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1 room, 2 adults

Hotel Nikko Shanghai, Shanghai

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
No. 488 West Yan An Road, Shanghai, 200050, China, 800-491-6126

Luxury hotel with 3 restaurants, near Jing'an Temple
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Location
Great location
Room
Great room
WiFi
Good internet service
Service
Service is adequate

Hotel Nikko Shanghai, Shanghai

More Info: 866-539-8117

  • Premier Room
  • Deluxe Room
  • Room, Garden View (Japanese)
  • Premier Room (Executive)
  • Deluxe Room (Executive)
  • Executive Suite
  • Suite (Crystal)

What’s around Hotel Nikko Shanghai, Shanghai

Landmarks

  • In Jing'an
  • Jing'an Temple - 17 min walk
  • Zhongshan Park - 30 min walk
  • Former French Concession - 31 min walk
  • Hengshan Road - 12 min walk
  • Jing An Park - 14 min walk
  • Shanghai Propaganda Poster Art Centre - 16 min walk
  • West Nanjing Road - 19 min walk

Getting around

  • Shanghai (PVG-Pudong Intl.) - 48 min drive
  • Shanghai (SHA-Hongqiao Intl.) - 17 min drive
  • Shanghai South Railway Station - 16 min drive
  • Shanghai Railway Station - 16 min drive
  • Shanghai Hongqiao Railway Station - 24 min drive
  • Changshu Road Station - 14 min walk
  • Library Station - 16 min walk
  • Jing'an Temple Station - 16 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 382 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Benkay - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

荟盈餐厅 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Jinge - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Lobby Lounge - Onsite lobby lounge. Open daily.

Hotel Nikko Shanghai, Shanghai’s small print

Also known as

  • Nikko Shanghai
  • Hotel Nikko Shanghai Hotel
  • Hotel Nikko Shanghai Shanghai
  • Hotel Nikko Shanghai Hotel Shanghai

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 80.00 per stay

Rollaway beds are available for CNY 408 per day

Buffet breakfast is offered for an extra charge of CNY 208 per person (approximately)

Airport shuttle service is offered for an extra charge of CNY 800.00 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.2 From 195 reviews

Very Good 8.0
The only issue is that it is impossible to get the room temperature below 31 celsius/88 Farenheit. And this was during winter time
Guy, us7 night romance trip
Good 6.0
Not as great as used to be
I have been coming to this hotel for my annual trade show, and i cant help but notice the decline in overall quality of the hotel. In general its still ok, but the check-in and check-out is becoming a problem, when staff picks someone who is standing behind you in the line just because they are chinese. It sounds horrible and strange for such a big and multinational city as shanghai, but it has already happened to me twice in this hotel. I was given excuse that my checking out process will take longer, so they have to let people that are easier to deal with first. Room condition is becoming a problem, i had to change my non-smoking room because it was smelling of a smoke, staff said oh its probably because the previous guest didnt follow the rules and smoked which has nothing to do with me. But to be fair they changed the room pretty fast. However that room had clogged sink and wallpapers that were starting to fall of the wall. Well, its not that big of a deal, so i stayed. Doesnt mean it should be like that. Anyway, cant say that this is a bad hotel, just a reminder for the management, that the high level you had before is not maintained right now. 3/5
usBusiness trip
Poor 2.0
Do not stay here!
** Do not stay at this hotel **. This is the first time I have reviewed anything online but feel that I need to warn people about this hotel. The service is terrible, I waited 30 minutes to check-in while the staff at the reception desk made various phone calls and wouldn't help me. Then when I left, I asked the concierge desk to order me get a taxi to the airport and they called up a taxi who the concierge desk was in cahoots with who took me the long way around the airport that ended up costing me an additional 100 RMB than it has ever cost me before. Terrible service, terrible hotel. I would warn anyone not to stay here!
us2 night trip
Exceptional 10.0
Enjoyable
Good experience stay in this hotel.
us1 night business trip
Good 6.0
Great hotel room with bad service
he hotel room is quite nice for the price, how ever the service is just way far from ok. We did go to the lobby bar at 10:30 pm to get a drink and food. -The staff didn't speak a world of english -His closes was not iron - He tell no more food so we had to negociate with the room dining to deliver us -One wine available and by bottle only - Wine serve on beer glass ... Nikko is a Japanese brand and you must be able to expect better. Train your staff !!!
Paulin, jp1 night business trip
Very Good 8.0
Amazing hotel for the price! Great star
Great hotel with great value and good staff. Sometimes the bar and waiter staff struggled with basic English which was at time a little frustrating if you just wanted a quick drink but overall the reception and concierge and house keeping were extremely helpful. The location was a good 25 minute walk from decent restaurants , bars or shops, but only 10 mins in a taxi. And the bar in the hotel was a little flat so you had to venture out. But for a business trip the hotel was extremely please take with an excellent gym and very comfortable room to sleep, chill and work.
Joe, gb3 night business trip
Exceptional 10.0
Nice hotel
Good
SANGJIN, kr2 night business trip
Very Good 8.0
Good stay spoiled at the last stage
Generally was a good stay only spoiled by slow check out
Andrew, cn1 night trip
Good 6.0
Average. No service and customer service is average
Amanda, hk2 night trip with friends
Very Good 8.0
Taxi scamming
Overall was good but concierges have a scam going where they use an app “china uber” or something to show one price and u pay them. But the trip itself is only half. I use to live in shanghai I know it’s not that much they charge. They say it’s a little more expensive but they double it.. other than this it was a nice hotel
as2 night business trip

Hotel Nikko Shanghai, Shanghai

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