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Crown Hotel

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View from property
Deluxe Room | Desk, laptop workspace, free WiFi
Deluxe Room | View from room
Superior Twin Room, 2 Bedrooms, Smoking, Garden View | Desk, laptop workspace, free WiFi

Overview of Crown Hotel

Crown Hotel

2.5 star property
Hot springs hotel with full-service spa, connected to a shopping centre, near Mataram Mall

6.4/10 Good

5 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Spa
Jl. Maktal no. 8, Cakranegara, Mataram, Lombok, 83231

Room options

About this area

What's nearby

  • In a state park

Getting around

  • Lombok (LOP-Lombok Intl.) - 42 min drive
  • Airport drop-off service


  • Melissa Bakery - 3 min walk
  • Redwood - 3 min walk
  • Sea food Ikan Barak 99 - 5 min walk
  • Aroma Restaurant Lombok - 5 min walk
  • Begibung - 6 min walk

About this property

Crown Hotel

Crown Hotel offers airport drop-off service (available 24 hours). You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. Other highlights include a snack bar/deli, a terrace and a garden. Fellow travellers like the helpful staff and central location.


English, Indonesian

At a glance

Hotel size

  • 18 rooms


  • Check-in time from 11:30 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is 2:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15


  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site


  • Airport drop-off on request (available 24 hours a day)*

Other information

  • Clothing optional (nudity permitted in public areas)

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Full-service spa
  • Massage/treatment rooms


  • Accessible bathroom (select rooms)
  • Wheelchair-accessible parking


  • English
  • Indonesian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker

What to enjoy

  • Balcony
  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Fridge
  • Free bottled water


  • Daily housekeeping

Special features


Bridal salon and spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Spa fee: IDR 200000 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 225000 per vehicle
  • Spa access is available for an extra charge of IDR 200000 per day
  • Laundry facilities are available for an extra charge of IDR 25000 per day

Pool, spa, & gym (if applicable)

  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation


Clothing is optional at this property.

This property does not have lifts.

This property accepts credit cards.

Also known as

Crown Hotel Mataram
Crown Mataram
Crown Hotel Hotel
Crown Hotel Mataram
Crown Hotel Hotel Mataram

Frequently asked questions

Does Crown Hotel offer free cancellation for a full refund?
Yes, Crown Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Crown Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crown Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crown Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is IDR 225000 per vehicle.
What are the check-in and check-out times at Crown Hotel?
You can check in from 11:30 PM - midnight. Check-out time is 2:00 PM. Express check-in and check-out are available.
What is there to do at Crown Hotel and nearby?
Crown Hotel has a spa and a garden.
Are there restaurants at or near Crown Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Sea food Ikan Barak 99 (5-min walk), Aroma Restaurant Lombok (5-min walk) and Begibung (6-min walk).
Does Crown Hotel have any outdoor private spaces?
Yes, every room features a balcony and a garden.
What's the area around Crown Hotel like?
Crown Hotel is in the heart of Mataram, a short 1-minute walk from Lesser Sunda Islands and 4 minutes' walk from Mataram Mall. Travellers say that the area is central and good for shopping.

Overall score and ratings






Staff & service


Property conditions & facilities

6/10 Good

Good location to get easy access for food & shops
Suitable to stay for vacation as the location of the hotel is in the city centre
Govindarajan, 4-night trip
Verified Expedia guest review

8/10 Very good

Central location, average rooms
The rooms are nothing special. The included breakfast is Nasi goreng delivered to the room with sweet tea. Not a three star in my opinion.
Verified guest review

8/10 Very good

Easily accessible with good ambience, walking distance to highlights of the town.
Verified guest review

2/10 Poor

Verified guest review

8/10 Very good

Verified guest review