Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive in Cancun: Find Hotel Reviews, Rooms, and Prices on Hotels.com

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Outdoor pool, pool umbrellas, sun loungers

On the beach, beach cabanas, sun loungers, beach umbrellas

Free minibar, in-room safe, desk, blackout drapes

Overview
Prices
Location
Amenities
Policies

Adults-only beachfront aparthotel with spa, near Cancun Convention Center

9.4/10 Exceptional

1,008 verified Hotels.com guest reviews

Property highlights

Pool

Laundry facilities

Free parking

Free WiFi

Air conditioning

Restaurant

Price available on 6/13/2023

Blvd. Kukulcan, Manzana 51, Lote. 7, Hotel Zone, Cancun, QROO, 77500

Main amenities

160 apartments
Daily housekeeping
On the beach
8 restaurants and 2 poolside bars
5 bars/lounges
Full-service spa
Outdoor pool
Rooftop terrace
Outdoor tennis court
Fitness center
Sauna
Steam room

Feel at home

Private bathroom
Private spa tub
Television
Garden
Terrace
Daily housekeeping

Room options

About this area

What's nearby

In Zona Hotelera
Cancun Convention Center - 7 min walk
Tortuga Beach - 40 min walk
Forum Beach - 5 min drive
Chac Mool Beach - 9 min drive
La Isla Shopping Mall - 5 min drive
Langosta Beach - 6 min drive
Playa Tortugas - 13 min drive
Aquaworld - 8 min drive
Puerto Cancun Marina Town Center - 9 min drive
Iberostar Cancun Golf Course - 9 min drive

Getting around

Cancun Intl. Airport (CUN) - 32 min drive

Restaurants

Hooters - 7 min walk
Lobby Bar - 4 min walk
Vips - 6 min walk
Sunset Bar - 6 min walk
El Mercado - 1 min walk

About this property

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive

At Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and volleyball, plus you'll be within a 10-minute drive of La Isla Shopping Mall. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Lorenzo's, one of 8 restaurants, serves Italian cuisine and is open for lunch and dinner. 2 poolside bars and a rooftop terrace are other highlights, and apartments offer up nice touches like outdoor private spa tubs and free minibar items. Fellow travelers say great things about the helpful staff and location.

All inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All non-motorized water sports are included.

Lessons/classes/games

Aerobics

Cooking

Pilates

Entertainment

Onsite entertainment and activities

Onsite live performances

Languages

English, Korean, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out

Protective shields in place at main contact areas

Property is kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Hand sanitizer provided

Individually-wrapped food options available for dinner and through room service

This information is provided by our partners.

At a glance

Arriving/Leaving

Check-in time from 3 PM - midnight
Minimum check-in age: 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This adults-only property is located within the all-ages Hyatt Ziva Cancun resort; common areas and some facilities are shared.

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18

Children

No cribs (infant beds)

Pets

Pets not allowed

Property amenities

Beach

On the beach
Beach cabanas (surcharge)
Beach sun loungers
Beach towels
Beach umbrellas

Pool/Spa

Outdoor pool
Sun loungers
Umbrellas
Outdoor private spa tub
Private spa tub
Spa tub
Massages
Spa services
Spa treatment rooms
Body wraps
Couples treatment room(s)
Body scrubs
Manicures and pedicures
Body treatments
Hydrotherapy
Facials

Internet

Free WiFi

Parking and transportation

Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available

Restaurants on site

Lorenzo's
Bastille - Adults only
Punta Vista
The Moongate
Tradewinds

Food and drink

Coffee/tea maker

Dining

8 restaurants and 1 coffee shop/cafe
2 poolside bars and 5 bars/lounges
Stocked minibar (free)
Snack bar/deli
24-hour room service

Bathrooms

Shower
Rainfall showerhead
Bathrobes
Designer toiletries
Slippers
Hair dryer

Entertainment

48-inch flat-screen TV with digital service
MP3 docking station

Outdoor areas

Furnished balcony
Rooftop terrace
Terrace
Garden

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

1 meeting room
Business center
Desk

Comfort

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom (select rooms)
Elevator
Wheelchair-accessible parking
Designated smoking areas

Services and conveniences

Concierge services
Tour/ticket assistance
Daily housekeeping
Iron/ironing board
Phone
Luggage storage
Blackout drapes/curtains
Safe at front desk
Laptop-compatible safe
Free newspapers

Things to do

Fitness center
Outdoor tennis courts
Beach volleyball on site
Yoga classes on site
Parasailing on site
Snorkeling on site
Scuba diving on site
Aerobics classes on site

Safety features

Carbon monoxide detector
Fire extinguisher
First aid kit
Security system
Smoke detector

General

160 rooms

Special features

Spa

Zen Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner.

Bastille - Adults only - This fine-dining restaurant specializes in French cuisine and serves dinner only.

Punta Vista - This bar is located by the pool and specializes in international cuisine.

The Moongate - This restaurant specializes in Asian cuisine and serves dinner only.

Tradewinds - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Pool, spa, & gym (if applicable)

Guests under 17 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for dinner and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Turquoize Hyatt Ziva Cancun Resort

Turquoize Hyatt Ziva Resort

Turquoize Hyatt Ziva Cancun

Turquoize Hyatt Ziva

Turquoize Hyatt Ziva Adults All Inclusive All-inclusive property

Turquoize Hyatt Ziva Cancun Adults All Inclusive

Turquoize Hyatt Ziva Adults All Inclusive

Turquoize at Hyatt Ziva Cancun Adults Only

Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Turquoize at Hyatt Ziva Cancun

Turquoize Hyatt Ziva Adults I

Turquoize at Hyatt Ziva Cancun Adults Only All Inclusive

Frequently asked questions

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

As of Jun 4, 2023, prices found for a 1-night stay for 2 adults at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive on Jun 13, 2023 start from $812, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there's an outdoor pool.

Are pets allowed at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like parasailing, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and soothe your senses in the spa tub. Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive also has 2 poolside bars, 5 bars, and a sauna, as well as a steam room, beach cabanas, and a garden.

Are there restaurants at or near Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive?

Yes, there are 8 onsite restaurants, featuring Italian cuisine and poolside dining.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have private spa tubs?

Yes, each apartment has a private outdoor spa tub.

Does Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive have any outdoor private spaces?

Yes, each apartment features a furnished balcony.

What's the area around Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive like?

Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive is a short 2-minute walk from Gaviota Azul Beach and 7 minutes' walk from Cancun Convention Center. Travelers say that the aparthotel is in a great location.

9.4

Exceptional

9.7/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.5/10

Eco-friendliness