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Krystal Monterrey

Photo gallery for Krystal Monterrey

Front of property
Deluxe Double Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Coffee shop
Lobby sitting area
Shower, free toiletries, hair dryer

Overview of Krystal Monterrey

VIP Access

Krystal Monterrey

3.5 star property
3.5-star hotel with restaurant, near Macroplaza
8.2 out of 10 Very Good
8.2/10 Very Good

1,350 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Bar
The price is $70
Price available on 6/11/2023
Map
Calle Corregidora 519, Centro, Monterrey, NL, 64000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Laundry service
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Monterrey Centro
  • Macroplaza - 5 min walk
  • Fundidora Park - 23 min walk
  • Auditorium Pabellón M - 2 min drive
  • Monterrey Institute of Technology - 5 min drive
  • Cintermex - 6 min drive
  • Arena Monterrey - 6 min drive
  • Plaza Fiesta San Agustin - 7 min drive
  • Galerias Monterrey - 8 min drive
  • Estadio Universitario - 9 min drive
  • Estadio BBVA Bancomer - 11 min drive

Getting around

  • General Mariano Escobedo Intl. Airport (MTY) - 28 min drive
  • General I. Zaragoza Station - 4 min walk
  • Padre Mier Station - 7 min walk
  • Fundadores Station - 16 min walk

Restaurants

  • Sierra Madre Brewing Co. Pub - 2 min walk
  • Los Tapancos - 2 min walk
  • Caffé Koala - 1 min walk
  • El Cafelito Monterrey - 2 min walk
  • Carl's Jr. - 2 min walk
Map

About this property

Krystal Monterrey

Krystal Monterrey puts you 0.3 mi (0.4 km) from Macroplaza and 1.2 mi (1.9 km) from Fundidora Park. Guests can visit the fitness center for a workout or grab a bite to eat at Café Flores, which serves international cuisine and is open for breakfast, lunch, and dinner. Also, this hotel is 5.4 mi (8.8 km) from Estadio BBVA Bancomer. Fellow travelers love the helpful staff and restaurant. Public transportation is just a short walk: General I. Zaragoza Station is 4 minutes and Padre Mier Station is 7 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
On-site PCR testing is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 207 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The antigen departure testing fee for COVID-19 is waived for US citizens (up to 2 guests per booking) staying 3 nights or more.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (MXN 70 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Fitness center
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 for adults and MXN 175 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Valet parking costs MXN 70 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Krystal Monterrey Hotel
Krystal Monterrey Hotel
Krystal Monterrey Monterrey
Krystal Monterrey Hotel Monterrey

Frequently asked questions

Does Krystal Monterrey offer free cancellation for a full refund?
Yes, Krystal Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Krystal Monterrey?
As of Jun 6, 2023, prices found for a 1-night stay for 2 adults at Krystal Monterrey on Jun 11, 2023 start from $70, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Krystal Monterrey?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, onsite COVID-19 testing (Antigen/Rapid screening) is available for a fee, disinfectant is used to clean the property, and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at Krystal Monterrey?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Krystal Monterrey?
Yes. Valet parking costs MXN 70 per day.
What are the check-in and check-out times at Krystal Monterrey?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Krystal Monterrey?
No, this hotel doesn't have a casino, but Casino Monterrey (3-min walk) and Casino Jubilee (8-min drive) are both nearby.
What is there to do at Krystal Monterrey and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Krystal Monterrey?
Yes, Café Flores offers international cuisine.
What's the area around Krystal Monterrey like?
Krystal Monterrey is in Monterrey Centro, a short 4-minute walk from General I. Zaragoza Station and 5 minutes' walk from Macroplaza. Travelers say the area is very central and good for shopping.

Reviews

8.2

Very Good

8.7/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

8/10 Very Good

Centrally located Centro hotel
Ideal location for the sporting event we were attending on the Macroplaza. In room wifi below average for an hotel of this type. Strange restocking policy for in room coffee, just 1 regular and 1 decaff sachet per day. Who wants decaff first thing in the morning? Nice lunch buffet and fair a la carte menu for dinner meals. Restaurant was never busy, so service was good. Wife didn't feel too safe in immediate Centro area. Homeless on the street, lots of litter and uneven, unkempt sidewalks and pavement. A 'run-down' vibe about the place in general.
Andrew, 4-night trip
Verified Hotels.com guest review

6/10 Good

Elevators didn't work, had to use the Service Elevator most of the time. Reception didn't pay attention to my reservation and gave us the small room instead of the suite that I had pre-paid for and would only give us 1 key. It's in a great location, bell boys were excellent and attentive. Everyone was really exceptional except the receptionist desk, those girls were rude.
Jorge, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Diana, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Did the job
Great location and the hotel was seemingly clean. Elevator wasn’t working properly, sink didn’t drain well, shower had poor water pressure and the water initially came out brown when we arrived and the furniture in the room was very stained and dirty. Overall, it was fine but I was expecting more when we booked.
Renee, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Erika Francesca, 6-night trip
Verified Hotels.com guest review

8/10 Very Good

Sixto, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, renovated room. Very clean. Staff very friendly. Starbucks inside the property.
Jesus, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Everything was fine except the AC, maybe it needs to clean up, some issue with air.
homar b., 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

I have stayed here 4 times and the location is wonderful you can walk to tons of shopping and food all around the area is very nice. The hotel is very nice beds are comfortable and the rooms are great. My wife and I love staying here.
Nancy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent accommodations, clean and comfortable bedding and the location is the best to get access to many attractions. The hotel personnel was very helpful all the time. Definitely a great lace to stay in Monterrey
Carlos, 3-night family trip
Verified Expedia guest review