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Hôtel Must - Airport Road Jean Lesage

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Intimacy Room, 1 Queen Bed, Fireplace | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk
Indoor spa tub
Indoor pool
Indoor pool
Classic Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Overview of Hôtel Must - Airport Road Jean Lesage

Hôtel Must - Airport Road Jean Lesage

3.5 star property
3.5-star hotel with indoor pool, near Carie Factory Amusement Center

8.4/10 Very good

1,037 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
1345 route de l'Aéroport, L'Ancienne-Lorette, QC, G2G 1G5

Room options

About this area

What's nearby

  • Aquarium du Québec - 11 min drive
  • Laval University - 12 min drive
  • Videotron Centre - 17 min drive
  • Le Château Frontenac - 23 min drive
  • Quebec Cruise Terminal - 23 min drive
  • Quartier Petit Champlain - 43 min drive
  • Montmorency Falls - 25 min drive
  • Village Vacances Valcartier - 26 min drive

Getting around

  • Jean Lesage International Airport (YQB) - 4 min drive
  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 11 min drive
  • Quebec Palace Station - 21 min drive

Restaurants

  • Scores - 8 min walk
  • Mikes - 8 min walk
  • Restaurant Général Tao - 9 min walk
  • Chez Ashton - 10 min walk
  • Tuscanos - 11 min walk

About this property

Hôtel Must - Airport Road Jean Lesage

A great choice for a stay in L'Ancienne-Lorette, Hôtel Must - Airport Road Jean Lesage is only 1.8 mi (2.9 km) from the airport. Guests can take a dip in the indoor pool or grab a bite to eat at Boston Pizza, which serves lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say good things about the helpful staff and family-friendly amenities.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 179 rooms

Arriving/Leaving

  • Check-in time from 5 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (800 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Hot tub
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Memory-foam mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Microwave

More

  • Weekly housekeeping
  • In-room safe
  • Recycling

Special features

Dining

Boston Pizza – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per stay

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for CAD 15.0 per night
  • Rollaway beds are available for CAD 15.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.

Also known as

Hôtel Must Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must Airport Road Jean Lesage
Must Airport Road Jean Lesage L'Ancienne-Lorette
Must Airport Road Jean Lesage
Must Airport Road Jean Lesage
Hôtel Must Airport Road Jean Lesage
Hôtel Must - Airport Road Jean Lesage Hotel
Hôtel Must - Airport Road Jean Lesage L'Ancienne-Lorette
Hôtel Must - Airport Road Jean Lesage Hotel L'Ancienne-Lorette

Frequently asked questions

Does Hôtel Must - Airport Road Jean Lesage offer free cancellation for a full refund?
Yes, Hôtel Must - Airport Road Jean Lesage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel Must - Airport Road Jean Lesage?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Hôtel Must - Airport Road Jean Lesage on 6 February 2023 start from €128, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel Must - Airport Road Jean Lesage?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hôtel Must - Airport Road Jean Lesage?
Yes, there's an indoor pool.
Are pets allowed at Hôtel Must - Airport Road Jean Lesage?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Must - Airport Road Jean Lesage?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hôtel Must - Airport Road Jean Lesage?
You can check in from 5 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hôtel Must - Airport Road Jean Lesage and nearby?
Hôtel Must - Airport Road Jean Lesage has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Hôtel Must - Airport Road Jean Lesage?
Yes, there's an on-site restaurant, Boston Pizza. Nearby restaurants include Scores (8-min walk), Mikes (8-min walk) and Restaurant Général Tao (9-min walk).
What's the area around Hôtel Must - Airport Road Jean Lesage like?
Hôtel Must - Airport Road Jean Lesage is a short 4-minute drive from Jean Lesage International Airport (YQB) and 8 minutes' walk from Recreofun Amusement Centre. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

A ruined 20th birthday
My daugther chose a stay at that hotel to celebrate her 20th birthday. The escamotable bed was broken and could not be used as a seat and the hotel did not allow us to take 2 chairs from the dining area in the room in order to eat comfortably in family. That was disappointing.
MIGANO, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Première et dernière fois….
Nous avons loué une nuit à l’hôtel Must pour un petit séjour en famille. Nous voulions profiter de la piscine et des activités dans Québec.Lorsque nous sommes arrivés à l’hôtel il y avait vraiment beaucoup de personnes qui attendaient dans le Lobby, la période de Noël est très achalandé et nous nous attendions à cela mais les gens de l’accueil semblait mal organisé et nous avons attendu longtemps avant d’avoir notre chambre. L’emplacement du buffet du matin était sale et des miettes et déchets traînaient sur le sol. Notre chambre était bien, propre. Nous nous attendions à un confort d’un 4 étoiles et nous avons été déçus. Effectivement, les lits étaient inconfortables, les draps comme du papier. De la musique forte jouait sur l’étage au dessus jusqu’à tard le soir. La piscine était plutôt froide. Lors du déjeuner qui était compris dans le prix de la chambre, nous nous attendions à un petit déjeuner continental complet comme sur les photos du site de l’hôtel. Le déjeuner était é-pou-vantable et nous n’avons rien avalé. Au menu, œuf, saucisses, fruits en canne, pains divers. Les œufs étaient durs et immangeables, les saucisses dures. Pas de fruits frais appart des bananes…. en plus, tout les couverts (ustensiles, assiettes, verres..) étaient en plastique jetable, allô l’environnement!! Bref, nous ne retournerons plus à cet hôtel qui se dit 4 étoiles mais qui n’en ai vraiment pas. Aucun confort et nourriture exécrable.
Alex, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Marc-André, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ishhh
Horrible service, horrible breakfast and umconfortable bed. Sorry, but go elswhere. Much better option nearby.
Marc-André, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Craig, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great value
very great value and very clean. I found the room dry but other than that every thing was great. Not close to downtown, but has many restaurants close by, so if business takes you in that sector of Qc, it's a good place to stay.
David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Clean facility
Neal, 5-night family trip
Verified Expedia guest review

8/10 Very good

Good hotel.
Great hotel with swiming pool and slide. The breakfast wasn't good. Eggs were dried and sausage were undercooked.
Isabelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is the best value in quebec city bar none!
Darin, 2-night family trip
Verified Expedia guest review