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1 room, 2 adults

Best Western Plus Santa Marta Hotel, Santa Marta

3.5-star3.5 stars
Calle 24 No 3-65, Santa Marta, Colombia

3.5-star hotel with indoor pool, near Santa Marta Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Superb9.0
  • Booked Best Western Santa Marta for 5 nights , I had a great experience , the service and…Jan 29, 2019
  • Just took too long to check in. Only complaint, but close to everything great dining etcJan 8, 2019
142See all 142 Hotels.com reviews
From 265 reviews

TripAdvisor Traveller Rating

Best Western Plus Santa Marta Hotel, Santa Marta

from $71
  • Standard Room, 1 King Bed, Non Smoking (2)
  • Standard Room, 1 King Bed, Non Smoking (1)
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking (3)
  • Standard Room, 2 Twin Beds, Non Smoking

What’s around Best Western Plus Santa Marta Hotel, Santa Marta

Landmarks

  • In Historic Center
  • Santa Marta Beach - 8 min walk
  • Old San Juan de Dios Hospital Museum - 6 min walk
  • Parque de Los Novios - 6 min walk
  • Marina Santa Marta - 7 min walk
  • Bahia de Santa Marta - 8 min walk
  • San Juan Cultural Center - 8 min walk
  • Santa Marta Theater - 9 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 14 min drive
  • Free self parking
  • Limited parking
  • Airport drop-off service
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Free self parking (limited)

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 409
  • Conference space size (meters) - 38
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2016
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Blue Ribbon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Best Western Plus Santa Marta Hotel, Santa Marta’s small print

Policies

This property charges a mandatory Food and Beverage fee of 8%. For more details, please contact the office using the information on the reservation confirmation received after booking.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

  • Best Western Plus Santa Marta

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for COP 60000.0 per stay

Buffet breakfast is offered for an extra charge of COP 28000 for adults and COP 28000 for children (approximately)

Airport shuttle service is offered for an extra charge of COP 35000 per vehicle

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 142 reviews

Exceptional 10.0
Excellent choise
Our stay was outstanding.
Hernando, usRomance trip
Very Good 8.0
The hotel seems to be in a rough area when you arrive, but walk three blocks and you are in the heart of town (Parque de Los Novios). The service of the front desk left a lot to be desired, as we did not feel welcome by the staff when we arrived, but they warmed up. The pool on the roof is small, but cute. The hotel is new and clean. Breakfast is very good as well.
usBusiness trip
Exceptional 10.0
Santa Marta 2 night stay
I stayed here for two nights. The room was clean and comfortable. The staff were very professional, friendly and courteous. When they say "at your service" they really mean it. The only cons were that the pool and skybar are very small. I'm not sure if this was just in my room, but I wasn't able to find a "do not disturb" sign for my door. As a result, my first morning, I was woken up by someone who came to inventory my minni-bar and later by house keeping. This didn't happen the second day though, unless it was checked while I was at breakfast. Overall I had a good experience and I would stay there again
us2 night trip
Very Good 8.0
Good Hotel, Nice Amenities
The value of the hotel is good, the amenities are great. The rooftop pool & service was phenomenal. The room is a bit basic, and small.
Francisco, us1 night trip
Exceptional 10.0
Awesome stay in Santa Marta!
This was a well-maintained hotel, with great service and hospitality. The staff was very attentive, polite, and accommodating. I highly recommend this hotel without question. The roof top pool was especially a great amenity given the warm climate.
WALTER, us3 night romance trip

Best Western Plus Santa Marta Hotel, Santa Marta

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