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Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Photo gallery for Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Waterslide
1 bedroom, minibar, in-room safe, desk

Overview of Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

2.5 star property
Hotel with indoor pool, near Gatlinburg SkyLift Park

9.2/10 Superb

640 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Lounge area
The price is €142
Price available on 02/01/2023
Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

Room options

About this area

What's nearby

  • Gatlinburg SkyLift Park - 8 min walk
  • Ripley's Aquarium of the Smokies - 15 min walk
  • Great Smoky Mountains National Park - 16 min walk
  • Gatlinburg Convention Center - 1 min drive
  • Gatlinburg Space Needle - 1 min drive
  • Anakeesta - 6 min drive
  • Great Smoky Mountains National Park Headquarters - 10 min drive
  • Ober Gatlinburg Ski Resort and Amusement Park - 13 min drive
  • Dolly Parton's Stampede Dinner Attraction - 14 min drive
  • LeConte Center at Pigeon Forge - 22 min drive
  • Island at Pigeon Forge - 23 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 70 min drive
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • The Best Italian on the Parkway - 10 min walk
  • Howard's Steakhouse - 11 min walk
  • Cherokee Grill - 11 min walk
  • Crockett's Breakfast Camp - 12 min walk
  • Smoky Mountain Brewery - 12 min walk

About this property

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel

Holiday Inn Express Gatlinburg Downtown, an IHG Hotel puts you within a 10-minute drive of Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Guests can take a dip in the indoor pool, and freebies such as breakfast, WiFi and self-parking are added perks. Also, this hotel is 0.4 mi (0.6 km) from Gatlinburg SkyLift Park. Fellow travellers say great things about the location and walkable location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 113 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking includes off-street options

Off-site

  • Area shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Snack bar/deli

What to do

  • Skiing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible registration desk

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: USD 11.28 per accommodation, per night

Optional extras

  • Local area shuttle and theme park shuttle services are offered for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Holiday Inn Express Gatlinburg Downtown
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Hotel
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
As of 3 December 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel on 2 January 2023 start from €142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel and nearby?
Have fun with nearby winter activities such as skiing. Holiday Inn Express Gatlinburg Downtown, an IHG Hotel also has an indoor pool.
Are there restaurants at or near Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?
Yes. Nearby restaurants include The Best Italian on the Parkway (10-min walk), Howard's Steakhouse (11-min walk) and Cherokee Grill (11-min walk).
What's the area around Holiday Inn Express Gatlinburg Downtown, an IHG Hotel like?
Holiday Inn Express Gatlinburg Downtown, an IHG Hotel is a short 16-minute walk from Great Smoky Mountains National Park and 15 minutes' walk from Ripley's Aquarium of the Smokies. Travellers say that the local area is good for shopping and very walkable.

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice stay.
Centrally located in the town of Gatlinburg on the Historical nature trail, a bit off the main strip ( a plus) . Breakfast is a variety of hot items (eggs, omelets, biscuits, sausages...). Hotel front desk is very friendly.
Ying, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Top notch hotel
Top notch hotel. Clean. Quiet. Never heard other hotel guests the 2 nights we stayed. It's within a short walk to downtown Gatlinburg which is very convenient. We did not eat the free breakfasts so i cannot comment on the quality/quantity of the food. We will definitely stay here again
sherri, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

JENNIFER, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check in staff was great. very nice location
David, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great hotel
Eric, 1-night family trip
Verified Expedia guest review

8/10 Very good

Clean. Parking is a little tricky. Hard to see the sign from the road
jonathan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful getaway spot!
Came here with my husband for our anniversary and we will definitely come back! Great location and a beautiful view from our window! Everything was amazing about this hotel!
Melissa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thomas, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grzegorz, 1-night family trip
Verified Hotels.com guest review