Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Vienna, Vienna (state), Austria
1 room, 2 adults

Novotel Wien Hauptbahnhof

4-star4 stars
Canettistrasse 6, Vienna, 1100, Austria

4-star hotel with full-service spa, connected to a shopping center, near Belvedere
  • Free WiFi
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Restrictions related to your trip

Austria may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Superb location relative to Belvedere palace and Central train station. restaurant was…Jan 12, 2020
  • Great location easy access to metro lines good breakfast friendly staff Dec 27, 2019

Novotel Wien Hauptbahnhof

from $102
  • Standard Room, 1 Double Bed (Standard)
  • Standard Room, 1 Double Bed (Standard)
  • Family Room, 1 Double Bed (Executive)
  • Business Room, 1 Double Bed (Executive)

What’s around Novotel Wien Hauptbahnhof

Landmarks

  • In Favoriten
  • Belvedere - 10 min walk
  • Naschmarkt - 26 min walk
  • Vienna State Opera - 27 min walk
  • Albertina - 30 min walk
  • Spanish Riding School - 33 min walk
  • Stephansplatz - 34 min walk
  • St. Stephen's Cathedral - 35 min walk

Getting around

  • Vienna Intl. Airport (VIE) - 14 min drive
  • Vienna Central Station - 4 min walk
  • Wien Mitte Station - 4 min drive
  • Vienna Meidling Station - 6 min drive
  • Quartier Belvedere S-Bahn - 4 min walk
  • Sudtiroler Place S-Bahn - 5 min walk
  • Sudtiroler Place U-Bahn - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 19 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Austria may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Self parking * on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Playground on site
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 9989
  • Conference space size (meters) - 928
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Polish
  • Russian
  • Serbian
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

Dining

Gourmet Bar - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Novotel Wien Hauptbahnhof’s small print

Also known as

  • Novotel Wien Hauptbahnhof Hotel Vienna
  • Novotel Wien Hauptbahnhof Hotel
  • Novotel Wien Hauptbahnhof Vienna
  • Novotel Wien Hauptbahnhof
  • Novotel Wien Hauptbahnhof Hotel
  • Novotel Wien Hauptbahnhof Vienna
  • Novotel Wien Hauptbahnhof Hotel Vienna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

The property affirms that it adheres to the SGS (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Optional extras

Self parking costs EUR 25 per night

Buffet breakfast is offered for an extra charge of EUR 21 per person (approximately)

Pets are allowed for an extra charge of EUR 18 per pet, per day

Service animals exempt from fees

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Wien Hauptbahnhof

  • Does Novotel Wien Hauptbahnhof offer free cancellation for a full refund?
    Yes, Novotel Wien Hauptbahnhof does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Wien Hauptbahnhof?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Wien Hauptbahnhof?
    Yes. Self parking costs EUR 25 per night.
  • Are pets allowed at Novotel Wien Hauptbahnhof?
    Yes, pets are welcome. There's a charge of EUR 18 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Novotel Wien Hauptbahnhof?
    You can check in starting at 3:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Novotel Wien Hauptbahnhof?
    Yes, Gourmet Bar offers international cuisine. Nearby restaurants include IKI (3-min walk), Ringsmuth (5-min walk), and Lendl (5-min walk).
  • Is airport shuttle service offered by Novotel Wien Hauptbahnhof?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at Novotel Wien Hauptbahnhof?
    No, this hotel doesn't have a casino, but Casino Wien (4-min drive) is nearby.

Recent reviews

Superb 9.0 From 781 reviews

Exceptional 10.0
Good location Nice staff mostly Moderate heating at upper floors
us2 night family trip
Exceptional 10.0
Great Hotel
Fantastic hotel, conveniently located, great service, great rooms and excellent spa.
Alfonso, us1 night family trip
Exceptional 10.0
Play room, the bartender was really nice and the receptionist was helpful
Blessy, us1 night family trip
Exceptional 10.0
A newer hotel with great proximity to the train station. Very friendly staff ready to assist with any needs.
Jim, us4 night romance trip
Exceptional 10.0
Great hotel with excellent service, clean rooms and very comfortable. I would stay here next time.
Alfonso, us1 night family trip
Exceptional 10.0
Good place for family
The kids play area next to the dining room was fabulous. The kids could play while we waited for dinner and breakfast, which made mealtimes at the end of our trip smooth. Rooms were comfortable but not huge. The first night they did not have connecting rooms for us (4 kids under 6) so my husband and I had to split up to be with the kids, which was disappointing. They didn't receive that request with our reservation for connecting rooms, but did move one room the following night to be connected. Although the employees were very kind, I was surpassed that there was no offer of anything, even a small food voucher for the mistake. Even so, we had a good stay at the end of our trip.
Kristin, us2 night family trip
Exceptional 10.0
Excellent
Very nice hotel. Great location next to the Hauptbahnhof, good breakfast, friendly staff, very clean and modern.
Thomas, us1 night trip
Exceptional 10.0
Location very close to the train station is quite a convenience. Hotel is beautiful, service is great, lots of extra facilities like a wonderful restaurant.
us1 night romance trip
Very Good 8.0
Found staff very willing to give advise on local restaurants and guided us on visiting Shonbrunn palace. Didn't take time to avail ourselves of hotels amenities
us2 night family trip
Exceptional 10.0
Great hotel and location
Very convenient to the metro line. Literally 2-3 stops from city center. Clean and comfortable. Didn't try the breakfast or dinner but it looked good.
us4 night business trip

Novotel Wien Hauptbahnhof