All hotels in Hanoi, Vietnam

1 room, 2 adults

BC Family Homestay - Hanoi's Heart, Hanoi

2-star2 stars

9A Ngo Trung Yen, Dinh Liet Street, Hoan Kiem District, Hanoi, 10000, Vietnam

Family guesthouse with restaurant, near Thang Long Water Puppet Theatre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Main amenities

  • 10 guestrooms
  • Restaurant
  • Breakfast available
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Daily housekeeping
  • Library
  • Computer station
  • Front desk safe
  • Convenience store
  • Free WiFi

Feel at home

  • Playground on site
  • Daily housekeeping
  • Laundry facilities
  • Dry cleaning/laundry service
  • Offsite parking discounted rates available
  • Parking (limited spaces)

Top spots nearby

Recommended by this property

  • Thang Long Water Puppet Theatre (2-minute walk)
  • Hoan Kiem Lake (5-minute walk)
  • Dong Xuan Market (6-minute walk)
  • Embassy of China (14-minute walk)
  • Temple of Literature (17-minute walk)
  • Ho Chi Minh Mausoleum (18-minute walk)
  • US Embassy (35-minute walk)
  • Aeon Mall (45-minute walk)
  • My Dinh National Stadium (5.9 mi / 9.5 km)
More about the area

Good 6.6

Location

Great location

Vibe

Awesome vibe

Service

Fantastic service

Value for money

Fairly good value for money

10

See all 10 Hotels.com reviews

From 234 reviews

TripAdvisor Traveller Rating

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BC Family Homestay - Hanoi's Heart, Hanoi

from $6
  • Safety & Deluxe Mixed Dorm with Balcony and City View
  • Superior Double or Twin Room, 1 Bedroom
  • Hanoi Classic & Local Life - Deluxe Double or Twin Room with Balcony and City View
  • Hanoi Classic & Local Life - Deluxe Triple Room with Balcony and City View
  • Luxury City Room
  • Superior Double Room, 1 Double Bed, City View

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11:30 AM
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Discounted offsite parking

Offsite

  • Area shuttle *

  • Beach shuttle *

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area

Things to do

  • Beach shuttle (surcharge)
  • Bicycle rentals on site
  • Playground on site

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
  • Television in common areas

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Freshen up

  • Shared bathroom
  • Shower only
  • Hair dryer (on request)

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping

Special features

Awards and affiliations

  • BC Family Homestay - Hanoi's Heart is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay.
  • The property is a member of the Small Luxury Hotels of the World.

BC Family Homestay - Hanoi's Heart, Hanoi’s small print

Also known as

  • BC Family Homestay Hanoi's Heart House
  • BC Family Homestay Hanoi's Heart
  • BC Family Homestay Heart

Policies

This property does not have elevators.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: VND 1000 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Rollaway beds are available for VND 180000 per night

Cooked-to-order breakfast is offered for an extra charge of VND 2 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 352000 per vehicle (one way)

Cruise ship terminal shuttle, ferry terminal shuttle, and train station pick-up service is offered for an extra charge

Area shuttle service to the beach, casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around BC Family Homestay - Hanoi's Heart, Hanoi

Top spots nearby

Recommended by this property

  • Thang Long Water Puppet Theatre (2-minute walk)
  • Hoan Kiem Lake (5-minute walk)
  • Dong Xuan Market (6-minute walk)
  • Embassy of China (14-minute walk)
  • Temple of Literature (17-minute walk)
  • Ho Chi Minh Mausoleum (18-minute walk)
  • US Embassy (35-minute walk)
  • Aeon Mall (45-minute walk)
  • My Dinh National Stadium (5.9 mi / 9.5 km)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Railway Station - 23 min walk
  • Hanoi Gia Lam Station - 17 min drive
  • Limited parking
  • Discounted offsite parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)
Check availability

BC Family Homestay - Hanoi's Heart, Hanoi

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