All hotels in Hanoi, Vietnam
1 room, 2 adults

BC Family Homestay - Hanoi's Heart, Hanoi

2-star2 stars
9A Ngo Trung Yen, Dinh Liet StreetHoan Kiem District, Hanoi10000Vietnam

Family guesthouse with restaurant, near Thang Long Water Puppet Theatre
  • Free WiFi
  • Collect nightsFor every 10 nights, get 1 free!
Good6.6
Location
Great location
Vibe
Awesome vibe
Service
Fantastic service
Value for money
Fairly good value for money
10See all 10 Hotels.com reviews
From 229 reviewsTripAdvisor Traveller Rating

BC Family Homestay - Hanoi's Heart, Hanoi

from $5
  • Safety & Deluxe Mixed Dorm with Balcony and City View
  • Superior Double or Twin Room, 1 Bedroom
  • Hanoi Classic & Local Life - Deluxe Double or Twin Room with Balcony and City View
  • Hanoi Classic & Local Life - Deluxe Triple Room with Balcony and City View
  • Luxury City Room
  • Superior Double Room, 1 Double Bed, City View

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:30 AM
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • No parking

  • Discounted offsite parking

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area
Things to do
  • Beach shuttle (surcharge)
  • Bicycle rentals on site
  • Playground on site
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Shared bathroom
  • Shower only
  • Hair dryer (on request)
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping

Special features

Awards and affiliations

  • BC Family Homestay - Hanoi's Heart is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay.
  • The property is a member of the Small Luxury Hotels of the World.

BC Family Homestay - Hanoi's Heart, Hanoi’s small print

Also known as

  • BC Family Homestay Hanoi's Heart House
  • BC Family Homestay Hanoi's Heart
  • BC Family Homestay Heart

Policies

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: VND 1000 per night

Optional extras

Early check-in can be arranged for an extra charge

Rollaway beds are available for VND 180000 per night

Cooked-to-order breakfast is offered for an extra charge of VND 2 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 352000 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around BC Family Homestay - Hanoi's Heart, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 3 min walk
  • Hoan Kiem Lake - 4 min walk
  • Temple of Literature - 31 min walk
  • Ho Chi Minh Mausoleum - 33 min walk
  • Ta Hien Street - 1 min walk
  • Weekend Night Market - 3 min walk
  • Thang Long Ca Tru Theatre - 3 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Railway Station - 23 min walk
  • Hanoi Gia Lam Station - 17 min drive
  • Discounted offsite parking
  • Onsite parking not available
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

BC Family Homestay - Hanoi's Heart, Hanoi

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