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Putri Duyung Ancol - CHSE Certified

Photo gallery for Putri Duyung Ancol - CHSE Certified

Front of property
Infinity pool
Executive Suite with Breakfast | Living room | LCD TV
Junior Suite with Breakfast | In-room safe, desk, iron/ironing board, rollaway beds
Deluxe Suite with Breakfast | In-room safe, desk, iron/ironing board, rollaway beds

Overview of Putri Duyung Ancol - CHSE Certified

Putri Duyung Ancol - CHSE Certified

3.0 star property
Ancol beach hotel with restaurant, bar/lounge
7.2 out of 10 Good
7.2/10 Good

70 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk
Map
Jl. Lodan Timur No 7, Jakarta, Jakarta, 11430
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Free area shuttle
  • Free use of bicycles
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Fridge
  • Separate sitting area
  • Television

Room options

About this area

What's nearby

  • In Ancol
  • Jakarta International Expo - 10 min drive
  • Istiqlal Mosque - 11 min drive
  • National Monument - 14 min drive
  • Bundaran HI - 14 min drive
  • Grand Indonesia Shopping Mall - 14 min drive
  • Plaza Indonesia - 15 min drive
  • Thamrin City Shopping Mall - 15 min drive
  • Central Park - 15 min drive
  • Kota Kasablanka Mall - 18 min drive
  • Gelora Bung Karno Stadium - 19 min drive

Getting around

  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 45 min drive
  • Jakarta (CGK-Soekarno-Hatta Intl.) - 47 min drive
  • Jakarta Ancol Station - 7 min drive
  • Jakarta Rajawali Station - 7 min drive
  • Jakarta Kampung Bandan Station - 8 min drive
  • Free local area shuttle

Restaurants

  • Bandar Djakarta - 12 min walk
  • Solaria - 8 min walk
  • Starbucks - 12 min walk
  • The PIER by Kalaha - 1 min walk
  • Le Bridge - 4 min drive
Map

About this property

Putri Duyung Ancol - CHSE Certified

Putri Duyung Ancol - CHSE Certified puts you within a 15-minute drive of Grand Indonesia Shopping Mall. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Free bike rentals, a terrace and a garden are other highlights. Fellow travellers say good things about the WiFi and family-friendly amenities.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • Free on-site self-parking

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Playground

What to do

  • Scooter/moped hire
  • Beach nearby
  • Access to nearby outdoor pool
  • Ecotours nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Free bike hire

Facilities

  • Built in 1979
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Shopping centre on-site

Accessibility

  • Accessible bathroom (selected rooms)
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries

Stay connected

  • Desk

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: IDR 500000.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Bed sheets fee: IDR 75000 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 105000 for adults and IDR 85000 for children

Children & extra beds

  • Rollaway beds are available for IDR 375000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Putri Duyung Ancol Hotel Jakarta
Putri Duyung Ancol Hotel
Putri Duyung Ancol Jakarta
Putri Duyung Ancol
Putri Duyung Ancol CHSE Certified
Putri Duyung Ancol - CHSE Certified Hotel
Putri Duyung Ancol - CHSE Certified Jakarta
Putri Duyung Ancol - CHSE Certified Hotel Jakarta

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Putri Duyung Ancol - CHSE Certified?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Putri Duyung Ancol - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Putri Duyung Ancol - CHSE Certified?
Yes, there's free self parking.
What are the check-in and check-out times at Putri Duyung Ancol - CHSE Certified?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Putri Duyung Ancol - CHSE Certified and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Enjoy amenities such as a picnic area, a garden and access to a nearby outdoor pool.
Are there restaurants at or near Putri Duyung Ancol - CHSE Certified?
Yes, there's an on-site restaurant.
What's the area around Putri Duyung Ancol - CHSE Certified like?
Putri Duyung Ancol - CHSE Certified is located on the waterfront in Ancol, a short 18-minute walk from Allianz Ecopark Ancol.

Reviews

7.2

Good

6.8/10

Cleanliness

7.5/10

Staff & service

8.0/10

Amenities

6.5/10

Property conditions & facilities

5.7/10

Eco-friendliness

Reviews

4/10 Fair

Do not stay here if you like to sleep
Definitely our fault for not researching where this hotel was located. Photos appealed as it was a leafier looking hotel which is unusual for Jakarta. We had no idea (and it is not evident from the information available on hotels.com) that it was essentially in the middle of an amusement park. The excessive noise was horrendous. Loud music would start from 730am and go most of the day. Do not stay here if you like sleep. The entry system was not explained in the booking. You have to enter Ancol to get to the hotel but your hotel booking is not sufficient. They sent us away to buy a pass to enter Ancol. We called the hotel who said we had to WhatsApp a PDF of the hotels.com booking and then they would send a barcode that the gate would scan. The barcode was good for one entry and you needed a separate one for exiting. Traffic was the worst that Jakarta has to offer. Some buildings/room are falling part. Would recommend against booking.
Dr Peter, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Rodents mice and rats had to move out of one unit to another because of rodents disgusting you would get up to go to the bathroom at night and the would be running on the floor pretty sad at 160$ a night
Michael, 6-night trip
Verified Hotels.com guest review

6/10 Good

Can be better
Place is just run down and need some tlc, the shower was filthy, broken appliances
Jason, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good place in Ancol
Good resort for a couple of days in Jakarta. Bring mosquito repellent - rooms don't have nets - and at this time of year ( end of Oct) there's a lot! Villas are a bit dated but I liked the vintage luxurious touches
Axel, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Worst nightmare
Worst hotel ever. Very old and dirty. There was dead bed bugs on the bedcover. Fridge very old and dirty. It’s a nightmare to stay in there. Used to be my childhood favourite hotel. My child’s hand swollen because of the bugs bite. It’s not the nearly 2 million rupiah hotel room should be.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ibrahim, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ron, 2-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Hotels.com guest review

6/10 Good

di teras belakang banyak tanah merah dan foot step/ pijakan untuk orang berjalan juga tertutup tanah merah (karena hujan jadi sangat licin dan mengotori alas kaki). proses check in mengantri lama.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE.ROOM WAS DATED AND OLD AND DARK.
We booked based on the beautiful advertisement of the infinity pool. On arrival, receptionist was void of warmth nor sign of hospitality. When we saw our room on the second, it wad dark and totally dated. Window was small overlooking a huge blue tarp that was falling apart. It was one of the worst booking i had experienced. Despite no refund policy from hotel.com we left without touching anything in the room. They are in the process of renovations. The pool were their first stop. We were fool by them!
Samy, 1-night trip
Verified Hotels.com guest review