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1 room, 2 adults

Park Plaza London Waterloo, London

4-star4 stars
6 Hercules Road, London, England, SE1 7DP, United Kingdom

4-star hotel with indoor pool, near Florence Nightingale Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
  • Shocking management and service!!! I’ve never actually had such horrific experience with…Jan 6, 2019
  • Hotel was great. Pool could be a couple degrees warmer, but great location, great…Dec 21, 2018
2227See all 2,227 Hotels.com reviews
From 2,546 reviews

TripAdvisor Traveller Rating

Park Plaza London Waterloo, London

from $130
  • Superior Double Room
  • Superior Twin Room
  • Superior King Room
  • King Room (Studio)
  • Twin Room (Studio)
  • Executive Double Room
  • Executive Studio, 1 King Bed
  • Executive Studio, 2 Twin Beds

What’s around Park Plaza London Waterloo, London

Top spots nearby

Recommended by this property

  • Florence Nightingale Museum (3-minute walk)
  • Imperial War Museum (3-minute walk)
  • The Vaults (3-minute walk)
  • Southbank Centre Book Market (5-minute walk)
  • Old Vic (5-minute walk)
  • Lambeth Palace (5-minute walk)
  • Coca-Cola London Eye (8-minute walk)
  • Big Ben (8-minute walk)
  • Houses of Parliament (9-minute walk)
  • Westminster Abbey (9-minute walk)

Getting around

  • London (LCY-London City) - 34 min drive
  • London (LHR-Heathrow) - 44 min drive
  • London (LGW-Gatwick) - 84 min drive
  • London Waterloo Station - 4 min drive
  • London Waterloo East Station - 5 min drive
  • Vauxhall Station - 6 min drive
  • Self parking (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 494 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2016
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 48-inch LED TV
  • Pay movies
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Park Plaza London Waterloo, London’s small print

Also known as

  • Park Plaza London Waterloo Hotel
  • Park Plaza Waterloo Hotel
  • Park Plaza Waterloo

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Optional extras

Self parking costs GBP 45.00 per night

English breakfast is offered for an extra charge of GBP 19.50 for adults and GBP 19.50 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 2,227 reviews

Park Plaza London Waterloo, London
Exceptional10.0
Place was excellent, will continue to use this place when I come to London for business, as well as recommended it too other work colleagues!
Evelo Bioscience Inc, us5 night business trip
Park Plaza London Waterloo, London
Fair4.0
Not the best Park Plaza, bad experience!!
This was the worst Park Plaza I have ever stayed in. The hotel is nice, new and modern, but the service is not the best and the staff is not that friendly. I don't know what to start with, but we found a man's underwear inside the hairdryer's bag, it was disgusting!!! We didn't have hot water for two mornings in a row, when we called the main desk, they said we could go down to use the spa's showers, we got to the spa, the water was cold as well. On our second night there, after a day outside, we were followed by two drunk guys, they tried using their key card to open the door, they knocked and said that it was their room, we asked them to go away, then knocked again and again, saying they wanted to join the party. It was scary, we felt threatened. My little girls started crying and shaking when they saw their dad getting into a heated argument with the guys, we called security, he showed up ten mins later...it was a scary experience, someone could have been killed that night, as they were carrying bottles. The staff didn't show any empathy. The rooms was tight for a family of 4.Breakfast was boring, same exact thing every day.
A Traveler, us5 night family trip
Park Plaza London Waterloo, London
Good6.0
The hotel is a decent stay with very close proximity to North Lambeth station allowing easy access to the London underground. The room was a bit over priced and the decoration was not well executed. The TV was awakardly places with the couch far to the side thus rendering it uncomfortable to use. The breakfast was good but never changed and became boring if eaten during longer stays.
Aaron, us6 night romance trip
Park Plaza London Waterloo, London
Fair4.0
Huge, mobbed, tired staff
This could have been a lovely stay (I think) but the service was often just rude. It didn't help that we were traveling on half-term and the hotel was mobbed with families with young children. Breakfast was nightmarish (definitely not worth the $20 extra) and though we'd booked an executive room we were repeatedly turned away from the executive lounge (?). Overall, wish we'd stayed elsewhere.
Ann, us3 night business trip
Park Plaza London Waterloo, London
Very Good8.0
Great for family of 3 weekend London vacation
Wonderful comfortable room in a lovely hotel with good bar and restaurant and lounge area. Only issue was that we arrived fresh from a transatlantic flight and we were not given a room until nearly 3pm, though we arrived around noon and the stated check-in time was 2pm. That said, I would stay here again and make an effort to communicate early arrival ahead of time, I'm confident that they would make every effort to accomodate, they were very courteous. The couch with sleeper was excellent and made a big bed, my 4 y/o son slept like an angel each night.
Franklin, us2 night family trip

See all reviews

Park Plaza London Waterloo, London

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