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Shera Inn Hotel

Photo gallery for Shera Inn Hotel

Standard Double Room | Minibar, in-room safe, desk, iron/ironing board
Indoor pool
Standard Twin Room | Minibar, in-room safe, desk, iron/ironing board

Overview of Shera Inn Hotel

Shera Inn Hotel

4.0 star property
4-star hotel with 2 bars/lounges, near National Museum of Kazakhstan

8.0/10 Very good

48 verified guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is €121
Price available on 06/02/2023
Khadzhimukan St 47, Almaty, 050067

Room options

About this area

What's nearby

  • In Medeu District

Getting around

  • Almaty (ALA-Almaty Intl.) - 30 min drive
  • Almaty Station - 25 min drive
  • Airport shuttle (surcharge)


  • Traveler's coffee - 5 min walk
  • Sadu - 7 min walk
  • Kish Mish - 10 min walk
  • Borgo Antico Italian Restaurant - 11 min walk
  • Bereket - 13 min walk

About this property

Shera Inn Hotel

Shera Inn Hotel offers an airport shuttle (available 24 hours) for KZT 6000 per vehicle one way. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this upmarket hotel include 2 bars/lounges, a fitness centre and a sauna. Fellow travellers like the helpful staff and breakfast.


English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 188 rooms
  • Arranged over 11 floors


  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*


  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site parking is limited


  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free breakfast available each morning
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski lifts nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Spa services
  • Sauna
  • Steam room


  • Lift


  • English
  • Russian

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include massages.


Lobby Bar Vienne – On-site lobby lounge. Open 24 hours.
Lounge Bar Rome – On-site cocktail bar. Open selected days.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for KZT 7840 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


<p>If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Shera Inn Hotel Hotel
Shera Inn Hotel Almaty
Shera Inn Hotel Hotel Almaty

Frequently asked questions

Does Shera Inn Hotel offer free cancellation for a full refund?
Yes, Shera Inn Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shera Inn Hotel?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Shera Inn Hotel on 6 February 2023 start from €121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shera Inn Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shera Inn Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shera Inn Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Shera Inn Hotel?
Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one way.
What are the check-in and check-out times at Shera Inn Hotel?
You can check in from 2 PM - midnight. Check-out time is noon.
Is there an on-site casino at Shera Inn Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (21-min drive) is nearby.
What is there to do at Shera Inn Hotel and nearby?
Have fun with nearby winter activities such as skiing. Enjoy amenities such as 2 bars, a sauna and a steam room.
Are there restaurants at or near Shera Inn Hotel?
Yes, there's an on-site restaurant, Lobby Bar Vienne. Nearby restaurants include Traveler's coffee (5-min walk), Sadu (7-min walk) and Kish Mish (10-min walk).
What's the area around Shera Inn Hotel like?
Shera Inn Hotel is a short 18-minute walk from Dostyk Plaza and 19 minutes' walk from National Museum of Kazakhstan.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Chingiz, 1-night trip
Verified Expedia guest review

8/10 Very good

IGOR, 1-night business trip
Verified guest review

10/10 Exceptional

ARS -Meir, 2-night business trip
Verified guest review

6/10 Good

Лучшее, что есть в этом отеле - сотрудники
Плюсы: Персонал- приветливый, дружелюбный, всячески пытаются решить проблемы постояльцев и исправить косяки. Спасибо Дамирам и девочкам (не помню, как зовут), что помогали и пытались как-то решить проблемы с номером. Большие номера Минусы: Состояние отеля. Внимательность сотрудников. Скудный завтрак. Режим работы спа и фитнеса неадекватен Постоянно ломается карта в номер Не работает управление климатом Всего одно большое полотенце Простыни меньше, чем кровать Иногда нет горячей воды Еда: Нормальная еда. Один раз за три недели была рыба. Мясо есть. Есть зелень и сладости. Выбор небогатый, много жареного, но в целом позавтракать можно вкусно. В итоге: Если вас устраивает цена и отношение персонала вам важнее качества номеров и остального, то это ваш выбор. В противном случае - лучше поискать что-то ещё. В целом по уровню это точно не 5 звёзд.
20-night business trip
Verified guest review

8/10 Very good

1-night trip
Verified Expedia guest review

2/10 Poor

Nothing works here. Even the doors. People never smile. :(
1-night family trip
Verified Expedia guest review

8/10 Very good

Cheap and convenient.
Kohzo, 1-night business trip
Verified guest review

6/10 Good

Due to my flight time ibarrived hotel around 08 am. Even they have available room, hotel charge to me half of daily price for 5.5 hours early check in.
AHMET ULKU, 3-night business trip
Verified guest review

8/10 Very good

Nice ambience and good property for staying . They need more efficient staff at reception to do efficient check in and check out
Brij, 1-night trip
Verified Expedia guest review

8/10 Very good

Lovely view of the mountains from my room. Friendly staff. Could have a bit more English training for some of the wait staff
Gina, 5-night trip
Verified Expedia guest review