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1 room, 2 adults

Hanoi Emerald Waters Hotel & Spa, Hanoi

4-star4 stars
No. 47 Lo Su Street, Hoan Kiem DistrictHanoi10000Vietnam

Luxury hotel with spa, near Thang Long Water Puppet Theatre
  • Free hot/cold buffet breakfast, free Internet, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.6
Food
Delicious food
Room
Great room
Amenities
Great amenities
Comfort
Very comfortable
469See all 469 Hotels.com reviews
From 700 reviewsTripAdvisor Traveller Rating

Hanoi Emerald Waters Hotel & Spa, Hanoi

from $47
  • Family Quadruple Room
  • Deluxe Double Room
  • Deluxe Family Room
  • Honeymoon Suite, City View
  • Junior Twin Room
  • Family Room, City View
  • Junior Double Room
  • Suite, Balcony
  • Deluxe Twin Room

What’s around Hanoi Emerald Waters Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 3 min walk
  • Temple of Literature - 34 min walk
  • Ceramic Road - 2 min walk
  • Ngoc Son Temple - 4 min walk
  • Denmark Embassy - 4 min walk
  • Dong Kinh Nghia Thuc Square - 5 min walk
  • Hanoi Municipal Party Committee - 5 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 36 min drive
  • Hanoi Long Bien Station - 15 min walk
  • Hanoi Railway Station - 25 min walk
  • Hanoi Gia Lam Station - 16 min drive
  • Free self parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 50 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in/out
If you are planning to arrive after 9 PM please contact the property at least 24 hours in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16
  • Minimum Spring Break check-in age is 16

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Full-service spa
  • Spa treatment room(s)
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Year Built
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Things to enjoy
  • Fireplace
  • Individually decorated
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

EF Massage & Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Salmon Run - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Hanoi Emerald Waters Hotel & Spa, Hanoi’s small print

Also known as

  • Emerald Waters Hotel
  • Hanoi Emerald Waters
  • Hanoi Emerald Waters Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 12 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Cribs/Infant beds are available for VND 10.00 per night

Airport shuttle service is offered for an extra charge of VND 412000 per vehicle (one-way)

Airport shuttle service for children up to age 12 costs VND 412000 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.6 From 469 reviews

Hanoi Emerald Waters Hotel & Spa, Hanoi
Exceptional10.0
Greatest staff superb stay.
Awesome staff, I left my passport on the plane, when I arrived at the hotel I was attempting to call Vietnam airlines but couldn’t get through. The receptionist Miss Lyn offered to keep trying for me while I went out and enjoyed Hanoi. When I got back late that night she had left a note to tell me my passport was found and how to retrieve it. The room was totally adequate and the breakfast vast, location was walking distance to everything we needed, I wouldn’t hesitate booking again.
A Traveler, us1 night trip
Hanoi Emerald Waters Hotel & Spa, Hanoi
Exceptional10.0
Comfortable stay + a wonderful, warm staff!!
My boyfriend and I stayed at Hanoi Emerald Waters & Spa (47 Lo Su Street) four separate times for a total of 6 nights during our three-week vacation in Vietnam. Not only was Emerald Waters our “home base” but it truly felt like our “home away from home” during our vacation. This staff was the absolute best. They are warm, friendly, caring, and attentive. Lynn and Ly at reception greeted us warmly and made sure we had everything we needed. Kevin and I had been in contact for (literally) several months before we arrived and helped to arrange everything we needed. This gave me so much comfort and confidence in our itinerary. Peter and the staff in the cafeteria were also great, and it was one of our favorite breakfast buffets (and we stayed at seven different hotels in Vietnam!). Our room was beautiful and comfortable and had everything we needed. It is super close to the action (about a three-minute walk to the lake), yet on a quiet street. Laundry service was cheap and so quick ($3 USD/kilo). Kevin arranged all of our airport transfers as well as our transportation to Sapa for very affordable rates. I cannot say enough about this hotel and the incredible staff. I am glad I stayed here and I can’t wait to go back!!
Jodi, us2 night trip
Hanoi Emerald Waters Hotel & Spa, Hanoi
Exceptional10.0
가성비 최고의 호텔
가격대비 아주 좋았고 관광하기 좋은 위치였습니다 스텝들도 아주 친절했고 스파도 저렴하고 아주 훌륭했습니다
Jonghyun, us1 night trip
Hanoi Emerald Waters Hotel & Spa, Hanoi
Exceptional10.0
Great hotel
Good bed, had a sofa and desk to work on. Not a 5 Star buffet breakfast, but nice enough for the price. Excellent location.
Joesph, us4 night trip
Hanoi Emerald Waters Hotel & Spa, Hanoi
Exceptional10.0
Kevin was awesome and the whole staff was incredibly helpful!
RACHAEL, us1 night trip with friends

See all reviews

Hanoi Emerald Waters Hotel & Spa, Hanoi

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