Guests
All properties in Vienna, Austria

Novotel Wien Hauptbahnhof

4-star Vienna hotel with full-service spa, connected to a shopping center

  • Free WiFi
From
$122

Image gallery

  • Novotel Wien Hauptbahnhof
  • Novotel Wien Hauptbahnhof
  • Family Room, 1 Double Bed with Sofa bed (Executive) - Bathroom
  • Standard Room, 1 Double Bed - Bathroom
  • Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof. Image 1 of 56
1 / 56Novotel Wien Hauptbahnhof
Canettistrasse 6, Vienna, 1100, Austria
9.0.Superb.
  • Superb location relative to Belvedere palace and Central train station. restaurant was…

    Jan 8, 2020

  • Great location easy access to metro lines good breakfast friendly staff

    Dec 23, 2019

See all 562 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Transportation options
Safe
Walkable
Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 266 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center

For families

  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Favoriten
  • Belvedere - 10 min walk
  • Soviet War Memorial - 20 min walk
  • Karlsplatz - 20 min walk
  • Vienna University of Technology - 20 min walk
  • Musikverein - 23 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Double Bed
  • Standard Room, 1 Double Bed with Sofa bed
  • Family Room, 1 Double Bed with Sofa bed (Executive)
  • Business Room, 1 Double Bed (Executive)

Location

Canettistrasse 6, Vienna, 1100, Austria
  • In Favoriten
  • Belvedere - 10 min walk
  • Soviet War Memorial - 20 min walk

What’s around

Landmarks

  • In Favoriten
  • Belvedere - 10 min walk
  • Soviet War Memorial - 20 min walk
  • Karlsplatz - 20 min walk
  • Vienna University of Technology - 20 min walk
  • Musikverein - 23 min walk
  • Kaerntner Strasse - 24 min walk
  • Konzerthaus - 25 min walk
  • Secession Building - 25 min walk
  • Naschmarkt - 26 min walk
  • University of Music and Performing Arts - 26 min walk

Getting around

  • Vienna International Airport (VIE) - 19 min drive
  • Vienna Central Station - 3 min walk
  • Simmering Station - 6 min drive
  • Vienna Meidling Station - 6 min drive
  • Quartier Belvedere S-Bahn - 4 min walk
  • Sudtiroler Place S-Bahn - 4 min walk
  • Sudtiroler Place U-Bahn - 6 min walk

At a glance

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time 3:00 PM-1:00 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 25 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Full-service spa
  • Sauna
  • Playground on site

Working away

  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 9989
  • Conference space size (meters) - 928

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Polish
  • Russian
  • Serbian
  • Spanish
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna.

The spa is open daily.

Dining

Gourmet Bar - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)

PetsPay at property

  • Pets are allowed for an extra charge of EUR 18 per pet, per day
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 25 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Novotel Wien Hauptbahnhof Hotel Vienna
  • Novotel Wien Hauptbahnhof Hotel
  • Novotel Wien Hauptbahnhof Vienna
  • Novotel Wien Hauptbahnhof
  • Novotel Wien Hauptbahnhof Hotel
  • Novotel Wien Hauptbahnhof Vienna
  • Novotel Wien Hauptbahnhof Hotel Vienna

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Novotel Wien Hauptbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 25 per night.
  • Yes, pets are welcome. There's a charge of EUR 18 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 3:00 PM - 1:00 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, Gourmet Bar offers international cuisine. Nearby restaurants include IKI (3-min walk), Ringsmuth (5-min walk), and Lendl (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Wien (4-min drive) is nearby.
  • Novotel Wien Hauptbahnhof has a spa and a fitness center.
9.0.Superb.
  • 10.0.Exceptional

    Good location Nice staff mostly Moderate heating at upper floors

    2 night family trip, Dec 11, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    A newer hotel with great proximity to the train station. Very friendly staff ready to assist with any needs.

    Jim, 4 night romance trip, Nov 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Play room, the bartender was really nice and the receptionist was helpful

    Blessy, 1 night family trip, Nov 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Hotel

    Fantastic hotel, conveniently located, great service, great rooms and excellent spa.

    Alfonso, 1 night family trip, Nov 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great hotel with excellent service, clean rooms and very comfortable. I would stay here next time.

    Alfonso, 1 night family trip, Nov 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good place for family

    The kids play area next to the dining room was fabulous. The kids could play while we waited for dinner and breakfast, which made mealtimes at the end of our trip smooth. Rooms were comfortable but not huge. The first night they did not have connecting rooms for us (4 kids under 6) so my husband and I had to split up to be with the kids, which was disappointing. They didn't receive that request with our reservation for connecting rooms, but did move one room the following night to be connected. Although the employees were very kind, I was surpassed that there was no offer of anything, even a small food voucher for the mistake. Even so, we had a good stay at the end of our trip.

    Kristin, 2 night family trip, Oct 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Location very close to the train station is quite a convenience. Hotel is beautiful, service is great, lots of extra facilities like a wonderful restaurant.

    1 night romance trip, Sep 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent

    Very nice hotel. Great location next to the Hauptbahnhof, good breakfast, friendly staff, very clean and modern.

    Thomas, 1 night trip, Sep 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Found staff very willing to give advise on local restaurants and guided us on visiting Shonbrunn palace. Didn't take time to avail ourselves of hotels amenities

    2 night family trip, Sep 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The atmosphere was nice and friendly. The breakfast was ok

    2 night trip, Sep 13, 2019

    Verified Expedia guest review

See all 562 reviews