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Hotel Palonegro

Photo gallery for Hotel Palonegro

Executive Superior | Minibar, desk, iron/ironing board, free WiFi
Minibar, desk, iron/ironing board, free WiFi
Family Quadruple Room | Minibar, desk, iron/ironing board, free WiFi
Executive Superior | Minibar, desk, iron/ironing board, free WiFi
Family Quadruple Room | Minibar, desk, iron/ironing board, free WiFi

Overview of Hotel Palonegro

Hotel Palonegro

3.0 star property
3-star hotel, convenient for San Pio Park

7.6/10 Good

50 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
Calle 51 # 31-106, Bucaramanga, Santander, 680003
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Self-serve laundry
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar

Room options

About this area

What's nearby

  • In Sotomayor

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 60 min drive


  • Al Carbón - 3 min walk
  • Cholula - 4 min walk
  • Patacon Y Especias - 5 min walk
  • El Garaje - 5 min walk
  • Tavolo - 5 min walk

About this property

Hotel Palonegro

Hotel Palonegro is a great choice for a stay in Bucaramanga. Free perks include WiFi and full breakfast daily between 7 AM and 9 AM. Fellow travellers say good things about the breakfast and overall comfort.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 4 floors


  • Check-in time from 11 AM until 1 PM
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (aged 2 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)


  • Pets stay for free (dogs only, 1 per room, up to 13 lbs)
  • Restrictions apply*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Off-site parking within 66 ft (COP 14000 per night)

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–9 AM

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Laundry facilities


  • Built in 2009


  • Spanish

Room amenities

Be entertained

  • 30-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Children & extra beds

  • Rollaway beds are available for COP 30000 per night
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.


  • Parking is available nearby and costs COP 14000 per night (66 ft away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have lifts.

Long-term renters welcome.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Palonegro bucaramanga
Palonegro bucaramanga
Hotel Palonegro Hotel
Hotel Palonegro Bucaramanga
Hotel Palonegro Hotel Bucaramanga

Frequently asked questions

Does Hotel Palonegro offer free cancellation for a full refund?
Yes, Hotel Palonegro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Palonegro?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Palonegro?
Yes, dogs stay for free, with a limit of 1 per room and maximum weight of 13 lbs per pet.
Is parking offered on site at Hotel Palonegro?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Palonegro?
You can check in from 11 AM - 1 PM. Check-out time is 1 PM.
What is there to do at Hotel Palonegro and nearby?
Recommended spots to visit include San Pio Park (6-min walk) and Bucaramanga Modern Art Museum (0.8 mi), along with Cacique Shopping Mall (1.1 mi) and La Casa del Libro Total (1.5 mi).
Are there restaurants at or near Hotel Palonegro?
Yes. Nearby restaurants include Cholula (4-min walk), Patacon Y Especias (5-min walk) and El Garaje (5-min walk).
What's the area around Hotel Palonegro like?
Hotel Palonegro is a short 5-minute walk from Cabecera Shopping Mall and 6 minutes' walk from San Pio Park.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

I thought it was a great place to stay. It's in a good location of the city, the staff were very friendly, and the price is certainly reasonable. Juan and Christian were awesome and I would stay here again.
Stephen, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very good, and well location for shopping and banking
12-night family trip
Verified Expedia guest review

4/10 Fair

Hotel has parking just for one car, credit card machines doesn't work
Alejo Adrian, 1-night trip
Verified guest review

10/10 Exceptional

Great location, clean, comfortable, and great staff. Great value.
Dan, 1-night trip
Verified guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very good

Jorge David, 8-night trip with friends
Verified guest review

8/10 Very good

Central and easy to reach by foot or public transportation. Minor details need renovating and/or deeper cleaning, but overall comfortable hotel.
10-night trip
Verified Expedia guest review

4/10 Fair

@ I book different room. @ they give me smaller room. @ try to charge me double in there. @ Expedia didn’t took the money for the room leaving me with a big problem overthere.
Edwin, 4-night trip
Verified Expedia guest review

4/10 Fair

Good location
Staff very friendly and welcoming. Bed sheets and pillow cases had some stains as well as few head hairs. Price was a bit higher than the one advertised at reservation.
Jorge, 2-night trip
Verified Expedia guest review