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1 room, 2 adults

Park Plaza London Waterloo, London

4-star4 stars
6 Hercules Road, London, England, SE1 7DP, United Kingdom

4-star hotel with spa, near Florence Nightingale Museum
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • I loved how quiet it was even in the middle of London. Room service was fast and the food…Mar 10, 2020
  • Hotel is in a great location. Central to a lot of tourist attractions Mar 3, 2020

Park Plaza London Waterloo, London

from $149
  • Superior Double Room
  • Superior Twin Room
  • Superior King Room
  • Studio (1 King Bed)
  • Studio (2 Twin Beds)
  • Executive Double Room
  • Executive Studio (1 King Bed)
  • Executive Studio (2 Twin Beds)
  • Suite, 1 Bedroom

What’s around Park Plaza London Waterloo, London

Landmarks

  • In London City Centre
  • London Eye - 12 min walk
  • Big Ben - 13 min walk
  • Westminster Abbey - 16 min walk
  • Houses of Parliament - 16 min walk
  • Old Vic - 10 min walk
  • Florence Nightingale Museum - 5 min walk
  • Imperial War Museum - 6 min walk

Getting around

  • London City Airport (LCY) - 37 min drive
  • Heathrow Airport (LHR) - 48 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • London Waterloo Station - 11 min walk
  • London Waterloo East Station - 13 min walk
  • London Elephant and Castle Station - 18 min walk
  • Lambeth North Underground Station - 6 min walk
  • Waterloo Underground Station - 11 min walk
  • Westminster Underground Station - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 494 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 48-inch LED TV
  • Pay movies
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Mandara Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Park Plaza London Waterloo, London’s small print

Also known as

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo
  • Park Plaza London Waterloo Hotel
  • Park Plaza London Waterloo London
  • Park Plaza London Waterloo Hotel London

Policies

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property affirms that it follows sanitization practices of Safety Protocol (Radisson) guidelines.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Self parking costs GBP 45.00 per night

English breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 19.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Park Plaza London Waterloo, London

  • Does Park Plaza London Waterloo offer free cancellation for a full refund?
    Yes, Park Plaza London Waterloo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Park Plaza London Waterloo?
    Yes. Self parking costs GBP 45.00 per night.
  • Is there a pool at Park Plaza London Waterloo?
    Yes, there's an indoor pool.
  • Are pets allowed at Park Plaza London Waterloo?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Park Plaza London Waterloo?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Park Plaza London Waterloo?
    Yes, there's an onsite restaurant. Nearby restaurants include Hikari (1-min walk), Costa (2-min walk), and Riverside2 (2-min walk).
  • What is there to do near Park Plaza London Waterloo?
    Recommended spots to visit include Florence Nightingale Museum (5-min walk) and Imperial War Museum (6-min walk), along with The Vaults (7-min walk) and Southbank Centre Book Market (8-min walk).

Recent reviews

Fabulous 8.8 From 3,151 reviews

Very Good 8.0
ood hotel, bathroom a few issues.
The lighting in the bathroom is very dim. No plug for the hair dryer in the bathroom.
Thomas, us3 night family trip
Very Good 8.0
Was great
Geri, us2 night family trip
Fair 4.0
Look elsewhere
This hotel did a poor job in most of the important areas you would expect from a four star hotel. The rooms were infrequently cleaned and adequately replenished, the beds were painfully uncomfortable, service staff was unaccommodating and rude in certain circumstances and the breakfast buffet was poor in terms of quality and selection. The location was decent despite being located south of the Thames River. 10 minute walk to the London Eye.
Matthew, us7 night family trip
Exceptional 10.0
Convenient location
Excellent service & friendly staff; my wife found the mattress to be uncomfortable (I had no problems)….room was clean & modern, great WiFi….the breakfast buffet is extremely pricey, so you'd be better off getting breakfast at the Hercules pub across the street.
Joseph, us7 night family trip
Exceptional 10.0
Wonderful Hotel!
Very cool, modern decor. Lovely pool and a walkable location. The staff are friendly, knowledgeable and helpful, really top notch. The restaurant was terrific, as was the breakfast buffet!
Terese, us3 night trip
Very Good 8.0
Location great. bed like a rock
Location was great , room was modern and ip to date..just wish the bed wasnt hard as a rock
us2 night business trip
Exceptional 10.0
Wonderful place
Excellent place. Breakfast was delicious.
Kari, us3 night business trip
Exceptional 10.0
Nice stay- fantastic location
I arrived early and requested an early check in. Thankfully we only had to wait about two hours before we were accommodated. In the meantime as we waited, we received a warm reception from concierge who held our bags as we were able to roam free awaiting the email that a room was ready. The staff were really professional and some in their own way were really polite. In the USA, I think we are more used to smiles and greetings. From what I read of other reviews, I didn’t expect it. The room was clean and quaint with plenty of room for two people though the room was for three. The twin beds were surprisingly comfortable since as an adult had not slept in one. The bathroom has a pocket opaque door that doesn’t fully close and inside, a sliding glass door that goes between the shower and toilet. Since I was with family it wasn’t too big of a deal as it appeared to be a part of the modernization of the room. One wall was deco blue and the background could be lit using the control pads that were either on the wall or next to our beds. To mention the rainfall shower, you needed to be careful not to stand on the drain or use too much water force as it could spill out onto the bathroom floor. The morning breakfast was great and the room service was excellent! The location is ideal to public transportation like the tube and buses, or within walking distance to several tourist sites. I would definitely recommend this hotel to a friend.
tamla, us6 night family trip

Park Plaza London Waterloo, London

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