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The Grand Hotel Nanaimo

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Property grounds
Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV
Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board
Club Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board
Club Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Overview of The Grand Hotel Nanaimo

The Grand Hotel Nanaimo

3.0 star property
3-star hotel in Nanaimo with restaurant and bar/lounge

8.0/10 Very good

576 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Fitness centre
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Wedding services
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Departure Bay Ferry Terminal - 13 min drive
  • Duke Point Ferry Terminal - 21 min drive

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 10 min drive
  • Nanaimo, BC (YCD) - 20 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 21.7 miles/35 km
  • Pender Harbour, BC (YPT-Pender Harbour Waterdrome) - 28.2 miles/45.3 km


  • Tim Hortons - 10 min walk
  • McDonald's - 3 min walk
  • Smokin' George's BBQ - 15 min walk
  • Bodhi's Artisan Bakery - 16 min walk
  • Wendy's - 3 min drive

About this property

The Grand Hotel Nanaimo

The Grand Hotel Nanaimo puts you 4.6 mi (7.4 km) from Departure Bay Ferry Terminal. Guests can visit the fitness centre for a workout or grab a bite to eat at Grand Cru Restaurant, which serves lunch and dinner. A bar/lounge and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers like the convenient parking and helpful staff.


Arabic, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms


  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • A credit card must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag or hen parties

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Banquet hall


  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Handrails in stairwells


  • Arabic
  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Hairdryer

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Microwave


  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Grand Cru Restaurant – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar – On-site bar. Open selected days.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.</p>

Also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

Frequently asked questions

Does The Grand Hotel Nanaimo offer free cancellation for a full refund?
Yes, The Grand Hotel Nanaimo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Grand Hotel Nanaimo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Grand Hotel Nanaimo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Grand Hotel Nanaimo?
Yes, there's free self parking.
What are the check-in and check-out times at The Grand Hotel Nanaimo?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at The Grand Hotel Nanaimo and nearby?
The Grand Hotel Nanaimo has a fitness centre and a garden.
Are there restaurants at or near The Grand Hotel Nanaimo?
Yes, there's an on-site restaurant, Grand Cru Restaurant.
What's the area around The Grand Hotel Nanaimo like?
The Grand Hotel Nanaimo is located a short 4-minute walk from Long Lake. Travellers give top marks for the hotel's prime location.



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

Thomas, 1-night family trip
Verified guest review

10/10 Exceptional

Thomas, 1-night business trip
Verified guest review

8/10 Very good

Good place to stay
I have stayed at this hotel several times over the past few years. It is always very clean and the staff are friendly and helpful.
Susanne, 1-night trip
Verified guest review

10/10 Exceptional

CLIFFORD, 1-night trip
Verified guest review

10/10 Exceptional

Martin, 1-night trip
Verified guest review

10/10 Exceptional

Mary Lou, 1-night trip
Verified Expedia guest review

6/10 Good

Comfortable stay
Made rge reservation because they have a good restaurant onsite but to our disappointment it was not open.
Debby-Ann, 1-night trip
Verified guest review

8/10 Very good

Units were big and clean, coffee was good. Location was great for our needs.
Verified Expedia guest review

10/10 Exceptional

Al, 1-night trip
Verified Expedia guest review

8/10 Very good

Great location. Most staff are very friendly. After no room service on a Sunday I knew we would need it on Monday, the midpoint of our four-day stay. The staff person handling the request made it seem like I was forcing her to do us a very stiff favour. I don't get it. Anyway room was cleaned on Monday and Tuesday, which makes the stay worthwhile. I don't book into a hotel to do chores, usually.
Verified Expedia guest review