AYA Niseko

Photo gallery for AYA Niseko

Primary image
Indoor spa tub
Indoor spa tub
5 Bedrooms Penthouse C [Ski Resort View] | Terrace/patio
5 Bedrooms Penthouse B [Mountain View] | Terrace/patio

Overview of AYA Niseko

AYA Niseko

4.0 star property
Kutchan ski-in/ski-out hotel with ski storage and restaurant

9.0/10 Superb

145 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Refrigerator
  • 24/7 front desk
  • Meeting Facilities
Map
1-4-4-5 Niseko Hirafu, Kutchan, Hokkaido, 044-0080
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants
  • Hot springs
  • Ski storage
  • Skiing lessons
  • Fitness centre
  • Sauna
  • Spa services
  • Business centre
  • 24-hour front desk
  • Lobby fireplace
For families
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

Getting around

  • Kutchan Station - 9 min drive
  • Niseko Station - 10 min drive

Restaurants

  • Wabi Sabi - 3 min walk
  • Tozanken - 3 min walk
  • Kabuki - 4 min walk
  • Bang Bang - 4 min walk
  • Tuk Tuk - 4 min walk

About this property

AYA Niseko

4-star hotel in the mountains
Take advantage of an indoor mineral hot spring (onsen), dry cleaning/laundry services and a fireplace in the lobby at AYA Niseko. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, downhill skiing and a ski shuttle. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Ginger Restaurant, the on-site restaurant. Enjoy the gym, as well as activities such as snowboarding. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks include:
  • Free self-parking
  • Hot springs on site, a front desk safe and a porter/bellboy
  • A 24-hour front desk, multilingual staff and a lift
  • Guest reviews give top marks for the first-rate property condition
Room features
All 79 rooms include amenities, such as complimentary wireless Internet access, safes and soundproofing.
Extra amenities include:
  • Bathrooms with showers and toilets with electronic bidets
  • 40-inch flat-screen TVs with satellite channels
  • Fridges, electric kettles and daily housekeeping

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 79 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 13
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Meals are not included in the Breakfast rates for children included in the reservation. An additional fee of JPY 880 for breakfast is charged and must be booked 48 hours prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 13

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Water dispenser

What to do

  • Hot springs
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Fishing nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness centre
  • Spa services
  • Sauna

Accessibility

  • Lift

Languages

  • English
  • Japanese

Ski

  • Ski-in/ski-out access
  • Downhill skiing
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Ski hire shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Extra futon (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Dining

Ginger Restaurant – On-site restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 March to 30 November:
  • Dining venue

Children & extra beds

  • Cots/infant beds are available for JPY 3000 per night
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

AYA Niseko Hotel Kutchan-cho, Abuta-gun
AYA Niseko Hotel Kutchan
AYA Niseko Kutchan-cho, Abuta-gun
AYA Niseko Kutchan
AYA Niseko Aparthotel Kutchan
AYA Niseko Aparthotel
AYA Niseko Hotel
AYA Niseko Kutchan
AYA Niseko Hotel Kutchan

Frequently asked questions

Does AYA Niseko offer free cancellation for a full refund?
Yes, AYA Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at AYA Niseko?
As of 6 Oct 2022, prices found for a 1-night stay for 2 adults at AYA Niseko on 11 Oct 2022 start from $125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at AYA Niseko?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AYA Niseko?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AYA Niseko?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at AYA Niseko?
You can check in from 3 PM - midnight. Check-out time is 10 AM.
What is there to do at AYA Niseko and nearby?
Have fun with on-site winter activities such as downhill skiing and snowboarding. Additional recreation on-site includes hot springs. Enjoy amenities such as a sauna and a fitness centre.
Are there restaurants at or near AYA Niseko?
Yes, there's an on-site restaurant, Ginger Restaurant. Nearby restaurants include Kabuki (4-min walk), Bang Bang (4-min walk) and Tuk Tuk (4-min walk).
What's the area around AYA Niseko like?
AYA Niseko is a short 1-minute walk from Niseko Mountain Resort Grand Hirafu and 3 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Martin, 3-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best ski hotels at which I have stayed. Ski valet is awesome. Beds were great. Showers were great. Kitchen was well stocked. Location is perfect.
5-night family trip
Verified Hotels.com guest review

8/10 Very good

Henrik, 3-night trip
Verified Hotels.com guest review

6/10 Good

Randall, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Property was really good but staff was very inflexible with room stay and late checkout even though the hotel was at 10% capacity. It was sad that this was the case as it was a really nice place.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything was excellent besides the fact that Front Desk was a bit inflexible when giving us a late check out of an hour and half later than the specified time. They did give us the extension but staff was not particularly friendly.
Edna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ting yan Hiromi, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We all love this place !! Friendly staff , great place , very clean and neat !
Jenny, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

We loved everything about this property, we did not want to leave.
7-night family trip
Verified Wotif guest review

10/10 Exceptional

Beautiful property. Conveniently next to a lift. Would stay again
4-night trip
Verified Expedia guest review