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Hotel Grand Voyage

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Lobby
Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace
Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace
Deluxe Double Room | Minibar, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Living area | LCD TV

Overview of Hotel Grand Voyage

Hotel Grand Voyage

4.0 star property
Almaly District ski hotel with ski shuttle and restaurant

8.4/10 Very good

22 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Internet access
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bar
Map
ul.Kurmangazy 93/1, (corner of ul. Seyfulina), Almaty, 050000

Room options

About this area

What's nearby

  • In Almaly District

Getting around

  • Almaty (ALA-Almaty Intl.) - 37 min drive
  • Almaty Station - 17 min drive
  • Almaly - 22 min walk
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

Restaurants

  • Veranda - 3 min walk
  • Dar - 5 min walk
  • Plyushkin - 8 min walk
  • Dastarkhan - 8 min walk
  • Dedas Puri - 8 min walk

About this property

Hotel Grand Voyage

Featuring a ski shuttle, Hotel Grand Voyage is a great choice for your ski holiday in Almaty. Guests looking for a bite to eat can take in the restaurant, and the bar/lounge is a nice spot to enjoy après-ski drinks. Fellow travellers like the helpful staff.

Languages

English, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 64 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Ski shuttle*

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Children's games

What to do

  • Private winery tours
  • Access to nearby indoor pool
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre (581 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 9 holes of golf

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways

Languages

  • English
  • Russian

Ski

  • Ski shuttle (surcharge)

Room amenities

Be entertained

  • 80-cm LCD TV

Home comfort

  • Air conditioning and heating
  • Minibar
  • Slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hydromassage shower head
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free wired Internet and WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • WiFi is available in guest rooms for an extra charge
  • Airport shuttle service is offered for an extra charge of KZT 5000 per vehicle (one-way)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for KZT 3000 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included in your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Hotel Grand Voyage Almaty
Hotel Grand Voyage
Grand Voyage Almaty
Hotel Grand Voyage Hotel
Hotel Grand Voyage Almaty
Hotel Grand Voyage Hotel Almaty

Frequently asked questions

Does Hotel Grand Voyage offer free cancellation for a full refund?
Yes, Hotel Grand Voyage does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Grand Voyage?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Grand Voyage?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Grand Voyage?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Hotel Grand Voyage?
Yes, an airport shuttle is available. The charge is KZT 5000 per vehicle one-way.
What are the check-in and check-out times at Hotel Grand Voyage?
You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in is available.
Is there an on-site casino at Hotel Grand Voyage?
No, this hotel doesn't have a casino, but Casino Zodiak (17-min drive) is nearby.
What is there to do at Hotel Grand Voyage and nearby?
Have fun with nearby activities such as cycling and hiking. Hotel Grand Voyage also has access to a nearby indoor pool.
Are there restaurants at or near Hotel Grand Voyage?
Yes, there's an on-site restaurant. Nearby restaurants include Veranda (3-min walk), Dar (5-min walk) and Plyushkin (8-min walk).
What's the area around Hotel Grand Voyage like?
Hotel Grand Voyage is in Almaly District, a short 17-minute walk from Almaty Central Stadium and 14 minutes' walk from Lermontov Russian Drama Theatre.

Reviews

8.4

Very good

9.1/10

Cleanliness

8.9/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Mehran
The staff were very friendly.
Mehran, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place at a competitive price.
1-night trip
Verified Hotels.com guest review

8/10 Very good

One night in April
Great staff and clean modern room. Help with taxi and restaurant
Aussy Steve, 1-night trip
Verified Expedia guest review

8/10 Very good

Recommended
This is a good hotel on the whole. The room was very clean and kept that way and the hotel staff were friendly and attentive to our needs. A few small things that could have improved our stay: the food at breakfast wasn't great, the wifi kept cutting out (though it is apparently more reliable in the 'business centre') and our room was too warm without the air conditioning on – but the air conditioning was quite noisy. There's also a very strange set up in the breakfast room – a colossal sound system and huge screens showing a low-quality news channel (!) – which didn't exactly make us feel relaxed.
9-night romance trip
Verified Hotels.com guest review

6/10 Good

No suites available.
Safe was not working, shower was broken, hairdryer was very poor.
Verified Expedia guest review

6/10 Good

not great area, no restaurant nor bar open
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

8/10 Very good

Convenient and clean hotel, value for money
The hotel is clean, new, they gave me lovely room with nice view, value for money, staff is extremely helpful and welcoming
Verified Hotels.com guest review

10/10 Exceptional

Very good hotel
comfortable room, friendly staff, convenient location
Verified Hotels.com guest review

10/10 Exceptional

Best choice for that price!
Hotel staff is friendly, very clean and comfortable room.
Verified Hotels.com guest review