Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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1 room, 2 adults

Mercure Singapore On Stevens

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Free WiFi
28 Stevens Road #01-02, Orchard, Singapore, 257878, Singapore, 800-246-8357

4-star hotel with 14 restaurants, near Orchard Road
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

The government of SG has mandated which hotels can accept leisure bookings Find out more

  • Good location, clean hotel good restaurant next door Indian food excellent. Rooms are a…Jan 14, 2020
  • Clean and good value for money. Close location and walking distance to orchard roadDec 20, 2019

Mercure Singapore On Stevens

More Info: 866-539-0031

  • Deluxe Double Room, 1 Double Bed
  • Deluxe Room, 2 Twin Beds
  • Privilege, Double Room, 1 Double Bed
  • Privilege, Room, 2 Twin Beds
  • Privilege, Suite, 1 King Bed
  • Superior Double Room, 1 Double Bed
  • Superior Room, 2 Twin Beds

What’s around Mercure Singapore On Stevens

Landmarks

  • In Orchard
  • Orchard Road - 12 min walk
  • Singapore Botanic Gardens - 18 min walk
  • Merlion - 3.3 mi / 5.2 km
  • Singapore Flyer - 3.5 mi / 5.7 km
  • Gardens by the Bay - 3.8 mi / 6 km
  • Marina Bay Sands Casino - 4.2 mi / 6.7 km
  • Marina Bay Sands Skypark - 4.2 mi / 6.8 km

Getting around

  • Changi Airport (SIN) - 29 min drive
  • Singapore (XSP-Seletar) - 24 min drive
  • Johor Bahru (JHB-Senai Intl.) - 64 min drive
  • JB Sentral - 42 min drive
  • Newton Station - 17 min walk
  • Orchard Station - 18 min walk
  • Botanic Gardens Station - 25 min walk
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 518 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-1 AM
  • Check-out time is noon

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Secured covered onsite self parking (SGD 35 per day)

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 14 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Outdoor tennis court
  • Arcade/game room
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4844
  • Conference space size (meters) - 450
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Year Built - 2017
  • Elevator
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Low-height bed
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways
Languages Spoken
  • Chinese
  • English
  • French
  • Indonesian
  • Japanese
  • Korean

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.

Mercure Singapore On Stevens’s small print

Also known as

  • Mercure Singapore Stevens Hotel
  • Mercure Stevens Hotel
  • Mercure Singapore Stevens
  • Mercure Stevens
  • Mercure Singapore On Stevens Hotel
  • Mercure Singapore On Stevens Singapore
  • Mercure Singapore On Stevens Hotel Singapore

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 8:00 AM to 9:00 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of SG Clean (Singapore) and ALLSAFE (Accor Hotels) guidelines.

    The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Optional extras

    Covered self parking costs SGD 35 per day

    Buffet breakfast is offered for an extra charge of SGD 15 per person (approximately)

    Babysitting/childcare is available for an extra charge

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Mercure Singapore On Stevens

    • Does Mercure Singapore On Stevens offer free cancellation for a full refund?
      Yes, Mercure Singapore On Stevens does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Mercure Singapore On Stevens currently open?
      This property is closed from September 1 2020 to March 15 2021 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Mercure Singapore On Stevens?
      This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Mercure Singapore On Stevens?
      Yes. Self parking costs SGD 35 per day.
    • Is there a pool at Mercure Singapore On Stevens?
      Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
    • Are pets allowed at Mercure Singapore On Stevens?
      Sorry, pets and service animals aren't allowed.
    • What are the check-in and check-out times at Mercure Singapore On Stevens?
      You can check in from 2 PM - 1 AM. Check-out time is noon. Contactless check-out is available.
    • Are there restaurants at or near Mercure Singapore On Stevens?
      Yes, there are 14 onsite restaurants, featuring Mediterranean cuisine. Nearby restaurants include Shang Palace (9-min walk), The Waterfall (10-min walk), and The Line (10-min walk).
    • Is there an onsite casino at Mercure Singapore On Stevens?
      No, this hotel doesn't have a casino, but Resort World Sentosa Casino (12-min drive) and Marina Bay Sands Casino (14-min drive) are both nearby.
    • What is there to do near Mercure Singapore On Stevens?
      Recommended spots to visit include Orchard Road (12-min walk) and Singapore Botanic Gardens (0.9 mi), along with Merlion (3.3 mi) and Singapore Flyer (3.5 mi).

    Recent reviews

    Very Good 8.2 From 589 reviews

    Exceptional 10.0
    Well situated with access to Orchard Road shopping centres. The hotel provides a very convenient shuttle every half hour. Breakfast was tremendous.
    us1 night romance trip
    Good 6.0
    Good checkin. Small rooms. Wifi was good. Lots of rooms per floor and mine was a bit of a walk from the elevator. I guess that was a good thing since we didn’t hear a lot of noise from the hall. There’s a luggage rack which is handy. Beds were comfortable. There was a lounge chair with a small table. No desk though. Coffee maker and kettle with coffee pods, tea and all were available. There was a safe which was handy. There was also an ironing board and iron. Tv selection was great with movie channels, CNN, BBC, etc. The bathroom had shampoo, conditioner, soap, toothbrushes etc. Hot water was abundant. Good breakfast buffet. What I didn’t like: 1. i didn’t have room cleaned on the 2nd night. The 3rd night, I expected room to be cleaned and sheets changed. Sheets were not changed. I normally wouldn’t make a big deal about this but they sprayed the beds and pillows worth air freshener. Not a good thing for migraine sufferers. I called it in and asked the sheets be changed for the 4th night and no air freshener be used on the sheets and in the room. After a long day, I come back to a cleaned room with none of my requests followed. Housekeeping had to come up to change the sheets because I couldn’t breath. 2. hotel had a “end of season” pool party which was free for guests and paid for outside customers. Not only was it noisy, the hotel was overrun by 20-something half naked people walking around all parts of the lobby and elevators with alcohol.
    Kgd, us5 night family trip
    Very Good 8.0
    Amazing service; small rooms.
    Service was amazing. The rooms were small. Overall I would give 4 out of 5 stars only because of the room size.
    Timothy, us3 night trip
    Very Good 8.0
    I liked the overall look and the professional but friendly staffs. I didn't like the Asian dinner buffet served at Food Exchange, in fact in most part the food offering was not edible. I also didn't like the sloppiness of the maintenance team for my room, to be specific the bathroom door had a screw holes that wasn't covered when maintenance realized it drilled the holes in the wrong spot. That might be a small thing but to me all team members must be committed in conveying to the guests that they care and take pride in their property.
    us6 night trip with friends
    Good 6.0
    Felt like we were on a cruise ship and were sleeping in cabins. No storage or sink space. Not very close to anything and had to take taxi everywhere.
    Diane, us3 night family trip
    Fair 4.0
    rooms the size of a wardrobe. very poor breakfast buffet
    us4 night trip
    Exceptional 10.0
    Great hotel experience on Stevens
    This is our first time in Singapore. I am glad that we stayed at Mercure at Stevens. The room size is good for two people. It is clean. The bed is comfy especially we needed a good night of sleep after walking under the blazing heat. The infinity pool is beautiful and we enjoyed it a lot. The breakfast buffet is awesome! The price is reasonable. The front desk staffs are helpful too when you ask them a question. I suggest the hotel to include an information booklet in the room such as the time of the shuttle operation hours, the pick up and drop off point and the pool hours etc. so the travelers do not need to find those basic information by ourselves. The location of the hotel is a bit inconvenient however the complimentary shuttle to Orchard road compensate for that. The hotel is located in a quiet residential area. If you like to stay at a quiet hotel. This is it! I will choose to stay at Mercure or Novotel again for our next stay in Singapore.
    us3 night trip
    Very Good 8.0
    This was our second stay at the Mercure on Stevens. Overall, we really like the hotel. The staff is very pleasant and professional, the lobby is nice and welcoming, and the rooms are small but nice and sufficient for what we need. The hotel was very accommodating when we requested a late check out due to our very late night flight. They also allowed us to use the gym facilities to shower before our departure. The downside of this hotel was the breakfast. Breakfast was extremely over crowded and it just felt like absolute chaos. It was hard to get to food, or to even know what was available. It also seemed that some stuff had finished and wasn’t restocked. The food quality was passable at best. After the first day at breakfast we said we would never do that again, although I did go quickly on day two to grab a coffee. Another issue was with the noise in the hallway. You can hear everything that goes on in the hallway from inside your room which at times disrupted our sleep. Also, the bathroom is quite tiny and difficult to get ready in. As I stated, overall we do like the hotel but these were just some observations we made during our stay.
    Dee, us3 night romance trip
    Very Good 8.0
    The water pressure in the shower is a bit low for my liking.
    us3 night romance trip
    Very Good 8.0
    Everything is good but the room space is smaller than expected
    us3 night family trip

    Mercure Singapore On Stevens