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Ayenda Dinastía Real

Photo gallery for Ayenda Dinastía Real

Reception
Indoor pool
Indoor pool
Indoor pool
Standard Quadruple Room | Premium bedding, minibar, in-room safe, desk

Overview of Ayenda Dinastía Real

Ayenda Dinastía Real

2.5 star property
Neiva hotel with indoor pool and restaurant

7.6/10 Good

17 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
Map
Carrera 4 No. 9-43, Neiva, 410010

Room options

About this area

Getting around

  • Neiva (NVA-Benito Salas) - 3 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Domino - 4 min walk
  • Restaurante El Asadero - 5 min walk
  • Oregano Restaurante - 7 min walk
  • Prego Pizzeria - 8 min walk
  • Solas Restaurante - 8 min walk

About this property

Ayenda Dinastía Real

Ayenda Dinastía Real is only 1.7 mi (2.7 km) from the airport and offers a shuttle (available 24 hours) for COP 15000 per person roundtrip. Guests can splash around at the indoor pool or grab a bite to eat at the coffee shop/cafe.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 3 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is 2 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum Spring Break check-in age is 15

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free covered on-site self-parking
  • On-site parking is limited (max. 7 spaces per unit)

Transfers

  • Airport shuttle (available 24 hours)*

Off-site

  • Area shuttle*

Property amenities

Food and drink

  • Free full breakfast each morning
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An indoor pool

Accessibility

  • Lift

Languages

  • English

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 15000 per person (roundtrip)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for COP 30000.0 per day
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Dinastia Real Neiva
Hotel Dinastia Real
Dinastia Real Neiva
Dinastia Real
Hotel Dinastia Real
Ayenda Dinastía Real Hotel
Ayenda Dinastía Real Neiva
Ayenda Dinastía Real Hotel Neiva

Frequently asked questions

Does Ayenda Dinastía Real offer free cancellation for a full refund?
Yes, Ayenda Dinastía Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ayenda Dinastía Real?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Ayenda Dinastía Real on 3 February 2023 start from €44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ayenda Dinastía Real?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ayenda Dinastía Real?
Yes, there's an indoor pool.
Are pets allowed at Ayenda Dinastía Real?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ayenda Dinastía Real?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Ayenda Dinastía Real?
Yes, an airport shuttle is available. The charge is COP 15000 per person roundtrip.
What are the check-in and check-out times at Ayenda Dinastía Real?
You can check in from 3 PM - 3 PM. Check-out time is 2 PM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Ayenda Dinastía Real and nearby?
Ayenda Dinastía Real has an indoor pool.
Are there restaurants at or near Ayenda Dinastía Real?
Yes, there's an on-site restaurant. Nearby restaurants include Domino (4-min walk), Restaurante El Asadero (5-min walk) and Oregano Restaurante (7-min walk).
What's the area around Ayenda Dinastía Real like?
Ayenda Dinastía Real is a short 2-minute walk from Santander Park and 4 minutes' walk from Neiva Cathedral.

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.1/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Bed was not comfortable. old hotel. Pool was clean. Breakfast was poor. Friendly personal
Per Eric, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Do Not Stay! Warning! Worst place I ever picked
I have never left a totally negative review, but this place is the worst I have ever stayed. I left as soon as the sun came up, just to get out of there. Parking in basement had cockroaches all over the place. Room smelled of pesticide (by morning I had a nasty headache). No toilet paper in the room. Pool I wouldn't use as toilet water. Leak marks all over ceiling, ceiling tiles falling down or missing in hallway. Beds both hard as rocks. I seriously regretted this as a choice for a hotel. Dark and dingy everywhere. I may stop pre-boooking on hotels.com and instead go check out a hotel before staying.
Andrew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel at center of town.
Staff was great. Very accommodating, and helpful.
Francisco, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Todo estuvo de acuerdo con nuestras espectactivas
Luis Fernando, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Menos de lo que esperaba
Me cobraron en efectivo pues según ellos eso era por la tarifa que me dieron. Me indicaron que el desayuno no estaba incluido por la tarifa pero en el voucher estaba. Lo aceptaron pero no pude tomarlo porque iniciaba a las 7:30 am y yo esperaba salir del hotel a las 6:30 am para continuar mi viaje
José Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Buen servicio en general
Buena ubicacion. Servicio 24 horas, muy qmables y comodas habitaciones
Jenny, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Buena experiencia
Bien ubicado, buen parqueadero. Zon del centro cerca a muchos lugares.
JUAN, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Buena Ubicación.
Buena ubicación...
Andres, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

DESCANSO
Bien, estuvimos en familia para disfrutar de las fiestas. En general el hotel estuvo bien.
Jesus, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Buen servicio, habitación regular
Buen servicio pero la habitación que nos dieron era de las antiguas, con un baño regular y el aire acondicionado servia poco
Verified Hotels.com guest review