Choose dates to view prices

Experience Platinum Hotel Apartments

Photo gallery for Experience Platinum Hotel Apartments

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Two Bedroom Executive Apartment | Living area | Flat-screen TV
Three Bedroom Apartment | Living area | Flat-screen TV
View from room
Three Bedroom Apartment | Soundproofing, iron/ironing board, cots/infant beds, rollaway beds

Overview of Experience Platinum Hotel Apartments

Entire apartment

Experience Platinum Hotel Apartments

3.5 star property
Apartment with 1 indoor pools, connected to a shopping centre, near Crown Casino and Entertainment Complex

7.0/10 Good

123 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Kitchen
  • Non-smoking
  • Air conditioning
Map
45 Clarke St, Southbank, VIC, 3006

Room options

About this area

What's nearby

  • In Southbank
  • Crown Casino and Entertainment Complex - 6 min walk
  • Collins Street - 5 min drive
  • Melbourne Convention and Exhibition Centre - 2 min drive
  • Marvel Stadium - 7 min drive
  • Melbourne Central - 9 min drive
  • Aami Park - 2 min drive
  • Rod Laver Arena - 3 min drive
  • Queen Victoria Market - 10 min drive
  • University of Melbourne - 14 min drive
  • Melbourne Cricket Ground - 10 min drive

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 26 min drive
  • Melbourne, VIC (AVV-Avalon) - 46 min drive
  • Spotswood Station - 8 min drive
  • Spencer Street Station - 17 min walk
  • Flinders Street Station - 17 min walk
  • Flagstaff Station - 24 min walk
  • Melbourne Central Station - 27 min walk

Restaurants

  • Dead Man Espresso - 4 min walk
  • Ciel - 5 min walk
  • Kitchen Workshop - 5 min walk
  • Dimattina Coffee - 5 min walk
  • Thai Deli - 6 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Experience Platinum Hotel Apartments

Experience Platinum Hotel Apartments offers a great location, putting you within a short 10-minute walk of Crown Casino and Entertainment Complex. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness centre. Apartments feature bonuses such as washers/dryers, fridges and microwaves. The pool and breakfast get great marks from fellow travellers.

Languages

English

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Sunday - Thursday (9:00 AM - 7:30 PM) and Friday - Saturday (9:00 AM - 12:30 AM)
  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Indoor Pool
  • Sunloungers
  • Hot tub

Parking and transport

  • Self parking on site (AUD 25 per night; includes in/out privileges)

Family friendly

  • Cots (infant beds): AUD 20 per night

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Electric kettle
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: AUD 21 for adults and AUD 21 for children

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50 per night

Bathrooms

  • Shower
  • Free toiletries
  • Hairdryer

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • Flat-screen TV

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Phone
  • Luggage storage
  • Free local calls
  • Free long-distance calls

Location highlights

  • Connected to a shopping centre
  • In the business district
  • In the entertainment district

Things to do

  • Fitness centre

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 21 for adults and AUD 21 for children
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 per cent

Children & extra beds

  • Cots/infant beds are available for AUD 20 per night
  • Rollaway beds are available for AUD 50 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Self-parking costs AUD 25 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p>On-site parties or group events are strictly prohibited.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Experience Platinum Apartments
Experience Platinum Hotel Apartments Apartment
Experience Platinum Hotel Apartments Southbank
Experience Platinum Hotel Apartments Apartment Southbank

Frequently asked questions

Does Experience Platinum Hotel Apartments offer free cancellation for a full refund?
Yes, Experience Platinum Hotel Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Experience Platinum Hotel Apartments?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Experience Platinum Hotel Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Experience Platinum Hotel Apartments?
Yes. Self-parking costs AUD 25 per night.
What are the check-in and check-out times at Experience Platinum Hotel Apartments?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Experience Platinum Hotel Apartments and nearby?
Experience Platinum Hotel Apartments has an indoor pool and a hot tub, as well as a fitness centre.
Are there restaurants at or near Experience Platinum Hotel Apartments?
Yes. Nearby restaurants include Dead Man Espresso (4-min walk), Ciel (5-min walk) and Kitchen Workshop (5-min walk).
Does Experience Platinum Hotel Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
What's the area around Experience Platinum Hotel Apartments like?
Experience Platinum Hotel Apartments is a short 6-minute walk from Crown Casino and Entertainment Complex and 8 minutes' walk from Melbourne Convention and Exhibition Centre. Travellers say that this apartment is in a good location.

Reviews

7.0

Good

7.2/10

Cleanliness

6.5/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Exceptional

Amazing place to stay! Will be my "go to" everytime I go to Melbourne!
3-night business trip
Verified Wotif guest review

8/10 Very good

great location ,views and ok comfort
our stay was pleasant,appartment had everything we needed. Wasnt amazingly clean,opened dishwasher and it must of being blocked by previous stayers and its smelt vulgar.No bedside lamps, but all in all was an ok stay good location,handy supermarket,great view.Not enough carpark
sonia, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

1-night trip
Verified Lastminute guest review

4/10 Fair

Awful 'Platinum' Experience
We booked Experience Platinum Hotel Apartments in October 2019, only to be told at check in that the hotel is full due to Australian Open, so they will have to move us across the street to their sister hotel, Bella Apartments. There was no point in arguing since there was a 100% occupancy so we hoped the room and the hotel would be just as good as the one bedroom apartment we had originally booked. However, from the initial contact with a not very helpful receptionist, we felt that would not be the case. The room was quite okay except that the carpet was one of the dirtiest I have ever seen, certainly not associated with a 4 star hotel we booked. The balcony window was broken and the room was a lot smaller than the one we booked. Also, Bella did not have an indoor pool & spa we planned to utilise, nor was the gym as good as the one we choose. At least we came in for the Open and did not spend much time in the room. To cap it off, after checking out, we left a laptop charger plugged in the wall, and having called the hotel about it, the lady in a call centre for Experience 'Platinum' Hotels said she would let us know if they find it, despite having explained to her exactly where I left it. She never called back so the next day, she said she would follow up with the room services, only to tell me a few hours later that nothing was found. Overall, terrible experience and a first complaint I made, despite staying in dozens of hotels every year, being a gold (not Platinum) member.
mickey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great apartment. Great location! Great views! Will definitely be back!
1-night family trip
Verified Wotif guest review

10/10 Exceptional

Great pool & facilities, convenient location. Breakfast included.
5-night family trip
Verified Wotif guest review

8/10 Very good

Thankyou to the checkin service the gentleman was amazing went above and beyond to make sure we had an awesome stay here, will definately be recommended this place and i will be coming back for sure.
Alana, 2-night trip with friends
Verified Hotels.com guest review

6/10 Good

We stayed there for 7 days. I means we have an amazing view from the room. Location is not bad you can walk 8-10 mins to where you can get the free tram to CBD. They have supermarket down step which is really convenient for us to buy milk and stuffs as we have kids. They also have gym, sauna and swimming on the top floor that you can enjoy. Feel things that need to improve on is the furniture in the apartment. They look a bit old and table isn’t stable. They don’t have 24 hr reception. If you need something after hour, you need to talk to intercom. The elevator services also have problem sometimes.
JennyNg, 7-night family trip
Verified Lastminute guest review

10/10 Exceptional

We couldn’t of asked for a better stay at platinum over the Australia Day long weekend. Pricing was cheap for 4 people and it is so convenient to the Woolworths which is attached to it. Would definitely stay again as well as recommend it :)
Emily, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Our smoke alarm was beeping every 30 minutes. We called for help and the lady disregarded us. We called again 40 minutes later and a man came to help, but then it started beeping every 30 seconds. All throughout the night. It was awful. With the beds being hard and uncomfortable on top of a beeping all night long.
1-night family trip
Verified Wotif guest review