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Sangay Spa Hotel

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Front of property
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Overview of Sangay Spa Hotel

VIP Access

Sangay Spa Hotel

3.5 star property
Family-friendly hotel in Baños de Agua Santa with spa and outdoor pool

8.4/10 Very Good

128 verified guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $111
Price available on 4/17/2023
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 170 min drive


  • El Mundo De Las Frutas - 8 min walk
  • Hamburguesas Gourmet Hickory - 5 min walk
  • Mocambo Rock And Roll - 8 min walk
  • Cafe Good - 5 min walk
  • Cherusker Cervecerìa Artesanal Alemana - 8 min walk

About this property

Sangay Spa Hotel

When visiting Baños de Agua Santa, Sangay Spa Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, hydrotherapy, or reflexology. Other highlights include an outdoor pool, a poolside bar, and a 24-hour health club. Fellow travelers like the helpful staff and breakfast.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 66 rooms


  • Check-in time from 3:00 PM - 11:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)
  • Babysitting*


  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Racquetball/squash

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking


  • English
  • Spanish

Room amenities

Be entertained

  • Television

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.


Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Children & extra beds

  • Babysitting is available for an extra charge


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


<p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site. </p><p>This property accepts credit cards and cash.</p>

Also known as

Sangay Spa
Sangay Spa Banos
Sangay Spa Hotel
Sangay Spa Hotel Banos
Sangay Hotel Banos
Sangay Hotel Banos Agua Santa
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa
Sangay Spa
Sangay Spa Hotel Hotel
Sangay Spa Hotel Hotel
Sangay Spa Hotel Baños de Agua Santa
Sangay Spa Hotel Hotel Baños de Agua Santa

Frequently asked questions

Does Sangay Spa Hotel offer free cancellation for a full refund?
Yes, Sangay Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sangay Spa Hotel?
As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Sangay Spa Hotel on Apr 17, 2023 start from $111, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sangay Spa Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sangay Spa Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sangay Spa Hotel?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Sangay Spa Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Sangay Spa Hotel?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Sangay Spa Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sangay Spa Hotel also has a 24-hour health club and a sauna, as well as a garden.
Are there restaurants at or near Sangay Spa Hotel?
Yes, there's an onsite restaurant.
What's the area around Sangay Spa Hotel like?
Sangay Spa Hotel is a short 6-minute walk from Church of the Virgin of the Holy Water and 6 minutes' walk from Sebastian Acosta Park. Travelers say this hotel is in a good location.



Very Good




Staff & service




Property conditions & facilities




10/10 Exceptional

michal, 1-night trip
Verified guest review

10/10 Exceptional

Gavin, 1-night trip
Verified guest review

8/10 Very Good

Overall great, would stay again!
Hotel was fantastic, very nice and accommodating staff. Room was nice, comfortable, and clean. Even had a view of the waterfall! We did have an issue with the spa, which is unexpected considering the price compared to other massage/spa vendors in the area.
Paul, 1-night trip
Verified guest review

10/10 Exceptional

Súper comfy home away from home
Restful stay. Super recommended. Comfortable beds, awesome bathroom, clean facilities with covered jacuzzi, neat sauna and super kind staff. Would love to go back there if I visit baños again.
Maria Cristina, 1-night family trip
Verified guest review

10/10 Exceptional

I'll keep coming back here.
All in all this is a great place to stay. The service is great and the staff is nice and helpful. The place stays very clean although it sometimes smells like chemical cleaning products in the halls and the lobby. The restaurant next door is really good and the breakfast is decent. More gluten free options would be appreciated. Sometimes its kind of loud, but the rooms are nice and I always slept great here. The location next to the termas across the street is a big reason I'll keep coming back. Its nice to just walk over there.
kris, 3-night business trip
Verified guest review

8/10 Very Good

Beautiful property and amazing location! The price is quite reasonable. You get resort style amenities, breakfast with a view of the waterfall, nice updated rooms, and great pool/spa! Some things still needed improvement and remind you where you’re at - like the speed of food service, the hats in the spa, and lukewarm showers. But for the price and location it is quite nice!
David, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good hotel.
Vladimir, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful location and our rooms looked directly at the waterfall. Rooms were large and beds comfortable
Alecia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Aldo, 3-night trip
Verified guest review

10/10 Exceptional

I didn’t think there was such a lovely hotel in downtown Baños.
Romel, 1-night trip with friends
Verified Expedia guest review