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Aqueen Heritage Hotel Joo Chiat

3-star hotel with restaurant, near East Coast Park

  • Free WiFi and free parking

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Hotel Front
  • Hotel Front
  • Deluxe Double or Twin Room - Bathroom
  • Deluxe Double or Twin Room - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 30
1 / 30Hotel Front
51 Joo Chiat Road, Singapore, 427373, Singapore
8.4.Very Good.
  • My most recent stay at Aqueen Heritage Hotel was very satisfying. Hotel lobby and room…

    Nov 1, 2019

  • Room is clean; good staff support. Window should have the shutter opened to allow view…

    Jun 9, 2019

See all 33 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 70 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Geylang
  • East Coast Park - 30 min walk
  • Geylang Serai New Market - 2 min walk
  • Tanjong Katong Complex - 8 min walk
  • Paya Lebar Square - 13 min walk
  • Tanjong Katong Rd - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Double or Twin Room
  • Deluxe Double or Twin Room

What’s around

Landmarks

  • In Geylang
  • East Coast Park - 30 min walk
  • Geylang Serai New Market - 2 min walk
  • Tanjong Katong Complex - 8 min walk
  • Paya Lebar Square - 13 min walk
  • Tanjong Katong Rd - 13 min walk
  • Roxy Square - 18 min walk
  • Parkway Parade - 24 min walk
  • Singapore Sports Hub - 37 min walk
  • Singapore National Stadium - 2.4 mi / 3.8 km
  • Bedok Mall - 2.5 mi / 4 km

Getting around

  • Changi Airport (SIN) - 14 min drive
  • Singapore (XSP-Seletar) - 18 min drive
  • Senai International Airport (JHB) - 58 min drive
  • JB Sentral - 58 min drive
  • Paya Lebar Station - 12 min walk
  • Eunos Station - 12 min walk
  • Dakota Station - 21 min walk
map
See on map
51 Joo Chiat Road, Singapore, 427373, Singapore

At a glance

Hotel size

  • This hotel has 70 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable depositPay at property

  • Deposit: SGD 100.00 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 15 for adults and SGD 7.5 for children (approximately)

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted.

Also known as

  • Aqueen Heritage Hotel Joo Chiat Singapore
  • Aqueen Heritage Joo Chiat Singapore
  • Aqueen Heritage Joo Chiat
  • Aqueen Heritage Joo Chiat
  • Aqueen Heritage Hotel Joo Chiat Hotel
  • Aqueen Heritage Hotel Joo Chiat Singapore
  • Aqueen Heritage Hotel Joo Chiat Hotel Singapore

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Aqueen Heritage Hotel Joo Chiat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Marhaba Restaurant (4-min walk), Chilli Padi Nonya Restaurant (4-min walk), and Geylang Serai Market (4-min walk).
  • No, this hotel doesn't have a casino, but Marina Bay Sands Casino (9-min drive) is nearby.
8.4.Very Good.
  • 10.0.Exceptional

    Value stay

    Cozy hotel, staffs were friendly and nice

    Libra, 1 night romance trip, Apr 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good place to stay

    Clean room, comfortable, nice staff, safe area, about 10-15min walk from MRT station.

    1 night trip, Feb 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean and comfort room

    Libra, 1 night romance trip, Feb 8, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Clean hotel, close to food court. My room is a bit noisy.

    2 night trip, Dec 4, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Good Business Hotel

    Deepak, 4 night business trip, Dec 15, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Room condition

    room super small compared to last time i stay, only bed almost near to to wall, only have 1 side can go up to bed. no place to open my luggage. Lighting at toilet too dark. Sound prove need to improve, can heard sound from beside room and door bang sound and person talk at walkway.

    simyee, 2 night trip, Oct 24, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice place but could do with some improvements

    Place looks better then normal stay hotels, but could have some improvements. 1) the room I stayed (318) can't watch YouTube or netflix with the smart TV, would be nice if there's cable channels other then local channels. 2) at early morning some one tried to open my room room. Luckyly I latched the door. Think it was a staff cos mumbled about open wrong room. 3) been 3 weeks and my deposit has not been returned. Overall I'm still happy. Would return again soon.

    Nurfarhan, 1 night business trip, Aug 3, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Clean property but difficult to contact them by phone for reservations due to limited opening hours. Breakfast was luke warm and limited in choice. Otherwise clean, accessible and safe.

    5 night business trip, Jul 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Quality of service

    Excellent room service ! All the staffs very helpful and polite! Will come back again.

    Cyntia Xiuk Xuan, 3 night family trip, May 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    No comment. Nice neighborhood and lots of interesting plc

    1 night trip, May 4, 2019

    Verified Expedia guest review

See all 33 reviews