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Grand Aiser Hotel, Almaty

4-star4 stars
Pozharskogo Street 1Almaty050013Kazakhstan, 800-491-6126

4-star hotel in Almaty with 2 restaurants, spa
  • Free buffet breakfast, free WiFi, and free parking
Reviews & ratings
Comfort
Rather comfortable
Room
Room is all right
Breakfast
Breakfast can be improved
Food
Food could be better
3See all 3 Hotels.com reviews
From 56 reviewsTripAdvisor Traveller Rating

Grand Aiser Hotel, Almaty

Hotel Info: 866-539-8117

  • Corner Suite
  • Standard Room
  • Premium Suite

At a glance

Key facts

Hotel size

  • This hotel has 189 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Children

  • Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

  • Free RV/bus/truck parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Sauna
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Elevator/lift
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rai. Services include sports massages, Swedish massages, Thai massages, and massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision.

Dining

Manhattan - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Ala Tal - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Grand Aiser Hotel, Almaty’s small print

Also known as

  • Grand Aiser
  • Grand Aiser Almaty
  • Grand Aiser hotel
  • Grand Aiser hotel Almaty

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Children under 5 years old are not allowed in the spa without adult supervision.

Optional extras

Rollaway beds are available for KZT 3000 per night

Airport shuttle service is offered for an extra charge of KZT 3500 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Grand Aiser Hotel, Almaty

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