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1 room, 2 adults

One Pacific Hotel & Serviced Apartments, Penang

3-star3 stars
177, Jalan Macalister, Georgetown, Penang, 10400, Malaysia

3-star hotel with restaurant, near Gurney Drive
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Reservation was for a non-smoking room but was given a smoking room. Front desk staff…Jan 17, 2017
  • We were on a local food trip with the family. Enjoy the hawker foods a lot and easy to…Dec 31, 2017

One Pacific Hotel & Serviced Apartments, Penang

from $38
  • Standard Room
  • Deluxe Room
  • Family Quadruple Room, 2 Queen Beds
  • Executive Room
  • Apartment, 2 Bedrooms

What’s around One Pacific Hotel & Serviced Apartments, Penang

Landmarks

  • In Downtown George Town
  • Gurney Drive - 15 min walk
  • KOMTAR - 17 min walk
  • Wat Chaiya Mangkalaram - 22 min walk
  • Camera Museum - 31 min walk
  • Leong San Tong Khoo Kongsi - 32 min walk
  • Pinang Peranakan Mansion - 40 min walk
  • Fort Cornwallis - 44 min walk

Getting around

  • Penang (PEN-Penang Intl.) - 29 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 90 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Airport shuttle service is available on request from 7:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Designated smoking areas
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

One Pacific Hotel & Serviced Apartments, Penang’s small print

Also known as

  • One Pacific Hotel Sdn Bhd Penang
  • One Pacific Hotel & Serviced Apartments Hotel
  • One Pacific Hotel & Serviced Apartments George Town
  • One Pacific Hotel & Serviced Apartments Hotel George Town
  • One Pacific Sdn Bhd Penang
  • One Pacific Hotel Serviced Apartments Penang
  • One Pacific Hotel Serviced Apartments George Town
  • One Pacific Serviced Penang
  • One Pacific Serviced George Town
  • One Pacific Hotel Sdn Bhd

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: MYR 100.00 per stay

Optional extras

Rollaway beds are available for MYR 60 per day

Buffet breakfast is offered for an extra charge of MYR 17.90 for adults and MYR 17.90 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 58.00 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 150 reviews

Fair 4.0
Directly across from hospital
Reservation was for a non-smoking room but was given a smoking room. Front desk staff assigned 203 and stated that was a non-smoking room on a smoking floor. We saw an ash tray inside the room with pungent odor upon entering the 2nd floor. After complaining to the hotel staff that night, we were switched to a non-smoking floor the 2nd night since it was fully booked the 1st night. Upon checking out, we addressed this issue to the front desk manager (Tang) but he said it was hard to guarantee non-smoking for late check-in. Our check-in time was 9 pm and apparently it was our fault for checking so late. There were bloodstains on the bed sheet and hairs on the floor. The entire room is white in color so it does look spacious; however, the cleanliness is questionable. Front desk staff, Lawrence, wasn't helpful especially when asked about the RapidPenang bus card or anything related to bus. He simply directed us to the area where there were brochures yet no such information was available. Lastly, internet was kept at 1 MB and will have to sign in daily. We will not be staying at this place again.
us3 night romance trip
Very Good 8.0
Wonderful food trip with family. Amazing food!
We were on a local food trip with the family. Enjoy the hawker foods a lot and easy to move around using grab. Love the Penang laksa, chendol, char Kuen Teow, Lor Har, etc. The street art is very nice, perenakan house plus wonderful food museum were very interesting. We truly love the places that we visited. The Nonya food at Winn’s cafe is the best that we had, definitely highly recommended. We loved the oral oral, steam fish, curry kapitan, sago pudding with fresh coconut milk and the pulut Hitam..... so yummy! Very reasonable price for good quality foods! Projeck nasi lemak ...... we had 3 different styles —— grilled cheese lobster, Ayam n sotong, and they are just amazing.
Tan, sg2 night family trip
Very Good 8.0
good value hotel
I stayed in One Pacific Hotel 3 nights during my trip in Malaysia. The hotel looks quite new and clean. My hotel window was facing the courtyard and the room was quiet. The hotel staff is nice and helpful. The area seems safe. The hotel is located not really walking distance from city centre and its attractions. On the other side easily accessible by short drive with Grab taxi ( any day and night time).In the same building you can find 7-Eleven and in walking distance few restaurants. In my opinion this place as good value for money and I can recommend to people looking standard ( mid-range ) hotel for not expensive stay in George Town.
ie3 night romance trip
Very Good 8.0
Clean and comfortable. Booked the non smoking executive room with breakfast but they only left smoking room option during check in. Top up RM15/night to the deluxe room with 2 double bed. The room is huge for the price. Mini bar has some complementary drinks which will not be refilled. You can get some cheap drinks from the vending machine near the lift. The breakfast is okay only. I recommend you go outside to have your breakfast. Recommended for those who are looking for a big room with reasonable price.
myOther trip
Very Good 8.0
Just an average stay
It's just an average stay. In the web it says 3 1/2 -4 star hotel but it's over rated and a little over priced. Apart from a pretty new and clean hotel, There is nothing much to offfer. Need transport to get around as there is no restaurant or food stall nearby. Requested for 2 extra pillows was told they'll only provide 1 because each room only entitle for 2 pillows The breakfast was just average and both days are having same menus but the service staffs are very friendly and helpful
Firdaus, as2 night romance trip

One Pacific Hotel & Serviced Apartments, Penang

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