Guests
All properties in Kutchan, Hokkaido Prefecture, Japan

AYA Niseko

4-star ski-in/ski-out hotel with ski storage, near Niseko Mountain Resort Grand Hirafu

  • Free WiFi and free parking
From
$169

Image gallery

  • 5 Bedrooms Penthouse B [Mountain View] - Terrace/Patio
  • 5 Bedrooms Penthouse B [Mountain View] - Terrace/Patio
  • Indoor Spa Tub
  • Indoor Spa Tub
  • 5 Bedrooms Penthouse B [Mountain View] - Terrace/Patio
5 Bedrooms Penthouse B [Mountain View] - Terrace/Patio. Image 1 of 186
1 / 1865 Bedrooms Penthouse B [Mountain View] - Terrace/Patio
195-1, Aza Yamada, Kutchan, 044-0081, Hokkaido, Japan
9.2.Superb.
  • Beautiful property. Conveniently next to a lift. Would stay again

    Feb 6, 2020

  • Absolutely the best experience we’ve had in years! Awesome location! Beautiful hotel and…

    Mar 29, 2019

See all 86 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Quiet
Dining options

The following facilities are closed seasonally each year. They will be closed from March 29 to November 30:
  • Dining venue
    • Free parking
    • Free WiFi
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 79 smoke-free guestrooms
    • Daily housekeeping
    • Ski-in/ski-out access
    • Restaurant
    • Hot springs
    • Ski storage

    For families

    • Refrigerator
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • Lake Hangetsu Nature Park - 4 mi / 6.5 km
    • Niseko Annupuri International Ski Area - 7.5 mi / 12.1 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Apartment (1.5 Bed Room)
    • 2 Bedrooms Apartment A [Forest View]
    • 2 Bedrooms Apartment B [Mountain View]
    • 3 Bedrooms Apartment [Mountain View]
    • 4 Bedrooms Residence [Ski Resort View]
    • 5 Bedrooms Residence [Ski Resort View]
    • Penthouse, 5 Bedrooms, Mountain View
    • 5 Bedrooms Penthouse B [Mountain View]
    • 5 Bedrooms Penthouse C [Ski Resort View]
    • Studio
    • Double or Twin Room, 1 King Bed (Inward facing window)
    • 2 Bedrooms Apartment B [Ski Resort View]
    • 3 Bedrooms Apartment [Ski Resort View]
    • 1.5 Bedroom for 1 person, Non Smoking
    • Studio for 1 person, Non Smoking
    • Double or Twin Room, 1 King Bed, Non Smoking (Inward facing window)

    What’s around

    Landmarks

    • Lake Hangetsu Nature Park - 4 mi / 6.5 km
    • Niseko Annupuri International Ski Area - 7.5 mi / 12.1 km

    Getting around

    • Kutchan Station - 9 min drive
    • Niseko Station - 10 min drive
    map
    See on map
    195-1, Aza Yamada, Kutchan, 044-0081, Hokkaido, Japan

    At a glance

    Hotel size

    • This hotel has 79 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is 10 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Meals are not included in the Breakfast rates for children included in the reservation. An additional fee of JPY 880 for breakfast is charged and must be booked 48 hours prior to arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 13

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Onsite parking limited

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Restaurant
    • Water dispenser

    Things to do

    • Ski lessons on site
    • Downhill skiing on site
    • Snowboarding on site
    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Rafting nearby
    • Ski equipment rental shops nearby
    • Snowmobiling nearby
    • Snowshoeing nearby

    Working away

    • Business center
    • Number of meeting rooms - 1
    • Conference space

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2016
    • Elevator
    • Safe-deposit box at front desk
    • Fireplace in lobby

    Languages Spoken

    • English
    • Japanese

    In the room

    Home comforts

    • Coffee/tea maker

    Sleep well

    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch flat-screen TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Spa

    Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

    Dining

    Ginger Restaurant - Onsite restaurant.

    Recreation

    On Site

    • Fitness facilities
    • Sauna
    • Ski lessons on site
    • Downhill skiing on site
    • Snowboarding on site

    Nearby

    • Hiking/biking trails nearby
    • Kayaking nearby
    • Mountain biking nearby
    • Rafting nearby
    • Ski equipment rental shops nearby
    • Snowmobiling nearby
    • Snowshoeing nearby

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Cribs/infant beds are available for JPY 3000 per night
    • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

    Pool, spa, and gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    Also known as

    • AYA Niseko Hotel Kutchan-cho, Abuta-gun
    • AYA Niseko Hotel
    • AYA Niseko Kutchan
    • AYA Niseko Hotel Kutchan
    • AYA Niseko Hotel Kutchan
    • AYA Niseko Kutchan-cho, Abuta-gun
    • AYA Niseko Kutchan
    • AYA Niseko Aparthotel Kutchan
    • AYA Niseko Aparthotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, AYA Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Parking spots may be limited.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - midnight. Check-out time is 10 AM.
    • Yes, there's an onsite restaurant, Ginger Restaurant. Nearby restaurants include Kabuki (3-min walk), Yosaku (3-min walk), and Bang Bang (4-min walk).
    • Have fun with onsite winter activities like downhill skiing and snowboarding. Additional recreation onsite includes hot springs. Enjoy amenities like a sauna and a fitness center.
    9.2.Superb.
    • 10.0.Exceptional

      We (3 ppl) stayed here for 4 nights. Everything is beyond expectation. This is the first hotel that the sample picture on Expedia did not do the room justice. It is HUGE. Almost all staff speaks English and were very helpful. The lift chair is 3 min away and you can really ski all the way to the hotel door. Will definitely stay here again next time I visit Niseko.

      4 night trip with friends, Mar 3, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Totally enjoyed our stay at AYA. Very clean, staff very friendly. Highly recommended.

      Glenn, 5 night trip with friends, Mar 3, 2019

      Verified Hotels.com guest review

    • 8.0.Very Good

      The Staff was very helpful, the property is in a great location and very clean.

      9 night family trip, Feb 22, 2019

      Verified Expedia guest review

    • 6.0.Good

      Great location, decent design, but overall poor

      Design of the units are great, and location is excellent, but the sheets, pillows, and towels are incredibly cheap, the unit itself was not in good condition (seems to be a leak in the ceiling above the bed, peeling veneer in places, stained chair, etc.), and cleaning service is not regular or of premium class as-is in a normal hotel of this level. Having just come from multiple incredibly nice stays at The Peninsula in Tokyo, The Ritz in Osaka, and a boutique hotel in Kyoto where the cost of the rooms was less but the service, amenities, and room conditions were far superior, it's hard to have a favorable impression of the Aya. Without the location, this hotel is nothing special.

      3 night romance trip, Jan 27, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Property was really good but staff was very inflexible with room stay and late checkout even though the hotel was at 10% capacity. It was sad that this was the case as it was a really nice place.

      6 night family trip, Mar 12, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Everything was excellent besides the fact that Front Desk was a bit inflexible when giving us a late check out of an hour and half later than the specified time. They did give us the extension but staff was not particularly friendly.

      Edna, 3 night family trip, Feb 27, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      We all love this place !! Friendly staff , great place , very clean and neat !

      Jenny, 4 night trip with friends, Feb 8, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      We loved everything about this property, we did not want to leave.

      7 night family trip, Feb 1, 2020

      Verified Wotif guest review

    • 6.0.Good

      My friends and I go to this hotel every year during ski season. I have been stayed in this hotel for past consecutive four years. This is my first time to drop comment because I have to do it this time. I do like this hotel in terms of location and property condition. Service is overall good. EXCEPT.... the hot spring spa... that's getting worse, worse and worse every year. The first time of the case was that my wife/friend was enjoying hot spring but suddenly two female wearing swimming suit going into the hot spring. My wife told them it's not allowed in Japan hot spring but they insisted and my wife had no choice to leave and told the hotel staff. The recent cases were really shock - one female was bringing her mobile phone inside the hot spring (remember that all other female were wearing nothing) and keeping to watch her mobile; one girl was wearing underwear going into the hot spring. This time... my wife had no choice to report the cases to hotel staff. What the staff response was they had put the user's guide inside the hot spring and they could do nothing if their guests didn't follow to do. I don't agree with that. Actually, who will see the user's guide (a small piece of paper) in case if it's noticeable before using the hot spring!!! I have stayed over 50 different hot spring hotels in Japan and most of the hotels will give me the hot spring guide during check-in so that I can be reminded about this. So AYA must bear a lot of responsibility about aforementioned.

      3 night family trip, Jan 12, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Fantastic stay with excellent customer service. Rooms could use a mirror though! Besides the one in the bathroom

      2 night romance trip, Dec 7, 2019

      Verified Expedia guest review

    See all 86 reviews