Residencia Los Encantos

2.5 star property
No-frills Cancun guesthouse with outdoor pool

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Residencia Los Encantos

Photo gallery for Residencia Los Encantos

Shared Dormitory, Men only | Terrace/patio
Front of property
Standard Room, 1 Bedroom, Accessible, Pool View
Standard Room, 1 Bedroom, Accessible, Pool View | Bathroom

Overview of Residencia Los Encantos

6.6 out of 10 Good
6.6/10 Good

Property highlights

  • Pool
  • Air conditioning
  • Free parking
  • Laundry facilities
  • Free WiFi
  • 24/7 front desk
Calle Cipres 10, Esquina con Ciricote, Alamos 1, Cancun, QROO, 77500
Main amenities
  • Housekeeping once per stay
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Terrace
  • 24-hour front desk
  • Garden
  • Laundry service
  • Picnic area
  • Wedding services
  • Luggage storage
  • TV in a common area
Feel at home
  • Children's pool
  • Rollaway/extra beds
  • Cookware, dishware and utensils
  • Private bathroom
  • Garden
  • Terrace

Room options

Shared Dormitory, Men only

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Room, 1 Bedroom, Accessible, Pool View

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

Shared Dormitory, Women only

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room Standard

  • Sleeps 2
  • 2 Single Beds

About this area

What's nearby

  • Plaza Las Americas - 6 min drive
  • Plaza 28 - 7 min drive
  • Puerto Cancun Marina Town Center - 9 min drive
  • Ultramar Ferry Puerto Juárez - 12 min drive
  • Cancun Mall - 11 min drive
  • Turtle Beach - 16 min drive
  • Langosta Beach - 13 min drive
  • Tortuga Beach - 20 min drive
  • Ventura Park Cancun - 14 min drive
  • Riviera Cancun Golf Resort - 16 min drive
  • Forum Beach - 24 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive


  • Starbucks - 14 min walk
  • Mar de Miel - 10 min walk
  • Starbucks - 8 min walk
  • Starbucks - 12 min walk
  • Divina Carne - 15 min walk

About this property

Residencia Los Encantos

Residencia Los Encantos puts you 6 mi (9.7 km) from Ultramar Ferry Puerto Juárez. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. A children's pool, a terrace and a garden are other highlights.


English, Spanish

At a glance

Hotel size

  • 4 rooms


  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8 AM–11:30 AM

Travelling with children

  • Children's pool


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services


  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool


  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Full-sized fridge/freezer
  • Microwave (on request)
  • Shared kitchen access
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes and utensils


  • Housekeeping (once per stay)

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20.00 per person

Children & extra beds

  • Rollaway beds are available for USD 10 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds


This property accepts credit cards.

Also known as

Residencia Los Encantos House Cancun
Residencia Los Encantos House
Residencia Los Encantos Cancun
Residencia Los Encantos Cancun
Residencia Los Encantos Guesthouse
Residencia Los Encantos Guesthouse Cancun

Frequently asked questions

Does Residencia Los Encantos offer free cancellation for a full refund?
Yes, Residencia Los Encantos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residencia Los Encantos?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Residencia Los Encantos?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Residencia Los Encantos?
Yes, there's free self parking.
What are the check-in and check-out times at Residencia Los Encantos?
You can check in starting at 3 PM. Check-out time is noon.
Is there an on-site casino at Residencia Los Encantos?
No, this guest house doesn't have a casino, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (6-min drive) are both nearby.
What is there to do at Residencia Los Encantos and nearby?
Residencia Los Encantos has an outdoor pool and a picnic area, as well as a garden.







Staff & service




Property conditions & facilities




2/10 Poor

This place I booked for Ten days in Cancun. When I got to the property, the owner told me that the place is fully booked, and I should ring Expedia for my money back. I finally get hold of Expedia. They contact the owner and this guy told them that I didn’t show and wouldn’t refund my money. So I’m back in the US and Expedia has try again and he still refuses to refund my money. So don’t book this place or do not pay upfront. 😡👎
Suli, 10-night trip
Verified Expedia guest review

8/10 Very good

Home away from Home
This family has graciously opened their home to make my stay extremely comfortable especially since it was my first visit to Cancun, and I was traveling solo. I cannot thank them enough.
Susan, 3-night family trip
Verified Expedia guest review

2/10 Poor

Extremely rude staff...
Hi there, :) I'm going to share my disappointing experience at this residence. I forgot to turn off the lights of my room one day and the next day the lady who is the wife of the owner came to my room with a very unpleasant tone of voice and very bad attitude complaining about why I left lights on. I explained to her that I forgot. :( That was my last day of my stay and she kicked me out of her home asking a few times when I was going to leave; I responded that I was ready to leave at the check out time which was 11am. The husband is very nice and kind person but he wasn't there on my last day so he could not do anything about her wife's behavior. Thanks!
Lina , 6-night trip
Verified Expedia guest review

8/10 Very good

Safe and quiet. Fair according to price
It was relaxing and quiet. While in Cancun, I spent almost all of my time visiting the surrounding attractions: Tulum, Playa del Carmen, Puerto Morelos, Playa Delfines, Isla Mujeres, Mercado 28, and some others, so I only slept at Residencia los Encantos. Nevertheless, they have a nice pool.
Darell, 5-night trip
Verified CheapTickets guest review

10/10 Exceptional

Really nice place. Friendly owner. We liked it a lot.
Verified Orbitz guest review

2/10 Poor

El lugar es una casa aparentemente abandonada, estuve afuera del lugar por más de 2 horas, el lugar oscuro en pésimas condiciones, estuve llamando y no contestaron a pesar de realizar más de 10 llamadas. Me comunique con los de la aplicación y van a revisar mi caso, y en 5 días hábiles me dan el estatus. Ya que el servicio no es reembolsable. NO RENTAR ESTE LUGAR!!
Arlenka, 1-night business trip
Verified guest review

10/10 Exceptional

Todo en excelentes condiciones, personal muy amabke
2-night romance trip
Verified Expedia guest review

8/10 Very good

Guter Zwischenstopp- Ankunft nicht in der Nacht
Obwohl eine 24 Stunden Rezeption angegeben wird und wir uns per Mail und SMS nochmals rückversichert hatten, standen wir mitten in der Nacht vor einem verschlossenen, finsteren Haus. Nur nach längerem verzweifelten Betätigen des Türklopfers erschien jemand. Wir wurden dann kurz aber sehr freundlich empfangen. Das Zimmer war eher klein aber nett und sauber. Sehr schön fanden wir die Gemeinschaftsküche in der wir uns morgens Kaffee machen konnten. Toll wäre ein Taxiabholdienst, denn unser Taxifahrer ist nachts über eine halbe Stunde durch Cancun geirrt obwohl die Unterkunft eigentlich sehr nahe am Flughafen liegt.
1-night romance trip
Verified guest review

10/10 Exceptional

Yoly, 4-night trip
Verified Expedia guest review