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Silkotel Hoi An

Photo gallery for Silkotel Hoi An

Concierge desk
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Silkotel Hoi An

Silkotel Hoi An

4.0 star property
Upscale beach hotel with free beach shuttle, near The Old House of Phun Hung

9.0/10 Superb

396 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
The price is $37
Price available on 12/12/2022
Map
14 Hung Vuong Str., Hoi An

Room options

About this area

What's nearby

  • In Cam Pho
  • My Khe Beach - 37 min drive

Getting around

  • Da Nang Intl. Airport (DAD) - 47 min drive
  • Da Nang Station - 28 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Free beach shuttle

Restaurants

  • Viet Ngon - 2 min walk
  • Quan Chay Nhat Da - vegetarian - 3 min walk
  • Quán Chay Nhân Duyên Vegan - 3 min walk
  • Ivo Deli - 3 min walk
  • Ellie's café - 3 min walk

About this property

Silkotel Hoi An

Silkotel Hoi An is a great choice for your beach stay in Hoi An. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in massages. The restaurant is a great spot for a bite to eat and cold drinks are served at the pool bar. Other highlights at this upscale hotel include a fitness center, a spa tub, and a sauna. Fellow travelers say good things about the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, French, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 95 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Train station shuttle*

Offsite

  • Area shuttle*
  • Free beach shuttle

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Free beach shuttle
  • Rope course

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Free beach shuttle
  • Free bicycle rentals

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa services
  • Spa tub
  • Sauna

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 370000 for adults and VND 370000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 450000 per room (one way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for VND 500000.0 per night

Parking

  • Guests must contact this property in advance to reserve onsite parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Silk Luxury Hotel Hoi An
Silk Luxury Hotel
Silk Luxury Hoi An
Hoi An Silk Boutique Hotel Spa
Silkotel Hoi An Hotel
Silkotel Hoi An Hoi An
Silkotel Hoi An Hotel Hoi An
Silk Luxury Hotel Spa by Embrace

Frequently asked questions

Does Silkotel Hoi An offer free cancellation for a full refund?
Yes, Silkotel Hoi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Silkotel Hoi An?
As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Silkotel Hoi An on Dec 12, 2022 start from $37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Silkotel Hoi An?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Silkotel Hoi An?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Silkotel Hoi An?
Sorry, pets aren't allowed, but service animals are welcome.
Is airport shuttle service offered by Silkotel Hoi An?
Yes, an airport shuttle is available. The charge is VND 450000 per room one way.
What are the check-in and check-out times at Silkotel Hoi An?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Silkotel Hoi An and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Silkotel Hoi An also has a sauna and a fitness center.
Are there restaurants at or near Silkotel Hoi An?
Yes, there's an onsite restaurant. Nearby restaurants include Ivo Deli (3-min walk), Ellie's café (3-min walk), and Cabanon (4-min walk).
Does Silkotel Hoi An have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Silkotel Hoi An like?
Silkotel Hoi An is in Cam Pho, a short 1-minute walk from Riverside Hoi An and 4 minutes' walk from Song Hoai Square. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Excellent location near to all the sites, shopping and restaurants. Hotel is big, clean with attentive staff. They provide free bicycles where you can just use to explore the town. We celebrated our daughter's bday. The hotel staff made special effort to give us a fruit basket.
Vincent, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

preference recommendation for convenient stay
Clean spacious room and toilet. Walking distance to Japanese bridge, ancient house and night market. Will be good if the walkway from villa to the main hall is covered with roof top.
cecilia, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Friendly staff. Great location. Noisy rooms
The staff at Silkotel are very friendly and helpful. The location was excellent, close to the old town. Breakfast is good but fairly limited. The rooms were noisy with sounds from neighbouring rooms beside and above heard clearly
Cheryl, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you 🙏 All. You are the BEST. Cheers
mehdi, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

The hotel it self was very nice.. service from the staff was impeccable... location was perfect 1 min walk from the entrance of the ancient city!
Hussein, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Olivia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Silk Luxury Hotel
Excellent hotel. Breakfast is brilliant
John, 7-night trip
Verified Hotels.com guest review

6/10 Good

We arrived at 12 noon and the rooms were ready but they didn't allow us to check in unless we pay 10 USD per room. Very unpleasant staff.
Feret, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great customer service! Nice room and very accommodating. Small little bugs, smaller than ants were on the wall but they didn't bite. Just noticed them. But overall great hotel!
1-night family trip
Verified Expedia guest review

10/10 Exceptional

We had stayed at this hotel a few years ago when it was just opened. It was great then and still is!
Yvonne, 1-night trip with friends
Verified Hotels.com guest review