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Guest house
Palazzo Balsamo
City-center guesthouse within walking distance of Shrine of the Virgin of the Rosary of Pompei
- Great for families
- Free WiFi
- Collect stamps
- Price Guarantee
From
$81
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
8.6.Fabulous.43 verified Hotels.com guest reviews
The property is under reconstruction, which we didn't know ahead of time. I also asked…
Sep 30, 2019
Great property , great kind staff, great location. I will stay here again. ( one small…
Jul 12, 2019
Official standards
This property advises that it adheres to Safe Hospitality National Protocol (Italy) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Social distancing measures are in place
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Parking available
- Free WiFi
- Airport transfer
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 6 smoke-free guestrooms
- Daily housekeeping
- Self parking
- Airport shuttle
- Front desk safe
- Self-serve laundry
Feel at home
- Free cribs/infant beds
- Private bathroom
- Premium TV channels
- Television
- Free toiletries
- Daily housekeeping
What’s around
- Heart of Pompei
- Pompeii Archaeological Park - 1 min walk
- Shrine of the Virgin of the Rosary of Pompei - 3 min walk
- Herculaneum - 10 mi / 16.2 km
- Mount Vesuvius - 15.2 mi / 24.4 km
- Spaccanapoli - 15.8 mi / 25.5 km
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
- Fitness facilities
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Suite
- Junior Suite
- Family Suite
Location
- Heart of Pompei
- Pompeii Archaeological Park - 1 min walk
- Shrine of the Virgin of the Rosary of Pompei - 3 min walk
What’s around
Landmarks
- Heart of Pompei
- Pompeii Archaeological Park - 1 min walk
- Shrine of the Virgin of the Rosary of Pompei - 3 min walk
- Herculaneum - 10 mi / 16.2 km
- Mount Vesuvius - 15.2 mi / 24.4 km
- Spaccanapoli - 15.8 mi / 25.5 km
- Sansevero Chapel Museum - 16.2 mi / 26.1 km
- Catacombe di San Gennaro - 19.1 mi / 30.7 km
- Amalfi Harbour - 23.1 mi / 37.2 km
Getting around
- Naples International Airport (NAP) - 26 min drive
- Costa d'Amalfi Airport (QSR) - 41 min drive
- Pompei Station - 7 min walk
- Pompei Scavi-Villa dei Misteri Train Station - 22 min walk
- Scafati Station - 30 min walk
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
At a glance
Size
- 6 rooms
Arriving/leaving
- Check-in time 2:00 PM-8:00 PM
- Check-out time is 11:00 AM
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
The front desk is open daily from 2:00 PM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Onsite self parking (EUR 10 per day)
Other information
- Smoke-free property
At the property
Services
- Front desk (limited hours)
- Tours/ticket assistance
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
Facilities
- Safe-deposit box at front desk
Accessibility
- Braille or raised signage
- Accessible bathroom
Languages Spoken
- English
- French
- Italian
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
- Coffee/tea maker
- Iron/ironing board
Sleep well
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
Freshen up
- Private bathroom
- Bathtub or shower
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
- Premium TV channels
Stay connected
- Desk
- Free newspaper
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Small print
Also known as
- Palazzo Balsamo Guesthouse Pompei
- Palazzo Balsamo Guesthouse
- Palazzo Balsamo Pompei
- Palazzo Balsamo Pompei
- Palazzo Balsamo Guesthouse
- Palazzo Balsamo Guesthouse Pompei
Optional extras
Self parking costs EUR 10 per day
Airport shuttle service is offered for an extra charge of EUR 120 per vehicle (roundtrip)
Area shuttle service is offered for an extra charge
Policies
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy).
This property accepts credit cards and cash.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Palazzo Balsamo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self parking costs EUR 10 per day.
- Sorry, pets aren't allowed.
- You can check in from 2:00 PM - 8:00 PM. Check-out time is 11:00 AM.
- Yes. Nearby restaurants include Il Principe (3-min walk), Pizza E Pasta Di Verino Francesco (4-min walk), and Pizza e Pasta (4-min walk).
- Yes, an airport shuttle is available. The charge is EUR 120 per vehicle roundtrip.
- Recommended spots to visit include Pompeii Archaeological Park (1-min walk) and Shrine of the Virgin of the Rosary of Pompei (3-min walk), along with Herculaneum (10 mi) and Mount Vesuvius (15.2 mi).
8.6.Fabulous.43 verified Hotels.com guest reviews
- 8.0.Very Good
Entry is a little hard to find but it’s a great place with a great location.
1 night family trip, Jul 7, 2019
Verified Expedia guest review
- 8.0.Very Good
Modern room in a very old building, well located, just 100 meters from Pompeys ruins entrances The hotel is on the second floor, with a very limited staff. No lift, no help for your luggage.
1 night romance trip, Jul 2, 2019
Verified Expedia guest review
- 10.0.Exceptional
My room it was clean, spacious and very comfortable,I love it . I know what means travel and had a bad experience with hotels. I Truly recommend this hotel.
Evelyn, 1 night trip with friends, Jun 23, 2019
Verified Expedia guest review
- 10.0.Exceptional
Wonderful stay, thank you!
1 night family trip, Nov 2, 2018
Verified Hotels.com guest review
- 8.0.Very Good
Great rooms. Great location. Friendly staff. Parking is a big issue. Also, there are many many stairs to get to the rooms. With bags this is a challenge, esp after a long drive.
1 night trip, Jul 22, 2018
Verified Expedia guest review
- 10.0.Exceptional
Amazing brand new property in best location
Great accomodation very large clean room with all necessary facilities. Great location in front of the Pompeii ruins. Close to great restaurants. Good recommendations made by staff for restaurants to have both dinner and breakfast. Would stay here again!
1 night trip, Jun 4, 2018
Verified Expedia guest review
- 10.0.Exceptional
Great hotel in the city centre of Pompeii. The receptionist Daniela is an excellent asset to the hotel, she helped us with everything, even organised for us a trip to Capri and made sure we have everything we need. Definitely worth staying.
4 night trip, Sep 3, 2020
Verified Expedia guest review
- 6.0.Good
Location good. Renovation being carried out on building, so property is work in progress. Receptionist was very helpful but do not think there was anyone there other than upon arrival. Hard to find. Will probably stick to hotels in future
2 night romance trip, Sep 13, 2019
Verified Expedia guest review
- 8.0.Very Good
Bit of a strange entrance situation, easy enough to find but odd looking and apparently no lift? Nice stylish room, modern, clean, good a/c, the bathroom could have done with a bit of maintenance work. Staff were great. Very convenient. Good ice cream shop and a nice kids token/rides kinda area nearby (except there is two kind of tokens at that for the outside rides and the inside rides so don't buy too many of one of them) which is where you park. Parking was a bit difficult due to my lack of Italian language skills but managed to sort it out anyway by talking to the guy in the hut near the barriers using google translate app - essentially the parking is super expensive but there is a special rate for the hotel guests you pay in advance in the car park by telling the attendant. There was a fridge and free water in the room and plenty of space. Could maybe have even fitted a nice sofa in there would have been cool. Definitely would stop there again really convenient for access to the ruins (although I couldn't get an audio guide from the entrance that is nearest the hotel so would have been better to walk around to the main entrance and get the audio guide probably; although the amphitheater is near the hotel end entrance and that is really cool and you might not have got that far if starting from the main entrance)
1 night family trip, Aug 18, 2019
Verified Expedia guest review
- 10.0.Exceptional
Very good service, nice place in town, will definitely go there again
Bahram, 1 night business trip, Aug 5, 2019
Verified Hotels.com guest review