The indoor onsen was relaxing, however the outside was filled with spiderwebs and bugs. The elevator doors close waay too early nearly crushing my Inlaws and daughter. The room was generally clean but my sheets seemed stained and dirty. The bathroom tub clogged within 2 baths rendering it useless. The breakfast was average and had variety. Two good things i will say is the staff was friendly and helpful and the onsen amenities were great and varied. Overall 5/10
