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Hotel Emma

3.0 star property
3-star hotel in Östersund

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Hotel Emma

Photo gallery for Hotel Emma

View from room
Fridge, coffee/tea maker
Shower, hair dryer, towels
Exterior
Double Room

Overview of Hotel Emma

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Free breakfast
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Laundry facilities
  • Non-smoking
Map
Prästg. 31, Östersund, Jämtland, 83131
Main amenities
  • Daily housekeeping
  • Room service
  • Business centre
  • Terrace
  • Coffee/tea in a common area
  • Front desk safe
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Bike hire
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Terrace

Room options

View all photos for Single Room

Single Room

Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room

View from room

Family Room

  • 20 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

About this area

Getting around

  • Ostersund (OSD-Are) - 12 min drive
  • Östersund Västra Station - 4 min walk
  • Östersund Central Station - 11 min walk
  • Brunflo Station - 17 min drive

Restaurants

  • Jazzköket - 3 min walk
  • Vezzo Östersund - 2 min walk
  • La Fabbrica Del Gusto - 2 min walk
  • Bastard Burgers - 1 min walk
  • Brödernas - 1 min walk
Map

About this property

Hotel Emma

When visiting Östersund, Hotel Emma is a great choice to consider. Free perks include buffet breakfast daily and WiFi.

Languages

English, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Friday (6 AM - 9:00 PM) and Saturday - Sunday (7:30 AM - 5:00 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests arriving outside front desk hours will receive a text message with key retrieval instructions.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Height restrictions apply for on-site parking
  • Off-site parking nearby (SEK 85 per day; booking required)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby health club
  • Skiing nearby

Working away

  • Business centre
  • Meeting room

Services

  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Lift
  • Handrails in stairwells

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Rollaway beds are available for SEK 225 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of SEK 200 per pet, per night

Parking

  • Parking is available nearby and costs SEK 85 per day
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Policies

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Emma Ostersund
Emma Ostersund
Hotel Emma Hotel
Hotel Emma Östersund
Hotel Emma Hotel Östersund

Frequently asked questions

Does Hotel Emma offer free cancellation for a full refund?
Yes, Hotel Emma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Emma?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Emma?
Yes, dogs are welcome. There's a charge of SEK 200 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
What are the check-in and check-out times at Hotel Emma?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Emma and nearby?
Have fun with nearby winter activities such as skiing. Hotel Emma also has access to a nearby health club.
What's the area around Hotel Emma like?
Hotel Emma is a short 4-minute walk from Östersund Västra Station and 4 minutes' walk from Ostersund Town Hall.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Would like elevator service to street level and electrical outlet in bathroom
Loisann, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great family accommodations!
Verified Expedia guest review

10/10 Exceptional

The staff was generous with their time and were very accommodating. They always tried to be helpful. I was able to borrow one of the hotels bicycles and it was extremely smooth and comfortable to ride. I had a wonderful time riding around the city and suburbs.
Richard, 1-night trip
Verified Expedia guest review

8/10 Very good

Lots of heart in quaint hotel
Super friendly and helpful staff. They put a lot of love in to the breakfast buffet - really great. The building itself is quite worn down.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Tasteful, central, quiet. Good breakfast. Will return.
AK, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Saulius, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved this place. Staff and breakfast were both notable. And the stay was overall very enjoyable.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very quaint and characterful traditional Swedish small hotel.
Alan, 1-night business trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

The property was listed as having free parking facilities. This was not the case, the only parking provided by the hotel was 85SEK per day. While this is not a lot of money, I would have preferred to know about it prior to deciding to book the hotel. Otherwise the hotel was great and the staff lovely.
2-night romance trip
Verified Expedia guest review