Hotel Jelai Mentakab

Photo gallery for Hotel Jelai Mentakab

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Deluxe Room | Desk, free WiFi
Twin Room | Desk, free WiFi
Deluxe Room | Desk, free WiFi
Twin Room | Desk, free WiFi

Overview of Hotel Jelai Mentakab

Hotel Jelai Mentakab

2.5 star property
No-frills hotel in Mentakab

6.0/10 Good

8 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
Map
44 Tingkat 1, Jalan Haji Kassim, Mentakab, Pahang, 28400
Main amenities
  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Free toiletries

Choose dates to view prices

About this area

About this property

Hotel Jelai Mentakab

Property highlights
Hotel Jelai Mentakab provides everything that you need. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A 24-hour front desk
Room features
All guest rooms at Hotel Jelai Mentakab offer comforts, such as air conditioning, as well as amenities, such as complimentary wireless Internet access and complimentary newspapers.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 12
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 12

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Property amenities

Services

  • 24-hour front desk

Languages

  • English
  • Malay

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Cash deposit: MYR 20.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property accepts credit cards.

Also known as

Jelai Mentakab
Hotel Jelai Mentakab Pahang
Hotel Jelai Mentakab Hotel
Hotel Jelai Mentakab Mentakab
Hotel Jelai Mentakab Hotel Mentakab

Frequently asked questions

Does Hotel Jelai Mentakab offer free cancellation for a full refund?
Yes, Hotel Jelai Mentakab does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Jelai Mentakab?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Hotel Jelai Mentakab on 2 October 2022 start from €20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Jelai Mentakab?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Jelai Mentakab?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Jelai Mentakab?
Sorry, there's no on-site parking at Hotel Jelai Mentakab.
What are the check-in and check-out times at Hotel Jelai Mentakab?
You can check in starting at 3 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Hotel Jelai Mentakab?
Yes. Nearby restaurants include Pizza Hut (4-min walk), Restaurant Ban Lee (4-min walk) and Restaurant Mixed Rice (5-min walk).

Overall score and ratings

6.0

Good

6.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

4/10 Fair

Price Issue
The prize paid was more than what was initially shown on the website
SHAHKANDER, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

4/10 Fair

Unpleasent Stay
Was unhappy with our stay. We had to wait for half an hour before we could checked in and the staff did not apologies for making us wait. When we entered our room there was strong smell of cigarette smoke. Some body must have smoked in room before. TV had only 1 channel. Next morning no breakfast was served (Booking inclusive of breakfast). Staff did not inform us until we asked her, because the hotel had only 6 rooms occupied. Is that our problem? Even if there was only 1 room occupied, breakfast has to be served since it was promised when booking was made. Again, no 'sorry'. Room was not made up and towels were not replaced. We had to ask for fresh towels and waited for nearly an hour. We had to call the front desk to remind her that we are still waiting for the towels.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel very close to the small town, mosque & Dewan Seri Mentakab...
miQbals, 1-night trip
Verified Expedia guest review

4/10 Fair

Horrible Stay
The room was smelly from previous smokers. Floor was sticky with dirt still under the bed. Air-conditioner is not good and there are no fan in the room to circulate the air. Toilet seems to be stuck as it is not flowing properly. Worst of all, housekeeping already left and no one to assist. WIFI was OK though.
Wei Nam, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

nice
good to all... i like to stay one more night. thanks for the brakefast... n ecomodition in the hotel.
Verified Expedia guest review

4/10 Fair

Booking reference number is different from what we have. Hotels are seeing our bookings from Expedia.com and its reference number is different from hotels.com's. This sometimes slow down the check in process. The room and bathroom was clean but the bedsheets and pillow cases stinks. Both sides of the pillow smells different ie someone's perfume and the other side none. Overall was okay. Even though the neighbourhood is not bad, will not consider to stay here anymore as the bedsheets seems dirty.
Verified Hotels.com guest review

8/10 Very good

Marsila, 1-night family trip
Verified Hotels.com guest review