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Illa Experience Hotel

Photo gallery for Illa Experience Hotel

Suite | View from room
Terrace/patio
Terrace/patio
Luxury Twin Room | Premium bedding, minibar, in-room safe, individually decorated
Suite | Premium bedding, minibar, in-room safe, individually decorated

Overview of Illa Experience Hotel

VIP Access

Illa Experience Hotel

4.5 star property
Luxury hotel in Quito Historic Center with winery and restaurant

9.4/10 Exceptional

22 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is €272
Price available on 08/12/2022
Map
Calle Junin E1-44 y Montufar, Quito, 170401
Main amenities
  • Daily housekeeping
  • Winery
  • Restaurants and bar/lounge
  • 24-hour fitness centre
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Childcare
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Area shuttle
For families
  • Children stay free
  • Supervised childcare
  • Rollaway/extra beds
  • Premium TV channels
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Quito Historic Center
  • Quicentro Sur Mall - 32 min drive

Getting around

  • Quito (UIO-Mariscal Sucre Intl.) - 51 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Galletti - 3 min walk
  • Sirka - 4 min walk
  • PizzaSA - 4 min walk
  • Café Chapineros - 4 min walk
  • Downtown coffee - 5 min walk

About this property

Illa Experience Hotel

A great choice for a stay in Quito, Illa Experience Hotel features a winery and offers an airport shuttle (available 24 hours) for USD 75.00 per room. You can grab a bite to eat at the restaurant, or indulge in hot stone massages, facials or hydrotherapy. This luxurious hotel also features a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers like the helpful staff and central location.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • Supervised childcare

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare
  • Children's games
  • Art supplies
  • Children's books

What to do

  • Winery release events

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • Art gallery on site
  • Spa services
  • Massage/treatment rooms
  • Winery on site
  • Wine-tasting room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Close-captioned TV
  • Grab bar in bath
  • Grab bar in shower
  • Accessible bath
  • Doorbell and phone notifications

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages and facials. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

On-site venue – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 75.00 per room (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 99.0 per night
  • Airport shuttle service for children costs USD 0.00

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Illa Experience Hotel Hotel
Illa Experience Hotel Quito
Illa Experience Hotel Hotel Quito

Frequently asked questions

Does Illa Experience Hotel offer free cancellation for a full refund?
Yes, Illa Experience Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Illa Experience Hotel?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Illa Experience Hotel on 8 December 2022 start from €272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Illa Experience Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Illa Experience Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Illa Experience Hotel?
Sorry, there's no on-site parking at Illa Experience Hotel.
Is an airport shuttle service offered by Illa Experience Hotel?
Yes, an airport shuttle is available. The charge is USD 75.00 per room one-way.
What are the check-in and check-out times at Illa Experience Hotel?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Illa Experience Hotel and nearby?
Illa Experience Hotel has a winery and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Illa Experience Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Galletti (3-min walk), Sirka (4-min walk) and PizzaSA (4-min walk).
What's the area around Illa Experience Hotel like?
Illa Experience Hotel is in Quito Historic Center, a short 6-minute walk from Catedral Metropolitana de Quito and 10 minutes' walk from San Francisco Church. Travellers recommend the hotel for its central location.

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Wonderful hotel and small, excellent restaurant
Great room and common areas. Great location. The highlight of the hotel experience was any meal with Juan Carlos, the chef. Very few tables, and people from all over Quito come for his delicious, hand-crafted meals that he prepares where you may watch. What TLC! Excellent staff like Juan David, Christian, Francisco and Vincent.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property was gorgeous. The staff impeccable. The food could have been served with more speed but was nonetheless delicious.
Sharon, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Illa Perfection!
Beautiful hotel with an amazingly accommodating staff. Don’t skip dinner as the chef is engaging and passionate about his work. (He’s also quite good at it!)
Deb, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing place and service
Amazing stay! In the heart of quito. The service is second to none. Special shout out to Michelle who went above and beyond to help us
Jayant, 3-night trip
Verified Hotels.com guest review

8/10 Very good

IIIA is an excellent hotel to stay at. The property is great and has a good amount of amenities. They offer you fresh juice and fruit at your door in the morning. Breakfast is prepared every morning fresh and to our specification. This was great because I was expecting the typically continental breakfast buffet set up. The hotel did have one local experience where we were given a brief introduction to the Canelazo a typically Ecuadorian drink. The room was clean and water was refilled every night we stayed. The one hint I would have for folks is to ensure you are not staying near the front door when possible. We stayed in the room close to the entrance and it can get a bit noisy in the morning when folks are leaving.
Gregory, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The property and staff are quite wonderful. There does need to be some clarification on the Gold perks because what is written is not what is received and that in no way diminishes the greatness of the hotel but still needs to be clarified. You won’t regret staying at this hotel.
Nancy, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A beautiful property with an equally beautiful staff.
Nancy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Anastasia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was a gorgeous spot right in Central Quito. I couldn't ask for a nicer, more central location.
Brian, 2-night trip
Verified Expedia guest review