All hotels in Santa Marta, Colombia
1 room, 2 adults

Best Western Plus Santa Marta Hotel, Santa Marta

3.5-star3.5 stars
Calle 24 No 3-65Santa MartaColombia

3.5-star hotel in Santa Marta with indoor pool, restaurant
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Superb9.0
  • Santa Marta is nice. Playa Cristal is a must place to go,Mar 30, 2018
  • The hotel is on a good location. The staff was friendly and helpful. The bar and the pool…Feb 19, 2018
103See all 103 Hotels.com reviews
From 204 reviewsTripAdvisor Traveller Rating

Best Western Plus Santa Marta Hotel, Santa Marta

from $69
  • Standard Room, 1 King Bed, Non Smoking (2)
  • Standard Room, 1 King Bed, Non Smoking (1)
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking (3)
  • Standard Room, 2 Twin Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 1 PM
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport drop off (available 24 hours) *

Parking

  • Free self parking (limited)

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 4
  • Conference space size (feet) - 409
  • Conference space size (meters) - 38
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2016
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Blue Ribbon - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Best Western Plus Santa Marta Hotel, Santa Marta’s small print

Also known as

  • Best Western Plus Santa Marta

Policies

This property charges a mandatory Food and Beverage fee of 8%. For more details, please contact the office using the information on the reservation confirmation received after booking.

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Rollaway beds are available for COP 60000.0 per stay

Buffet breakfast is offered for an extra charge of COP 28000 for adults and COP 28000 for children (approximately)

Airport shuttle service is offered for an extra charge of COP 35000 per vehicle

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Plus Santa Marta Hotel, Santa Marta

Landmarks

  • On the boardwalk
  • Parque de Los Novios - 7 min walk
  • Marina Santa Marta - 7 min walk
  • Santa Marta Beach - 7 min walk
  • Santa Marta Cathedral - 8 min walk
  • Customs House - 10 min walk
  • Simon Bolivar Park - 12 min walk
  • Tairona Gold Museum - 13 min walk

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 26 min drive
  • Free self parking
  • Limited parking
  • Airport drop-off service
  • Area shuttle (surcharge)

Recent reviews

Superb 9.0 From 103 reviews

Best Western Plus Santa Marta Hotel, Santa Marta
Very Good8.0
The hotel seems to be in a rough area when you arrive, but walk three blocks and you are in the heart of town (Parque de Los Novios). The service of the front desk left a lot to be desired, as we did not feel welcome by the staff when we arrived, but they warmed up. The pool on the roof is small, but cute. The hotel is new and clean. Breakfast is very good as well.
A Traveler, us2 night business trip
Best Western Plus Santa Marta Hotel, Santa Marta
Exceptional10.0
Santa Marta 2 night stay
I stayed here for two nights. The room was clean and comfortable. The staff were very professional, friendly and courteous. When they say "at your service" they really mean it. The only cons were that the pool and skybar are very small. I'm not sure if this was just in my room, but I wasn't able to find a "do not disturb" sign for my door. As a result, my first morning, I was woken up by someone who came to inventory my minni-bar and later by house keeping. This didn't happen the second day though, unless it was checked while I was at breakfast. Overall I had a good experience and I would stay there again
A Traveler, us2 night trip
Best Western Plus Santa Marta Hotel, Santa Marta
Very Good8.0
Good Hotel, Nice Amenities
The value of the hotel is good, the amenities are great. The rooftop pool & service was phenomenal. The room is a bit basic, and small.
Francisco, us1 night trip
Best Western Plus Santa Marta Hotel, Santa Marta
Exceptional10.0
Awesome stay in Santa Marta!
This was a well-maintained hotel, with great service and hospitality. The staff was very attentive, polite, and accommodating. I highly recommend this hotel without question. The roof top pool was especially a great amenity given the warm climate.
WALTER, us3 night romance trip
Best Western Plus Santa Marta Hotel, Santa Marta
Exceptional10.0
Best Hotel in Santa Marta
This experience was better than expected. The hotel is excellent for short and long trips. The free breakfast was a plus. The front desk manager Jorge Romero Escobar and his staff went the extra mile to help with our requests. They even have a tour company to help you make plans, Marines gave us the best suggestions to visit Santa Marta. From the rooftop pool you can see the best part of town including the mountains. We couldn't have chosen a better place to stay in Santa Marta. We hope to come back soon!
Beatriz, us2 night family trip

See all reviews

Best Western Plus Santa Marta Hotel, Santa Marta

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