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Carlota Sustainable Design Hotel

4.0 star property
4-star hotel with spa, near Independence Square

Choose dates to view prices

Carlota Sustainable Design Hotel

Photo gallery for Carlota Sustainable Design Hotel

Hallway
Courtyard
Front of property
Premium bedding, in-room safe, individually decorated
Premium bedding, in-room safe, individually decorated

Overview of Carlota Sustainable Design Hotel

9.2

Superb

Property highlights

  • Spa
  • Free WiFi
  • Parking available
  • Restaurant
  • Bar
  • Laundry facilities
The price is $161
Price available on 11/2/2023
Map
Benalcázar N6-26 y Mejía, Quito, Pichincha, 170130
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business center
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, individually decorated

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Loft

Premium bedding, in-room safe, individually decorated

Classic Loft

  • 430 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Lobby

Standard Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Quito Historic Center
  • Foch Square - 5 min drive
  • Parque La Carolina - 7 min drive
  • Atahualpa Olympic Stadium - 9 min drive
  • Quicentro Shopping - 10 min drive
  • Quicentro Sur Mall - 12 min drive

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 66 min drive
  • Area shuttle (surcharge)

Restaurants

  • Vista hermosa - 1 min walk
  • Café Plaza Grande - 2 min walk
  • Cafeteria Fabiolita - 3 min walk
  • Govinda Restaurante Vegetariano - 6 min walk
  • El Patio Plaza - 1 min walk

About this property

Carlota Sustainable Design Hotel

Carlota Sustainable Design Hotel features a rooftop terrace and puts you 6 mi (9.7 km) from Quicentro Sur Mall. Guests can indulge in massages at the spa, and Regional cuisine is served at Bistro, which is open for breakfast, lunch, and dinner. This upscale hotel also features a bar/lounge, a snack bar/deli, and a terrace.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite carport
  • Offsite parking nearby (USD 24 per day; reservations required)

Offsite

  • Area shuttle within 1 kilometres*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Winery release events

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Full-service spa
  • Wine tasting room

Accessibility

  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Area rugs in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • LED television
  • Premium cable channels
  • Netflix

Home comfort

  • Heating
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Yard
  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Chef
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Golondrina has couples treatment room(s). Services include massages. The spa is open daily.

Dining

Bistro - This bistro specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 12.00 per person
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs USD 24 per day (66 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

CARLOTA Hotel Quito
CARLOTA Quito
Hotel Carlota Quito
Carlota Sustainable Design Hotel Quito
Carlota Sustainable Design Quito
Carlota Sustainable Design
Carlota Sustainable Design
Carlota Sustainable Design Hotel Hotel
Carlota Sustainable Design Hotel Quito
Carlota Sustainable Design Hotel Hotel Quito

Frequently asked questions

Does Carlota Sustainable Design Hotel offer free cancellation for a full refund?
Yes, Carlota Sustainable Design Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Carlota Sustainable Design Hotel?
As of Oct 5, 2023, prices found for a 1-night stay for 2 adults at Carlota Sustainable Design Hotel on Nov 2, 2023 start from $161, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Carlota Sustainable Design Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Carlota Sustainable Design Hotel?
Sorry, pets and service animals aren't allowed.
What are the check-in and check-out times at Carlota Sustainable Design Hotel?
You can check in from 2:00 PM - 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Carlota Sustainable Design Hotel and nearby?
Carlota Sustainable Design Hotel has a spa and a garden.
Are there restaurants at or near Carlota Sustainable Design Hotel?
Yes, Bistro offers Regional cuisine.
Does Carlota Sustainable Design Hotel have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Carlota Sustainable Design Hotel like?
Carlota Sustainable Design Hotel is in Quito Historic Center, a short 2-minute walk from Independence Square and 3 minutes' walk from Catedral Metropolitana de Quito.

Reviews

9.2

Superb

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel was a beautiful mix of modern and the tradition of the building. The view from the top was beautiful and the staff were so lovely.
Celia, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Jose, 2-night trip
Verified Expedia guest review

8/10 Very Good

Beautiful old building, updated nicely. Wonderful hotel and restaurant staff
Cecilia, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Christine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is beautifully designed with cool modern rooms with high ceilings and several cozy public spaces in a turn of the century building. I could live in this hotel. The staff was incredibly attentive and friendly. We visited during a difficult time politically so it was great that the staff was extra accommodating. The hotel breakfasts and menu are delicious and the rooftop bar has great views over the historic district. The staff also upgraded us to a suite since the hotel wasn’t full and that was much appreciated and made everything extra comfortable. Thank you!
Mark, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Excellent staff and restaurant. Area around the hotel though is not the greatest.
Jeffrey, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Great location for people interested in Old Town
Wonderful staff, no faults here. Excellent location as well (if you are interested in sightseeing) that is just a few blocks away from the Plaza Grande, where you have the presidential palace, the cathedral, etc. We booked a room with a city view / balcony, which I don’t really think is worth the extra cost since the hotel is in front of a market / Western Union outlet. Based on what we have heard from locals, the historical center has a lot of pickpockets so just a word of caution about walking around at night.
Diana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were wonderful. The hotel was clean and the rooms were nice. Easy walk to Plaza Grande and the sights of Old Town. I definitely recommend.
Kristen, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

The location of this hotel is great. Walkable distance to the historic center and it’s attractions. The only downside was that it seemed as if we were the only guests at the time so the hotel staff was slightly slow. Also, most of the staff only speaks Spanish.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

Great location, stylish design, warm staffs, there are minor improvements can be make: better towels, sometimes it felt the front desk was understaffed, it was labeled VIP access but I didn’t remember got any VIP benefis.
2-night trip
Verified Expedia guest review