Andaz Singapore - a concept by Hyatt

Photo gallery for Andaz Singapore - a concept by Hyatt

Interior entrance
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
1 bedroom, premium bedding, minibar, in-room safe
Room, 1 King Bed, City View | 1 bedroom, premium bedding, minibar, in-room safe

Overview of Andaz Singapore - a concept by Hyatt

Andaz Singapore - a concept by Hyatt

5-star property
Luxury hotel with 1 outdoor pools, connected to a shopping centre, near Orchard Road

9.2/10 Superb

921 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $411
Price available on 7/10/2022
Map
5 Fraser Street, Singapore, 189354
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Steam room
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Airport pick-up service
For families
  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden

Choose dates to view prices

About this area

What's nearby

  • In Downtown Core
  • Orchard Road - 16 min walk
  • Gardens by the Bay - 27 min walk
  • Marina Bay Sands Skypark - 28 min walk
  • Marina Bay Sands Casino - 28 min walk
  • Bugis Street Shopping District - 1 min drive
  • Suntec City - 5 min drive
  • Singapore Flyer - 6 min drive
  • Raffles Place - 9 min drive
  • Singapore Botanic Gardens - 13 min drive
  • East Coast Park - 14 min drive

Getting around

  • Changi Airport (SIN) - 21 min drive
  • Singapore (XSP-Seletar) - 23 min drive
  • Senai International Airport (JHB) - 71 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 21.6 miles/34.7 km
  • JB Sentral - 52 min drive
  • Bugis Station - 2 min walk
  • Esplanade Station - 11 min walk
  • Promena Station - 12 min walk
  • Airport pickup service

About this property

Andaz Singapore - a concept by Hyatt

5-star luxury hotel in the heart of Downtown Core
Near Orchard Road, Andaz Singapore - a concept by Hyatt provides an airport pick-up service, a rooftop terrace and a coffee shop/cafe. For some rest and relaxation, visit the steam room. The on-site restaurant, Mr Stork, features light fare. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Full breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Meeting rooms, wedding services and concierge services
  • A lift, multilingual staff and smoke-free property
  • Guest reviews say great things the bar, helpful staff and proximity to public transport
Room features
All 342 rooms offer comforts, such as premium bedding and Laptop workspace, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
Other amenities include:
  • Designer toiletries and hairdryers
  • 48-inch LED TVs with premium channels
  • Free infant beds, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 342 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet access in rooms

Parking

  • Covered on-site self-parking (SGD 35.12 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport pick-up (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Children's pool

What to do

  • Bike rentals nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness centre
  • An outdoor pool
  • Steam room

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay

Room amenities

Be entertained

  • 48-inch LED TV
  • Premium cable/satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr Stork – This rooftop bar only serves light fare.
Alley on 25 – This restaurant serves breakfast, lunch, dinner and light fare. Open daily.
665 Degrees Fahrenheit – This steakhouse serves lunch and dinner. Open daily.
Bar Square – On-site lobby lounge. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of SGD 52.97 per person (approximately)
  • Airport shuttle service is offered for an extra charge of SGD 107 per vehicle. Maximum occupancy 6
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property will be renovating from 16 February 2022 to 30 September 2022 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for SGD 117.7 per night
  • Airport shuttle service for children costs SGD 107

Parking

  • Covered self-parking costs SGD 35.12 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and GBAC STAR (Hyatt) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Andaz Singapore concept Hyatt Hotel
Andaz concept Hyatt Hotel
Andaz Singapore concept Hyatt
Andaz concept Hyatt
Andaz Singapore - a concept by Hyatt Hotel
Andaz Singapore - a concept by Hyatt Singapore
Andaz Singapore - a concept by Hyatt Hotel Singapore

Frequently asked questions

Does Andaz Singapore - a concept by Hyatt offer free cancellation for a full refund?
Yes, Andaz Singapore - a concept by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Andaz Singapore - a concept by Hyatt?
As of 5 Oct 2022, prices found for a 1-night stay for 2 adults at Andaz Singapore - a concept by Hyatt on 7 Oct 2022 start from $411, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Andaz Singapore - a concept by Hyatt?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Andaz Singapore - a concept by Hyatt?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Andaz Singapore - a concept by Hyatt?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Andaz Singapore - a concept by Hyatt?
Yes. Self-parking costs SGD 35.12 per day.
Is an airport shuttle service offered by Andaz Singapore - a concept by Hyatt?
Yes, a shuttle from the airport to the hotel is available. The charge is SGD 107 per vehicle.
What are the check-in and check-out times at Andaz Singapore - a concept by Hyatt?
You can check in from 3:00 PM - 11:30 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Andaz Singapore - a concept by Hyatt?
No, this hotel doesn't have a casino, but Marina Bay Sands Casino (7-min drive) and Resort World Sentosa Casino (10-min drive) are both nearby.
What is there to do at Andaz Singapore - a concept by Hyatt and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a steam room. Andaz Singapore - a concept by Hyatt also has a garden.
Are there restaurants at or near Andaz Singapore - a concept by Hyatt?
Yes, there's an on-site restaurant, Mr Stork. Nearby restaurants include Alley on 25 (3-min walk), Mr Stork (3-min walk) and stateland coffee house (3-min walk).
What's the area around Andaz Singapore - a concept by Hyatt like?
Andaz Singapore - a concept by Hyatt is in Downtown Core, a short 2-minute walk from Bugis Station and 16 minutes' walk from Orchard Road.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

Very slow wifi
Not as good as expected. Wifi super slow. They forgot to clean my room one day. There’s way better for the price.
Andreas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff and property. Very polite and hospitable. Property is very upscale and modern. Location is convenient with MRT station access and many shops/restaurants in walking distance. Excellent pool (though nearby construction can take away some of the serenity). I would stay here again.
Ian, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great hotel - super friendly staff and helpful. Didn’t want to leave it was so nice
Sean, 4-night business trip
Verified Expedia guest review

8/10 Very good

Keane, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Patricia, 6-night trip
Verified Expedia guest review

6/10 Good

Overall good. 1-On your way to the swimming pool, you pass through the restaurant 2-There is no sign on the door. You can’t find gate 3-employees really so Rude…! Not friendly..! Nobody smiling :((
Niyazi, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Stanley, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Lynn, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Elsie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Hotels.com guest review