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Lombok Astoria Hotel

Photo gallery for Lombok Astoria Hotel

Bar (on property)
Outdoor pool
Outdoor pool
Outdoor pool
Deluxe Room, 1 Queen Bed | Minibar, in-room safe, desk, rollaway beds

Overview of Lombok Astoria Hotel

Lombok Astoria Hotel

4.0 star property
4-star hotel in Mataram with spa and outdoor pool

9.0/10 Superb

53 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Bar
The price is €39
Price available on 09/12/2022
Map
Jl Jendral Sudirman 40 Rembiga, Mataram, Mataram, ID, 83239
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Lombok (LOP-Lombok Intl.) - 43 min drive

Restaurants

  • Taliwang H. Murad - 3 min drive
  • Melissa Bakery - 3 min drive
  • Redwood - 3 min drive
  • Aroma Restaurant Lombok - 3 min drive
  • Pizza Hut Mataram - 3 min drive

About this property

Lombok Astoria Hotel

Lombok Astoria Hotel is a great choice for a stay in Mataram. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel. Fellow travellers like the helpful staff and size.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 164 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs
  • 24-hour room service

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bajuri Wellness Centre.

Fees & policies

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 300000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Golden Tulip Mataram Lombok Hotel
Golden Tulip Lombok Hotel
Golden Tulip Mataram Lombok
Golden Tulip Lombok
Lombok Astoria Hotel Hotel
Lombok Astoria Hotel Mataram
Lombok Astoria Hotel Hotel Mataram

Frequently asked questions

Does Lombok Astoria Hotel offer free cancellation for a full refund?
Yes, Lombok Astoria Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lombok Astoria Hotel?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Lombok Astoria Hotel on 9 December 2022 start from €39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lombok Astoria Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Lombok Astoria Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Lombok Astoria Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Lombok Astoria Hotel?
Sorry, there's no on-site parking at Lombok Astoria Hotel.
What are the check-in and check-out times at Lombok Astoria Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Lombok Astoria Hotel and nearby?
Lombok Astoria Hotel has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Lombok Astoria Hotel?
Yes, there's an on-site restaurant, Malimbu Restaurant. Nearby restaurants include Omah Cobek (2.1 mi), Cim Smak (2.1 mi) and Begibung (2.2 mi).
What's the area around Lombok Astoria Hotel like?
Lombok Astoria Hotel is located a short 1-minute walk from Lesser Sunda Islands.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

9.3/10

Staff & service

8.3/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Jong, 3-night trip
Verified Expedia guest review

8/10 Very good

Narayanasamy, 16-night trip
Verified Orbitz guest review

10/10 Exceptional

Kkebersihan kamar,menu sarapan
2-night family trip
Verified Expedia guest review

10/10 Exceptional

nice, clean, pretty good size room with a beautiful view. Breakfast came with a lot of variety. If I visit Lombok again I would stay at the same hotel
Anita, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Alfie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with sumptuous breakfast
5-night business trip
Verified Hotels.com guest review

8/10 Very good

I like modern decor and building. Not fan of the big glass window inside the room. I told my daughter to stay from it. Big variety of breakfast food, but most food are cold and tasteless.
2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Good condition and spacious
Good condition of hotel and room. Spacious not cramped. Nice pool and spa.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night romance trip
Verified Hotels.com guest review

8/10 Very good

Good overall experience. Let down by mediocre food and room service.
Kevin, 4-night family trip
Verified Hotels.com guest review