Guests
All properties in George Town, Penang, Malaysia

One Pacific Hotel & Serviced Apartments

3-star hotel with restaurant, near Gurney Drive

  • Free WiFi and free parking
From
$25

Image gallery

  • Deluxe Double Room - Guest Room
  • Deluxe Double Room - Guest Room
  • Family Apartment, 2 Bedrooms - Living Area
  • Family Apartment, 2 Bedrooms - Living Area
  • Deluxe Double Room - Guest Room
Deluxe Double Room - Guest Room. Image 1 of 32
1 / 32Deluxe Double Room - Guest Room
177, Jalan Macalister, George Town, 10400, Malaysia
8.8.Fabulous.
  • Very satisfying, clean and value for money

    Nov 13, 2021

  • Spacious and clean. But the bed is a bit hard

    Dec 29, 2020

See all 32 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 90 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Downtown George Town
  • Gurney Drive - 15 min walk
  • KOMTAR - 17 min walk
  • Padang Kota Lama - 43 min walk
  • Loh guan Lye Specialist Centre - 1 min walk
  • Island Hospital - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room
  • Deluxe Double Room
  • Family Quadruple Room, 2 Queen Beds
  • Executive Double Room
  • Family Apartment, 2 Bedrooms
  • Standard Twin Room
  • Executive Twin Room
  • Deluxe Twin Room
  • Deluxe Quadruple Room, Multiple Beds

What’s around

Landmarks

  • In Downtown George Town
  • Gurney Drive - 15 min walk
  • KOMTAR - 17 min walk
  • Padang Kota Lama - 43 min walk
  • Loh guan Lye Specialist Centre - 1 min walk
  • Island Hospital - 7 min walk
  • One East Museum - 12 min walk
  • City Stadium - 13 min walk
  • Gleneagles Penang Medical Centre - 13 min walk
  • Nagore Square - 14 min walk
  • Penang Times Square - 15 min walk

Getting around

  • Penang Intl. Airport (PEN) - 17 min drive
  • Penang Sentral - 22 min drive
  • Airport shuttle (surcharge)
map
See on map
177, Jalan Macalister, George Town, 10400, Malaysia

At a glance

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle from 7:00 AM to 11:00 PM*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café

Working away

  • Number of meeting rooms - 1

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Wheelchair-width doorways

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: MYR 100.00 per stay

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 17.90 for adults and MYR 17.90 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 58.00 per vehicle

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for MYR 60.0 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Also known as

  • One Pacific Hotel Sdn Bhd Penang
  • One Pacific Hotel & Serviced Apartments Hotel
  • One Pacific Hotel & Serviced Apartments George Town
  • One Pacific Hotel & Serviced Apartments Hotel George Town
  • One Pacific Sdn Bhd Penang
  • One Pacific Hotel Serviced Apartments Penang
  • One Pacific Hotel Serviced Apartments George Town
  • One Pacific Serviced Penang
  • One Pacific Serviced George Town
  • One Pacific Hotel Sdn Bhd

*See fees and policies for additional details or extra charges

FAQs

  • Yes, One Pacific Hotel & Serviced Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in starting at 3 PM. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Annalakshmi Temple of Fine Arts Vegetarian (7-min walk), Viva La Pasta (9-min walk), and Sin Kim San Cafe (9-min walk).
  • Yes, an airport shuttle is available from 7:00 AM to 11:00 PM on request. The charge is MYR 58.00 per vehicle.
8.8.Fabulous.
  • 8.0.Very Good

    Room was clean and tidy upon arrival. Bed was a tad bit on a hard side and the walls are thin. Can hear other guests coming in/out of the elevator.

    WillC, 1 night romance trip, Aug 29, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    good room though could be a bit noisy at night

    we like the room it was spacious, and clean... However the downside was.... bed was a bit hard and only two pillows, (low quality ones) would be better to have a few more, considering the quality of pillows. also we got a room which was facing the street and the window seal is broken so we cant lock the window. During the night there was a parade/event on the street with very loud music up until 3.30 AM so we couldn't sleep until 4 AM which was quite irritating as the hotel did not notify this before we book the room. breakfast was adequate, nothing fancy, just some rice, noodle, potatoes, sausage, coffe/tea, breads but enough and quite pleasant. the restaurant is quite spacious and clean.

    Patricia, 2 night trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Rooms and corridors Clean. Good location near town. Friendly staff.

    Li, 5 night family trip, Jun 8, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    overall is good for the hotel . Need to improve the room sound insulation

    3 night romance trip, Apr 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The room was spacious and clean. It really suitable for those who travelling with big family.

    Jossie, 2 night family trip, Mar 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice hotel if the expectation is not high.

    Very pleased with the stay.

    janise, 1 night trip with friends, Feb 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Everything you expect

    Full marks for a 3-star hotel. Clean, spacious, building and amenities in good repair. Good nasi kandar restaurant opposite also

    2 night trip, Jan 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great place to stay in Penang

    Fifth time staying here. Counter was under-staffed at check-in time so had a long wait.

    Anthony, 4 night family trip, Jan 24, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    good value hotel

    I stayed in One Pacific Hotel 3 nights during my trip in Malaysia. The hotel looks quite new and clean. My hotel window was facing the courtyard and the room was quiet. The hotel staff is nice and helpful. The area seems safe. The hotel is located not really walking distance from city centre and its attractions. On the other side easily accessible by short drive with Grab taxi ( any day and night time).In the same building you can find 7-Eleven and in walking distance few restaurants. In my opinion this place as good value for money and I can recommend to people looking standard ( mid-range ) hotel for not expensive stay in George Town.

    3 night romance trip, Dec 28, 2018

    Verified Hotels.com guest review

  • 8.0.Very Good

    You won't get a beautiful facade or boutique like furnishing. But you would be pleased with the cleanliness,comfort and spaciousness of the room. Friendly staff that are responsive to your requests. There is no gym, no coin operated laundromat, no lavish restaurants and cafe. But there is a simple cafe and 711 convenient stall that would serve your most pressing needs for food and necessities. The whole hotel is newly renovated and the aircon, water heating, plumbing is still pretty brand new, giving hotel guests peace of mind. Well run hotel.

    2 night trip, Dec 22, 2018

    Verified Expedia guest review

See all 32 reviews