limited breakfast
All was good there other than the breakfast. It still a covid limited menu. Just bla and doesn't change from one day to the next.
John, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice room
Amrinder, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

For it's price and location, I'M has been my go to hotel in the last 5 years. I never had bad experience there in any ways, except one. They were not offering laundry service during my recent stay, could be due to COVID-19. I try packing light for my travel, so laundry service not offered was a little problem for me.
Kenichi, 3-night business trip
Verified Expedia guest review