Luca Hotel by The Oxo House

Photo gallery for Luca Hotel by The Oxo House

Primary image
Outdoor spa tub
Outdoor spa tub
Outdoor spa tub
Premium Room | Down duvets, minibar, in-room safe, individually decorated

Overview of Luca Hotel by The Oxo House

VIP Access

Luca Hotel by The Oxo House

3.5 star property
3.5-star hotel in Zona Colonial with 2 bars/lounges and restaurant

9.0/10 Superb

378 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
  • 24/7 front desk
Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • Spa tub
  • Room service
  • Airport shuttle
  • Cruise ship terminal shuttle
  • Shopping centre shuttle
  • Limo/town car service
  • Terrace
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Zona Colonial
  • Blue Mall - 20 min drive

Getting around

  • Santo Domingo (SDQ-Las Americas Intl.) - 32 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 38 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

About this property

Luca Hotel by The Oxo House

3.5-star hotel in the heart of Zona Colonial
Consider a stay at Luca Hotel by The Oxo House and take advantage of a round-trip airport shuttle, a free daily manager's reception and a rooftop terrace. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Skylounge, features ocean views and al fresco dining. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), bike hire and limo/town car service
  • Wedding services, luggage storage and outdoor furniture
  • Tour/ticket information, concierge services and a front desk safe
  • Guest reviews give good marks for the dining options, helpful staff and location
Room features
All guest rooms at Luca Hotel by The Oxo House offer perks, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch LED TVs with premium channels
  • Wardrobes/cupboards, mini fridges and coffee/tea makers

Languages

Catalan, English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free off-site parking nearby
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–11 AM
  • 2 bars/lounges
  • Restaurant
  • BBQs
  • Free daily reception
  • Room service (limited hours)

What to do

  • Beach nearby

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1600
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Hot tub

Accessibility

  • Lift
  • Close-captioned TV
  • Height-adjustable showerheads
  • Roll-in shower

Languages

  • Catalan
  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Skylounge – Overlooking the ocean, this rooftop bar specialises in local cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Jardín Colonial – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 15 for adults and USD 7 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)
  • Cruise ship terminal shuttle service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca By The Oxo House
Luca Hotel by The Oxo House Hotel
Luca Hotel by The Oxo House Santo Domingo
Luca Hotel by The Oxo House Hotel Santo Domingo

Frequently asked questions

Does Luca Hotel by The Oxo House offer free cancellation for a full refund?
Yes, Luca Hotel by The Oxo House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Luca Hotel by The Oxo House?
As of 30 Sep 2022, prices found for a 1-night stay for 2 adults at Luca Hotel by The Oxo House on 3 Oct 2022 start from $87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Luca Hotel by The Oxo House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Luca Hotel by The Oxo House?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Luca Hotel by The Oxo House?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Luca Hotel by The Oxo House?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
What are the check-in and check-out times at Luca Hotel by The Oxo House?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Luca Hotel by The Oxo House and nearby?
Luca Hotel by The Oxo House has 2 bars and a hot tub, as well as a garden.
Are there restaurants at or near Luca Hotel by The Oxo House?
Yes, Skylounge offers al fresco dining, local cuisine and garden views. Nearby restaurants include Affogato Café (3-min walk), Petrus (3-min walk) and Falafel (3-min walk).
What's the area around Luca Hotel by The Oxo House like?
Luca Hotel by The Oxo House is located near Playa Montesinos in Zona Colonial, a short 1-minute walk from Malecon and 4 minutes' walk from Parque Colón. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Wonddr
Incredible staff and great location.
Ivan A, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Erin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Humid stay
Nice hoteñ, friendly staff but room had an horrible humidity smell- No breakfast at 7:45am; a few fruits and 2 coffee, total joke- Will never go back
Mathieu, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Satchell, 1-night trip
Verified Expedia guest review

6/10 Good

Nice area. Fun area. Hotel lacks everything. Lacks a decent smart TV which costs nothing. Yet they dont have it. But nice staff. Nothing special about this hotel.
Mark, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience
The friendliness of the staff is extraordinary. Everyone is very helpful and accommoddating. Breakfastnis delicious. Definitely a great stay.
Spacious and clean room.  Very comfortable bed.
Rooftop terrace view.
Katherine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Low quality breackfast, no spa. No especial benefits for expedía vip
Adolfo, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

The hotel is in the heart of old town, beautifully maintained and decorated. Breakfast was very nice (plate of fruits and a choice between 3 types of breakfast). The bedroom was spacious and clean with a comfortable bed and top quality bedding. The hotel is close to the main walking street with a supermarket just close by. the staff were kind and helpful (much better than usual standards in Dominican Republic). The only concern was that during our stay, the lift was not working.
Ramin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff very attentive and prompted to help anytime. Good lication.
Dharma, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excelent for couples, great ubication and facilities.
Clara, 1-night romance trip
Verified Expedia guest review