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1 room, 2 adults

Vienna Prestige Apartments - Graben, by Welcome2Vienna, Vienna

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
Graben 28, Vienna, 1010, Austria

Luxury apartment with kitchen, near St. Stephen's Cathedral
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • The location is absolutely amazing ! I had arranged for the representative to meet us at…Nov 4, 2019
  • Didn't look like the pictures at all. In pretty poor shape. Could really use some…Apr 22, 2019

Vienna Prestige Apartments - Graben, by Welcome2Vienna, Vienna

from $105
  • Suite (Opal 17, Cleaning Fee Included)
  • Suite (Quartz 15c, Cleaning Fee Included)

What’s around Vienna Prestige Apartments - Graben, by Welcome2Vienna, Vienna

Landmarks

  • In Innere Stadt
  • St. Stephen's Cathedral - 3 min walk
  • Spanish Riding School - 4 min walk
  • Hofburg Imperial Palace - 8 min walk
  • Vienna State Opera - 10 min walk
  • Naschmarkt - 16 min walk
  • Belvedere - 30 min walk
  • Wiener Stadthalle - 39 min walk

Getting around

  • Vienna (VIE-Vienna Intl.) - 24 min drive
  • Wien Mitte Station - 16 min walk
  • Vienna Praterstern Station - 27 min walk
  • Vienna Franz-Josefs-Station - 30 min walk
  • Stephansplatz U-Bahn - 4 min walk
  • Herrengasse U-Bahn - 5 min walk
  • Stubentor U-Bahn - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Size

  • 4 apartments

Check-in and check-out

  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM
There is no front desk at this property. If you are planning to arrive after 9 PM please contact the property at least 72 hours in advance using the information on the booking confirmation. Guests must contact this property at least 1 week in advance to make check-in arrangements. For more details, please contact the office using the information on the reservation confirmation received after booking.
Deposit is payable by credit card and is due on the day of booking the reservation. To complete the reservation process and obtain additional information, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English, French, German.

At the property

Services
  • Tours/ticket assistance
Languages Spoken
  • English
  • French
  • German

In the apartment

Home comforts
  • Espresso maker
  • Iron/ironing board
  • Washer/dryer
Things to enjoy
  • Separate dining area
  • Separate living room 1
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
More
  • Housekeeping - once per stay

Vienna Prestige Apartments - Graben, by Welcome2Vienna, Vienna’s small print

Also known as

  • Vienna Prestige Apartments Graben Apartment Vienna
  • Vienna Prestige Apartments Graben Apartment
  • Vienna Prestige Apartments Graben Vienna
  • Vienna Prestige Apartments - Graben, by Welcome2Vienna Vienna
  • Vienna Prestige Apartments - Graben, by Welcome2Vienna Apartment

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Breakage deposit: EUR 250.00 per stay

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.0 From 50 reviews

Good 6.0
Best for basic needs travelers.
Perhaps our negative review is due to our expectations of the property, but this is not a hotel. This is an apartment. We have stayed in other properties with apartment in the name, and they still operate like a hotel with a reception desk, common areas, and staff. We expected this to be similar. Instead, when we arrived and found ourselves at a loss where to check-in or even enter, we called the phone number for our reservation, and it was explained to us that we would be met with keys. He arrived about 15 minutes later, showed us the apartment and its features, answered our questions, and then let us get on with our day. As for the space itself, it's a bit awkward. The bedroom is tiny, and the bed must be pushed against one wall. This forces one person to either climb over the other to exit, or scoot down to the foot of the bed. The living room furniture is not terribly comfortable - the couch was very hard, and the chairs at the table were also uncomfortable. There is a small step from the kitchen to the foyer/washroom area, so when not paying attention, it's easy to trip. The only basic toiletry provided are a small bottle of shampoo (which was not replaced when empty) and small bars of soap. We found some condiments in the refridgerator, but were unsure how long they had been there. There was a washing maching, but no detergent - we had to buy it and then left it there. The area can't be beat, but this was not our style.
us4 night romance trip
Good 6.0
Great Location - With Drawbacks and a Safety Issue
The apartment was in a fantastic location (possibly the most central location available in Vienna), and was very clean. However, there were some issues... 1. SAFETY ISSUE: The apartment shares a hallway with an adjacent business office. The adjacent office staff usually deadlocks the shared outer door in the evening when they leave for the day. When this happens and anyone leaves the apartment with the keys (to allow them to get back in at street level), any guests who remain in the apartment without the keys are physically locked in since there is only one set of keys provided and the shared deadlocked door cannot be opened by just using the internal door handle. This happened to us. Fortunately, we did not have an emergency as there was no alternative means of escape. 2. COMFORT ISSUE: The bedroom is very small and the bed was extremely hard. The sofa was more comfortable. 3. COMFORT ISSUE: The advertised "air conditioning" is a heating-only system. It does not have cooling capability. That said, portable floor fans were provided. In summary, if you are willing to put up with these issues, you will not find a better location in Central Vienna.
Gary, us3 night romance trip
Exceptional 10.0
Perfect stay!
Exceptional location. Right in the heart of where you want to be in Vienna. Exceptional service. Thought I had left my make up in the room after checking out, which turned out I hadn't, but the manager was so pleasant and worked it out so that I could get back into the apartment to check.
Tina M, us3 night family trip
Exceptional 10.0
Amazing apartment in the heart of Vienna!
Loved the apartment and the location. The apartment was central to everything by foot and the sights that were further away, the train is just at the end of the block. Hermes, Chanel, Louis Vuitton, a block away. Restaurants and bars everywhere! Starbucks across the street! My only complaint, and it's a personal preference was that the mattress was very hard.
Kenneth, usRomance trip
Very Good 8.0
Location was perfect
Swarada, in3 night family trip

Vienna Prestige Apartments - Graben, by Welcome2Vienna, Vienna

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