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1 room, 2 adults

Hanoi Emerald Waters Hotel & Spa, Hanoi

4-star4 stars
No. 47 Lo Su Street, Hoan Kiem District, Hanoi, 10000, Vietnam

Luxury hotel with spa, near Thang Long Water Puppet Theatre
  • Free hot/cold buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 836 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • The location is great, as is the service. Our room was extremely small, with no windows,…Jul 18, 2019
  • This is an exiting location right in the heart of loud Old quarter but our room was…Jul 12, 2019

Hanoi Emerald Waters Hotel & Spa, Hanoi

from $58
  • Family Quadruple Room
  • Deluxe Double Room
  • Deluxe Family Room
  • Honeymoon Suite, City View
  • Junior Twin Room
  • Family Room, City View
  • Junior Double Room
  • Suite, Balcony
  • Deluxe Twin Room

What’s around Hanoi Emerald Waters Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Old City Gate - 11 min walk
  • Hanoi Opera House - 11 min walk
  • Temple of Literature - 31 min walk
  • Ho Chi Minh Mausoleum - 34 min walk
  • Ngoc Son Temple - 4 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Long Bien Station - 17 min walk
  • Hanoi Railway Station - 28 min walk
  • Hanoi Gia Lam Station - 5 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 9 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16
  • Minimum Spring Break check-in age is 16

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Things to enjoy
  • Fireplace
  • Individually decorated
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

EF Massage & Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Salmon Run - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required.

Hanoi Emerald Waters Hotel & Spa, Hanoi’s small print

Also known as

  • Emerald Waters Hotel
  • Hanoi Emerald Waters
  • Hanoi Emerald Waters Hotel
  • Hanoi Emerald Waters & Hanoi
  • Hanoi Emerald Waters Hotel & Spa Hotel
  • Hanoi Emerald Waters Hotel & Spa Hanoi
  • Hanoi Emerald Waters Hotel & Spa Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 12 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Cribs/Infant beds are available for VND 10.00 per night

Airport shuttle service is offered for an extra charge of VND 412000 per vehicle (one-way)

Airport shuttle service for children up to age 12 costs VND 412000 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 634 reviews

Exceptional 10.0
see Hanoi from here
We loved this hotel. The whole experience was great. The staff get top billing. They were amazing from the moment we walked in, throughout our stay, right thru to helping us call our final cab, with all of them carrying our bags out, checking on every detail to make sure we were going to be ok. We could walk everywhere from this location, feeling safe in the neighborhood and we were able to navigate the crazy traffic from this location pretty darn well. The room was spotless, the breakfast was amazing and elevators fast. They even left towels and roses on the bed spelling LOVE. We were pretty pleased with the special touches.
Richard, usFamily trip
Exceptional 10.0
The service was exceptional!
The service was exceptional! They were constantly asking me if I was enjoying myself or if there was anything they could do for me. They went out of their way to assist me in anything I needed! Would definitely recommend this hotel!
Renee, us3 night family trip
Exceptional 10.0
A real gem
Highly recommended. Location is very active and interesting. Easy walking distance to night market, but very quiet for sleeping. Staff was very courteous and helpful. No language problem, at all.
walter, usRomance trip
Exceptional 10.0
Great location and price!
The hotel was in a great location, close to the Old Quarter. The staff was incredibly helpful and helped us book an incredible tour to Halong Bay during our short stay. The room was clean and comfortable.
Brooke, us2 night romance trip
Exceptional 10.0
Greatest staff superb stay.
Awesome staff, I left my passport on the plane, when I arrived at the hotel I was attempting to call Vietnam airlines but couldn’t get through. The receptionist Miss Lyn offered to keep trying for me while I went out and enjoyed Hanoi. When I got back late that night she had left a note to tell me my passport was found and how to retrieve it. The room was totally adequate and the breakfast vast, location was walking distance to everything we needed, I wouldn’t hesitate booking again.
us1 night trip with friends

Hanoi Emerald Waters Hotel & Spa, Hanoi

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