Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Photo gallery for Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Primary image
Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers
3 outdoor pools, pool umbrellas, sun loungers

Overview of Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

4.5 star property
Upscale beachfront hotel with golf course, near Playa Mujeres Golf Club

8.2/10 Very Good

413 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $729
Price available on 5/26/2022
Map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400
Main amenities
  • 502 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Golf course
  • 9 restaurants and 2 beach bars
  • 3 poolside bars
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Free supervised childcare
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Playa Mujeres
  • Mujeres Beach - 1 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Punta Sam Ferry Terminal - 7 min drive
  • El Meco Archaeological Site - 9 min drive
  • Cancún Underwater Museum (Cancún) - 10 min drive
  • Ultramar Ferry Puerto Juárez - 13 min drive
  • Gran Puerto Pier - 22 min drive
  • Garrafon Natural Reef Park - 88 min drive
  • Isla Mujeres Ferry Terminal - 91 min drive
  • Norte Beach - 92 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

About this property

Dreams Playa Mujeres Golf & Spa Resort - All Inclusive

Putting you within 0.1 mi (0.1 km) from Mujeres Beach, Dreams Playa Mujeres Golf & Spa Resort - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Serving international cuisine, World Café is one of 9 restaurants and 2 beach bars. There are 3 poolside bars and a golf course, and rooms at this luxurious hotel get the details right with pillow menus and bathrobes. The pool and helpful staff get good marks from fellow travelers.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball
Offsite tours
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 502 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, uncovered onsite self parking
  • Free secured, uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 9 restaurants
  • 2 beach bars
  • 3 poolside bars
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's games

What to do

  • On a private beach
  • Beach volleyball
  • Basketball
  • Mini golf
  • Concerts/live shows
  • Karaoke
  • Pool table
  • Free bicycles nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • Golf driving range on site
  • 3 outdoor pools
  • Free water park
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 48-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Separate living room

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball
Offsite tours
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness

Entertainment

Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

Dreams Spa by Pevonia has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

World Café - This restaurant specializes in international cuisine.
Maris - This restaurant specializes in seafood. Open daily.
L’Etoile - This restaurant specializes in French cuisine. Open daily.
Tres Colores - This restaurant specializes in Mexican cuisine. Open daily.
Fusion Nikkei Cuisine - This restaurant specializes in Japanese cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per accommodation, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Dreams Playa Mujeres Golf Resort Cancun
Dreams Playa Mujeres Golf Resort
Dreams Playa Mujeres Golf All Inclusive
Dreams Playa Mujeres Golf
Dreams Playa Mujeres Golf Resort All Inclusive
Dreams Mujeres & Spa Inclusive
Dreams Playa Mujeres Golf Spa Resort
Dreams Playa Mujeres Golf Spa Resort All Inclusive
Dreams Playa Mujeres Golf Spa Resort Optional All Inclusive
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Hotel
Dreams Playa Mujeres Golf & Spa Resort - All Inclusive Punta Sam

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.9/10

Cleanliness

8.6/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Good

Painfully disappointed
We love family vacations at all inclusive resorts around Cancun, but this did not deliver. We have stayed at 8 resorts, including 2 others in Playa Mujeres, and all were much better. This resort is 5 years old but has been worn so hard it seems like its 20 years old. Although most of the staff is friendly(surprisingly not all), there its not a customer service priority. For example: you can only make dinner reservations for the day of and only between 1-3pm; however they only let you reserve for roughly 6pm or 9pm, otherwise its first-come-first-served. We saw a family that was first in line at 1pm be told that there were no reservations available at the restaurant they wanted. Go figure?!? It is not uncommon to arrive at any of the restaurants and face a greater than 1 hour wait. I have never stayed at a Caribbean resort that literally did not have any single fresh fruit for the "fruity" cocktails (only sugary syrup flavorings). The minibar had 3 snacks when we checked in and they would not replenish them (we literally had to beg for them to replaced). It was almost impossible to find a shaded spot by the beach. There were some bright spots. Our son appreciated that the late night room service was very fast. Oscar and Osvaldo at the Tres Color's Mexican Restaurant were awesome. Brenda and Miguel in reservations were a pleasure to deal with
allan, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff aimed to please without active desperation for tips.
Herman, 9-night trip
Verified Expedia guest review

8/10 Very Good

Ckean rooms, beautiful landscape, kept up seaweed cleanup, great staff, delicious food. Buffet area could use more lighting. Overall satisfied with resort!
Lydia, 7-night family trip
Verified Expedia guest review

6/10 Good

Ketan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Just returned from a week at Dreams Playa Mujeres. We booked this property because it shares privileges with Secrets, which is connected via 5 minute walk on a pathway or a quick golf cart ride. This made our stay better because we could jump between properties. Our only complaint was on our first day the check in process wasn’t as smooth as we hoped, as they need 1-2 more staff checking in guests on the busy days like the weekends. We also didn’t like the amount of weddings booked at the same time. On our check in day on Saturday, there were 3-4 weddings at the same time, which was annoying in the early evening when they had outdoor receptions with music. The noise level was higher than on other days. We traveled as a couple and didn’t expect this on our vacation. If you prefer a quieter setting you may want to mention that at check in to make sure your room location is situated away from large events. Food was decent and service was amazing. The location was excellent and we loved the gated community location of Playa Mujeres. We will return in the future.
Kelley, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

The resort is beautiful and clean. Staff is friendly and respectful. I had a wonderful stay.
Sy Nia, 4-night trip with friends
Verified Expedia guest review

8/10 Very Good

Hotel is beautiful, stuff Is friendly . Complain that I have is water temperature in the pools. Not warm enough. This issue was not properly addressed after our complain. Also, gym equipment could be better.
DRAGAN, 9-night family trip
Verified Expedia guest review

8/10 Very Good

We choose this property for the number of restaraunts (no reservations), pool area, and kids activities. We travelled as a family with a 9 and 11 year old. Food was great! We have adventurous eaters and had no issue finding something for everyone. All of us loved Dolce for the ice cream and coffee. Our only complaint is there is not a restaurant to order breakfast from if you are not preferred club, however we enjoyed the buffet. Pools are fantastic, so much space! Multiple beach entry and shallow options for smaller kids. Deepest points were 4.5 ft, so nice to have a floatie for a break. Service was great, we really appreciated anytime the staff would suggest kid drinks for the girls or any other kid friendly options at meals. Activities- you have to be in the right place at the right time and check the board in the main lobby. We tried twice for rock climbing and the trampoline but were turned away. We nevee found a schedule of operation for either of these amenities. Putting on the lawn is also only available for 1 hour, so if you see something you want to do go right away because it may not last long. Beach - a little disappointing. The sand is excellent and the waves are nice, but there is just enough seaweed to make swimming less enjoyable. Check in/out Covid testing was fine. Bring your passports for all stages of covid scheduling/testing. We were disappointed to be detained by a Vacation Club pitch upon check in, we had enough of sales pitches from the airport.
Kari, 7-night family trip
Verified Expedia guest review

6/10 Good

Over all the place was Average
Araks Nancy, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Dan, 2-night trip
Verified Expedia guest review