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Senza Grand Santana Hotel

Photo gallery for Senza Grand Santana Hotel

Aerial view
Private beach, beach bar
Private beach, beach bar
Private beach, beach bar
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers

Overview of Senza Grand Santana Hotel

Senza Grand Santana Hotel

4.0 star property
Beachfront hotel in Alanya with water park and spa

8 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Air conditioning
  • Bar
Map
Mahmutlar Mevkii, Alanya, Antalya

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Gazipasa (GZP-Gazipasa - Alanya) - 28 min drive

Restaurants

  • The Chef - 5 min walk
  • Garip - 9 min walk
  • TADIM RESTAURANT - 10 min walk
  • Izzy's Restaurant Bar - 13 min walk
  • Durumcu - 15 min walk

About this property

Senza Grand Santana Hotel

Senza Grand Santana Hotel offers a private beach where you can sip a drink at the beach bar. Guests in the mood for pampering can indulge in massages at the spa, and there's fun for everyone with the 3 outdoor pools and water park. Dining choices include 2 restaurants and the 4 bars/lounges are great places to grab a cold drink. Other highlights at this upscale hotel include an indoor pool, a nightclub, and a free kid's club.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (non-alcoholic beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

Onsite entertainment and activities

Languages

English, German, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 307 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area

Traveling with children

  • Free children's club
  • Water park access
  • Babysitting (surcharge)

What to do

  • On a private beach
  • Shopping
  • Pool table

Working away

  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Pool loungers
  • Pool umbrellas

Facilities

  • Fitness center
  • 3 outdoor pools
  • An indoor pool
  • Water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Waterslide

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

Languages

  • English
  • German
  • Russian
  • Turkish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • WiFi (surcharge)

More

  • Daily housekeeping

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
In-room minibar (non-alcoholic beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Entertainment

Onsite entertainment and activities

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Mediterranean cuisine and serves dinner only.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for an extra charge
  • WiFi is available in public areas for EUR 2 per night (rates may vary)

Renovations and closures

The property is closed between December 1 and March 31.

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing there's a smoke detector on site. </p><p>This property accepts credit cards.</p>

Also known as

Grand Santana Hotel Antalya
Grand Santana Antalya
Grand Santana
Grand Santana Hotel Alanya
Grand Santana Alanya
Grand Santana Hotel All Inclusive Alanya
Senza Grand Santana Hotel All Inclusive Alanya
Senza Grand Santana Hotel All Inclusive
Senza Grand Santana Alanya
Senza Grand Santana
Senza Grand Santana All Inclusive
Grand Santana Hotel All Inclusive
Senza Santana Hotel Alanya
Senza Grand Santana Hotel Hotel
Senza Grand Santana Hotel Alanya
Senza Grand Santana Hotel Hotel Alanya
Senza Grand Santana Hotel All Inclusive

Frequently asked questions

Is Senza Grand Santana Hotel currently open?
The property is closed between December 1 and March 31.
Does Senza Grand Santana Hotel offer free cancellation for a full refund?
Yes, Senza Grand Santana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Senza Grand Santana Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Senza Grand Santana Hotel?
Yes, there are 3 outdoor pools and an indoor pool.
Are pets allowed at Senza Grand Santana Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Senza Grand Santana Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Senza Grand Santana Hotel?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Senza Grand Santana Hotel and nearby?
Senza Grand Santana Hotel has 3 outdoor pools, 4 bars, and a nightclub, as well as a private beach, a spa, and a Turkish bath.
Are there restaurants at or near Senza Grand Santana Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include The Chef (5-min walk), Garip (9-min walk), and TADIM RESTAURANT (10-min walk).
Does Senza Grand Santana Hotel have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Senza Grand Santana Hotel like?
Senza Grand Santana Hotel is a short 1-minute walk from Mahmutlar Beach and 6 minutes' walk from Mahmutlar Clock.

Reviews

3.2

3.1/10

Cleanliness

2.9/10

Staff & service

3.0/10

Amenities

3.1/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Very Good

Mustafa kareem tuaib, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Won’t go to this Hotel again
Checked in at 2:30 a.m. on 5.8.2018. The night service desk person didn’t speak any English or German, so it was hard to communicate with him. He wanted paper coupons for the hotel, which I didn’t have. I showed him the confirmation email to which he didn’t agree. He charged immediately 14 Euro for WiFi and wanted to charge for renting a beach towel. On the whole it wasn’t a friendly check in. I thought I booked a 4 star hotel but the receptionist service wasn’t of 1 star hotel
7-night trip
Verified Hotels.com guest review

4/10 Fair

Good location, much too crowded and poor standards
From the moment we arrived there was disappointment, reception were not expecting us and I had to provide proof of us having paid. The room was ok but housekeeping throughout the week was very poor, I even had to track down the housekeeping trolley twice in order to get loo roll. The room was not cleaned regularly and 'clean' towels were like rags with strange stains. The worst experience was in the dining room; it was like a rugby scrum, terribly crowded and their standards of cleanliness were very poor. Floor dirty with spills and food from the day before, dirty plates, no cutlery, filthy tables, if you were lucky enough to get one. I could go on but I think that's enough, there were so many issues that I felt it would have been pointless to complain to the management on site. This was undoubtedly the worst hotel I have ever stayed at, previous experience of hotels in Alanya have been very good.
Verified Expedia guest review

2/10 Poor

Alt var dårlig ved dette hotellet.Maten står til kun 2 stjerner av 5.Fantes ikke smør til frokost.Dårlig service fra personalet.Snakket nesten ikke engelsk,kun russisk og tyrkisk.Masse musikkstøy fra morgen til kveld.Roomservicen var elendig.Badet var slitt og avtrekksvifte bråket hele tiden.Dette hotellet og personalet bør oppgraderes til dagens standard.Dette er kun et russerhotell.Styr unna.
7-night trip
Verified Expedia guest review

2/10 Poor

disgrace,
disgrace, rezalet, fotoğraflara aldanmayın aklınıza gelecek er konuda tam bir rezaletler, tatili yarım bırakıp döndüm, yemekler yenecek gibi değildi.
Verified Hotels.com guest review

2/10 Poor

hôtel non accueillant. Service client déplorable,
Lors de notre arrivée à l’hôtel vers 4h00 du matin, la personne à la réception ne nous a pas adressé une parole, il a répondu très vaguement par "oui" ou "non" et souvent "je ne sais pas" à nos questions. Il nous a donné le numéro et les cartes de nos chambres et nous a vaguement indiqué le chemin pour que nous nous y rendions seuls. Nous avons dû trouver notre chambre dans un hotel que nous connaissions pas et qui est composé de 329 chambres. Notre famille est composée de 2 adultes et 3 enfants. Avant notre départ, nous avions signalés à l'hotel que nous souhaitions une chambre communiquante. Malgré notre demande, l'hotel nous a fourni 2 chambres l'une à l'opposée de l'autre ce qui était impensable vue l'age de nos enfants (7,11 et 15 ans). Nous avons dû attendre 2 jours pour obtenir une chambre non communiquante mais l'une à coté de l'autre. Hygiène du restaurant, du snack et des bars est à signaler aux services de l’hygiène. Nous avons pris tous nos repas sur des tables, des chaises et des sols sales. A chaque repas, nous devions nettoyer nos tables nous mêmes car les serveurs (en petit nombre) ne voulait pas le faire. Les sols étaient souillés par la nourriture. Nos chaussures collaient au sols lors de nos déplacements dans le restaurant. Nous avons dû acheter des bouteilles d'eau durant tout notre séjour (14 jours) car l'hotel n'en donnait pas. La liste est encore longue et il ne reste plus assez de caractère. Merci de prendre en considération tous ces éléments
Verified Expedia guest review

2/10 Poor

Ulækkert og gammeldags
Måske det var 4* i 70'erne, men der er intet 4* over det i dag. Der er mug og lugter samt ingen aircon (andet end på værelset). Fitness er stort set ikke eksisterende og rengøring heller ikke. Dårlig mad og kun wifi i lobbyen. Kan bestemt ikke anbefales og vi rejste efter en dag, selvom vi havde booket til 5 overnatninger.
Verified Expedia guest review