2/10 Poor
Sep 23, 2023
DO NOT STAY HERE!! READ THE REVIEWS
ABSOLUTELY WILL NEVER STAY HERE AGAIN!!!
Booked for 3 nights after never staying here before. When you first walk into the lobby it smells like warm, old, floor cleaner. As I would soon find our, that was a pleasant smell to what my room smelled like. Which was a mix of unknown and mildew. No way this is healthy.
As soon as I walked into my room, behold no lights! I quickly determined the breaker had tripped. I rest it and 30 minutes later it blew again. I went down to the lobby to tell the girl and she basically said, yeah there's a problem we know about, but nothing we can do for you. We don't refund and we're completely booked. I'll have a Manager reach out. That never happened.
Two more nights went by same problem, by the third night, I had ENOUGH! Went back down to the front desk and was encountered by the rudest worker I have met in a long time. I explained the situation and SHE GOT HOSTILE WITH ME OVER IT!!! Can you believe that? I even mentioned the smell in my room and she implied I caused it. She even questioned me complaining the first night saying I didn't because she was there. She stated she would talk to her Mgr and call my room, I told her that I was leaving my room for a couple of hours because the power was out and it kept going out every 15 min! She stated she'd call my phone and never did.
To sum it up the hotel smells god awful. The power goes out constantly. The service was TERRIBLE! The manager is non-existent (however, I bet they respond to thi
Tom
Tom, 3-night business trip
Verified Hotels.com guest review
