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1 room, 2 adults

Hanoi Panda Hotel, Hanoi

2.5-star2.5 stars
9A Hang Mam Street, Hoan Kiem District, Hanoi, 10000, Vietnam

Hotel with restaurant, near Hoan Kiem Lake
  • Free breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
Service
Fantastic service
Location
Great location
Room
Room needs to be improved
687See all 687 Hotels.com reviews
From 138 reviews

TripAdvisor Traveller Rating

Hanoi Panda Hotel, Hanoi

from $14
  • Superior Double Room
  • Deluxe Double Room
  • Triple Room (1 double bed + 1 single bed)
  • Deluxe Twin Room
  • Superior Twin Room
  • Family Room (1 double bed + 2 single beds)

What’s around Hanoi Panda Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Old City Gate - 7 min walk
  • Hanoi Opera House - 15 min walk
  • Thang Long Water Puppet Theatre - 5 min walk
  • Ngoc Son Temple - 7 min walk
  • Dong Xuan Market - 12 min walk
  • St. Joseph's Cathedral - 14 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 34 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Railway Station - 26 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Free self parking
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast daily
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2012
  • Safe-deposit box at front desk
  • Television in common areas
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Hanoi Panda Hotel, Hanoi’s small print

Also known as

  • Silverland Hotel Travel
  • Hanoi Silverland Travel
  • Silverland Travel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Breakfast
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Onsite credit card charges are subject to an extra charge

Early check-in can be arranged for an extra charge of USD 15 (subject to availability)

Late check-out can be arranged for an extra charge of USD 15 (subject to availability)

Rollaway beds are available for USD 10.0 per night

Airport shuttle service is offered for an extra charge of USD 17 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 687 reviews

Hanoi Panda Hotel, Hanoi
Fair4.0
Reviews are wrong
Let me start by saying the service is very friendly and they are nice people, the hotel however is not deserving of its high marks. It’s a one star joint. The key barely worked. The door had obviously been kicked in before at some point. I spotted two cockroaches (one each night I stayed). The towels were acceptable as a shop towel or for use to dry your dog. The bathroom sink drained onto the floor. I was sold on this place by the customer reviews and was highly disappointed.
JA, us2 night trip
Hanoi Panda Hotel, Hanoi
Good6.0
Decent but need improvements
We arrived at Eco-Home around 2pm and was checked in promptly. Upon entry to the room, it was nice. The bed and floor was very clean. Unfortunately, the bathroom was not cleaned properly or not at all. The toilet seat was full of dried urine stains and the shower had hair in the drain and floor. They did offer to clean the room immediately but I declined as I had already cleaned it a bit in order to use it. Another negative was that the listing stated there was a fridge but there weren't. I had some digestion issues and brought along yogurt. They offered to store it in the fridge in their kitchen but it is quite inconvenient to walk there. The facility is still very new and is not completed yet as there is still on going construction. It is not loud and they don't continue at night so it is nothing to worry about. The view was nice and the reception was friendly and spoke decent English. I have stayed at cheaper places with cleaner facilities and better service. Unless they make some improvements, I wouldn't stay here again.
Tuan, us1 night romance trip
Hanoi Panda Hotel, Hanoi
Exceptional10.0
Great place to stay, good location.
Gabriel, us1 night trip
Hanoi Panda Hotel, Hanoi
Exceptional10.0
Fantastic place!
Hanoi Panda was fantastic! You get all you need ... big room with a nice bed, hot shower n private bathroom, WiFi, free breakfast, assistance with tours! What else i can ask for? Philip the owner was awesome! He invite me out twice cuz he knew i was traveling solo and he made me feel like a great friend. Super welcoming and attentive , he also arrange my pick up n drop off at the the airport. He also recomend me some tours to choose from and he did all the job to book them and arrange everything for me. I can’t ask for a best experience. The hotel is located in the heart of old quarter so the location is perfect cuz you don’t need any kind of transportation to visit the old quarter. I definetely will stay here again if i come to Hanoi.
ERIC, usOther trip
Hanoi Panda Hotel, Hanoi
Very Good8.0
Great customer service
Great service and perfect location
Michael, us3 night trip

See all reviews

Hanoi Panda Hotel, Hanoi

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