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Reviews

8.0

Very good

8.2/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

XIU MEI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely location with hills surrounding the hotel. Great breakfast and dinner. It is a mix of Japanese and western (i.e. takes the best of both)
Rex, 2-night romance trip
Verified Expedia guest review

8/10 Very good

good and modern hotel, Onsen is very nice with choice and even sauna Food is ok as abuffet
Jeroen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Nothing to complaint, all in all in line with expectation
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice traditional show
Excellent services and facilities. The room was so nice that separated into 2 parts western for bed and Japanese for tv /relax. Many-choices buffet and traditional show.
Pui Chi, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Good size rooms and a good range of food at the buffet breakfast. Efficient service.
Helen, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

The indoor onsen was relaxing, however the outside was filled with spiderwebs and bugs. The elevator doors close waay too early nearly crushing my Inlaws and daughter. The room was generally clean but my sheets seemed stained and dirty. The bathroom tub clogged within 2 baths rendering it useless. The breakfast was average and had variety. Two good things i will say is the staff was friendly and helpful and the onsen amenities were great and varied. Overall 5/10
1-night family trip
Verified Expedia guest review

8/10 Very good

Koh Chen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was close to a shrine on a hill. There was a gateball course on the hill at the back of the property. The only drawback was that we did not have a car and had to rely on the hotel shuttle service to go to town and elsewhere. The hotel had a nice onsen and delicious breakfast which included Japanese and western foods.
1-night family trip
Verified Travelocity guest review