Guests
All properties in San Cristobal de las Casas, Chiapas, Mexico

Casa Santa Lucía

City-center Zona Centro hotel with bar/lounge

  • Free WiFi
From
$69

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1 / 75Casa Santa Lucía
Avenida Josefa Ortiz de Dominguez 13, San Cristobal de las Casas, 29250, CHIS, Mexico
9.8.Exceptional.
  • 9 rooms. All unique. With fireplace. Very nice staff and accomodating. Breakfast included…

    Mar 5, 2021

  • The staff was incredibly attentive, the location was excellent. Casa Santa Lucía is a…

    Feb 17, 2021

See all 57 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Dining options
Quiet
Shopping
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 9 smoke-free guestrooms
  • Daily housekeeping
  • Bar/lounge
  • 24-hour front desk
  • Garden
  • Computer station

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Zona Centro
  • Santo Domingo Handicraft Market - 5 min walk
  • Arches of Carmen - 6 min walk
  • Church of San Nicolás - 7 min walk
  • Museo de San Cristóbal - 7 min walk
  • Plaza de La Paz - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Twin Room
  • Queen Room
  • Junior Suite
  • Master Suite

What’s around

Landmarks

  • In Zona Centro
  • Santo Domingo Handicraft Market - 5 min walk
  • Arches of Carmen - 6 min walk
  • Church of San Nicolás - 7 min walk
  • Museo de San Cristóbal - 7 min walk
  • Plaza de La Paz - 8 min walk
  • San Cristobal de las Casas Cathedral - 8 min walk
  • Church of San Cristobal - 9 min walk
  • Mesoamerican Museum of Jade - 9 min walk
  • Amber Museum of Chiapas - 10 min walk
  • Regional Costume Museum - 11 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 73 min drive
map
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Avenida Josefa Ortiz de Dominguez 13, San Cristobal de las Casas, 29250, CHIS, Mexico

At a glance

Hotel size

  • This hotel has 9 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

About the property

When visiting San Cristobal de las Casas, Casa Santa Lucía is a great choice to consider. A bar/lounge and a snack bar/deli are other highlights, and rooms offer fireplaces and flat-screen TVs. The helpful staff and breakfast get great marks from fellow travelers.
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Garden

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Iron/ironing board

Things to enjoy

  • Fireplace
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property does not have elevators.

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • Casa Santa Lucia San Cristobal De Las Casas Mexico - Chiapas
  • Casa Santa Lucía Hotel San Cristobal de las Casas
  • Casa Santa Lucía Hotel
  • Casa Santa Lucía San Cristobal de las Casas
  • Casa Santa Lucía Hotel
  • Casa Santa Lucía San Cristobal de las Casas
  • Casa Santa Lucía Hotel San Cristobal de las Casas

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Casa Santa Lucía does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Casa Santa Lucía.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Tierra y Cielo (3-min walk), Tonantzin (4-min walk), and El Tacoleto (4-min walk).
  • Casa Santa Lucía has a garden.
9.8.Exceptional.
  • 10.0.Exceptional

    Beautifully decorated small hotel. Great staff, very attentive. Amazing breakfast. Rooms facing the main road can be noisy.

    3 night romance trip, Feb 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was exceptional: reception, dining, and cleaning staff. The rooms were also very nice and clean and accommodating. THE ONLY COMPLAINT: the windows didn’t open to the outside, so no cold air to sleep with which I really love. Will definitely go back! Thank you,!

    5 night trip, Feb 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel

    We stayed in the Master Suite for 2 nights with our toddler. It was a wonderful experience. The hotel was beautiful, clean, and comfortable. The decorations are so pretty, that I went shopping at a local market to find similar decor. The food was so tasty. Frank was superb helping us at all times. It is in a great location. We hope to visit San Cristobal again, and stay at Santa Lucia. Do yourself a favor and book here.

    Lindsay, 2 night family trip, Feb 1, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    El trato del personal fue muy ameno, igualmente las instalaciones están muy bonitas y comodas, por ello la estancia resultó una gran experiencia

    1 night romance trip, Dec 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The service was exceptional. Great breakfast, decor, shower, comfy bed and location.

    Gabe, 4 night romance trip, Nov 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Totally recommend it! Great location (near but there is no noise), nice & helpful staff, fantastic breakfast, well kept & beautiful!

    Steven, 5 night trip with friends, Aug 31, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    The staff was very friendly and helpful. The room was very nice and the dining room was great, with breakfast included with our stay.

    Scott, 7 night romance trip, Apr 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    the staff was super friendly; they made a boxed lunch for me every morning before my excursions! the hotel is very quaint...almost rustic (large wood beams). the location worked very well and the breakfast that i did have in the hotel was very good. everything was GREAT - would def recommend!

    2 night trip, Apr 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Wonderful stay.

    2 night trip, Apr 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The manager, Fredi, was excellent and so helpful. All the staff were very professional and helpful. The hotel is gorgeous.

    Marla, 7 night trip with friends, Mar 13, 2019

    Verified Expedia guest review

See all 57 reviews