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1 room, 2 adults

The Franklin Hotel - Starhotels Collezione, London

5-star5 stars
24 Egerton GardensLondonEnglandSW3 2DBUnited Kingdom

Luxury hotel with restaurant, near Natural History Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Exceptional9.4
Location
Great location
Service
Fantastic service
Food
Delicious food
Value for money
Value for money could be better
108See all 108 Hotels.com reviews
From 93 reviewsTripAdvisor Traveller Rating

The Franklin Hotel - Starhotels Collezione, London

from $268
  • Superior Double Room
  • Deluxe Double Room
  • Junior Suite
  • Executive Suite
  • Single Room
  • Garden Suite
  • Presidential Suite

What’s around The Franklin Hotel - Starhotels Collezione, London

Top spots nearby

Recommended by this property

  • Imperial College London (5-minute walk)
  • Natural History Museum (5-minute walk)
  • Hyde Park (11-minute walk)
  • Buckingham Palace (20-minute walk)

Getting around

  • London (LHR-Heathrow) - 29 min drive
  • London (LCY-London City) - 48 min drive
  • London (LGW-Gatwick) - 75 min drive
  • London Victoria Rail Station - 28 min walk
  • London West Brompton Station - 30 min walk
  • London Kensington Olympia Station - 11 min drive
  • South Kensington Underground Station - 8 min walk
  • Knightsbridge Underground Station - 12 min walk
  • Gloucester Road Underground Station - 15 min walk
  • Onsite parking not available

At a glance

Key facts

Hotel size

  • This hotel has 35 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • No parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Steam room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Franklin Restuarant - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

The Franklin Hotel - Starhotels Collezione, London’s small print

Also known as

  • Franklin Hotel London
  • Franklin London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Full breakfast is offered for an extra charge of GBP 35.00 for adults and GBP 17.50 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 108 reviews

The Franklin Hotel - Starhotels Collezione, London
Very Good8.0
A respit from the mobs of London
An amazing location, and destination for one to rest and rejuvenate. Overall I enjoyed this location. Well appointed rooms and lobby. The room takes a while to get used to with all it’s buttons. But the pay off is great with all the custom lighting. The staff are overly attentive, which can be nice for some. I prefer staff to be seen and not heard. The breakfast looked great, but i decided to have a lighter breakfast around South Kensington Station. Overall this is a great location. I would reccomend people call ahead if you have visual limitations and mobility restrictions as the lighting is dark and there are allot of steps.
Joseph, us4 night trip
The Franklin Hotel - Starhotels Collezione, London
Exceptional10.0
Elegant hotel in the heart of London
Convenient location and yet "hidden". Suits our needs perfectly. The hotel was beautifully designed. No detail is too minor. And the staff were professional and friendly. We had a lovely time. Will definitely come back in warmer weather to enjoy the garden in the back!
Lisa, usOther trip
The Franklin Hotel - Starhotels Collezione, London
Exceptional10.0
I love staying at the Franklin, it’s like a real home from home, the staff are wonderful in every way. Service always impeccable. The rooms are beautiful, and the food and cocktails are awesome. Wouldn’t want to stay anywhere else in London.
Deborah, us4 night trip
The Franklin Hotel - Starhotels Collezione, London
Very Good8.0
Beautiful room, but the bathroom was tiny with bad water pressure. Comfy bed, though!
A Traveler, us2 night trip
The Franklin Hotel - Starhotels Collezione, London
Very Good8.0
Hotel was very nice and stylish albeit the petite size. Service was very good. However it overcharged my credit card, and despite multiple attempts of contact via email it wasn't resolved. Finally it was settled after I had gone to the hotel myself, and the lady onsite was very helpful, she promised that I would be contacted by the manager but so far haven't heard a word.
Yang, us3 night trip

See all reviews

The Franklin Hotel - Starhotels Collezione, London

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